Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Spitzer Buick GMC Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.4
1,010 Reviews
Contact Dealership

6607 Brookpark Rd

Parma, OH

44129

Directions

By Type

Showing 1,010 reviews

May 02, 2025

Friendly staff. Efficient and caring in the service they were providing Went the extra step to install a module that was missing since the beginning of the lease More

by DLPAUL2002
Recommend Dealer
Yes
Report | Print
May 02, 2025 -

Spitzer Buick GMC Parma responded

Paul, We are grateful for you leaving us this extraordinary review! We are pleased to know that our team was friendly, efficient, caring and went the extra step to install a module that was missing since purchase.

May 02, 2025

Easy to schedule appointment. Work was done efficiently and on time Nice waiting room and coffee machine More

by DLPAUL2002
Recommend Dealer
Yes
Report | Print
May 02, 2025 -

Spitzer Buick GMC Parma responded

Thank you for leaving us this amazing review! We are happy to know that our team completed the work on your vehicle efficiently and on time. Please do not hesitate to let us know how we may be of further service to you.

May 02, 2025

We had poor Tom running all through the lot looking for cars, and I ended up getting one off the showroom floor. Great experience More

by sharon.hooley1
Recommend Dealer
Yes
Employees Worked With
Tom Schafer
Report | Print
May 02, 2025 -

Spitzer Buick GMC Parma responded

Sharon, Providing immaculate service is so important to us here at Spitzer Buick GMC Parma and we are glad that Tom's efforts met your satisfaction! We are thrilled to know that he made your experience great and ran all through the lot looking for cars you wanted. Congratulations on your new vehicle- behalf of the entire team!

May 01, 2025

Sabrina Wozniak was very helpful came in to ask questions and have someone look at my car and she was a big help as was Dominick Delfino More

by DEL_KEETON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Reppucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabrina wozniack
Report | Print
May 02, 2025 -

Spitzer Buick GMC Parma responded

We appreciate you for leaving Sabrina and Dominic this remarkable review! We are delighted to know that they were very helpful and had someone look at your car. If there is ever anything more that we may help you with please do not hesitate to let us know.

May 01, 2025

Everyone was helpful and respectful. I will be coming back again. The service took very little time as well which is good. More

by PANNWITZMARIANNE
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
May 02, 2025 -

Spitzer Buick GMC Parma responded

Providing exemplary service is so important to us here at Spitzer Buick GMC Parma and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were helpful and respectful. We wish you safe travels until we meet again!

May 01, 2025

Roe was very friendly, made me feel very comfortable and advocated for what I was asking for. More

by DANIELLELINO
Recommend Dealer
Yes
Employees Worked With
Roe
Report | Print
May 02, 2025 -

Spitzer Buick GMC Parma responded

We are grateful for you leaving Roe this exceptional review! We are pleased to know that Roe was very friendly, made your feel very comfortable and advocated for what you were looking for. We warmly congratulate you on your new vehicle- behalf of the entire Spitzer Buick GMC Parma team!

April 30, 2025

Friendly, responsive plan to do all my service at this dealer Would recommend to anyone looking for quality service and customer service More

by SLOAN.RAND
Recommend Dealer
Yes
Report | Print
May 02, 2025 -

Spitzer Buick GMC Parma responded

SLOAN, Thank you for leaving us this incredible review and recommendation! We are happy to know that our team was friendly and provided you with quality service.

April 30, 2025

Service was performed as required. Repairs were completed as promised. Only flaw was the use of their coupons was too restrictive. On line coupons were different than coupons received More

by retired, bh1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Leek
Report | Print
May 06, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service and repair was A+! But had a issue with the coupons that was given we understand your frustration and would like to speak to you on this matter. Please give us a call at our dealership and ask for the Sales Manager, we would be glad to help.

April 30, 2025

The credit card terminal doesn't work properly. It declined two of my credit cards. My banks stopped the payments because they were flagged as fraudulent. I was eventually able to pay with one of t More

by CRMORGANO
Recommend Dealer
No
Report | Print
May 06, 2025 -

Spitzer Buick GMC Parma responded

Morgan, Thank you for time and patience. We are very sorry to hear that your experience at our dealership with the credit card terminal wasn't a pleasant one due to them not working properly. If you would like to speak to us with this matter, please give us a call at our dealership so we can further assist you.

April 29, 2025

Everyone went above and beyond to make sure I would be in a Vehicle I would be happy with and a Payment that I would be comfortable at More

by Mari78
Recommend Dealer
Yes
Employees Worked With
Russ
Report | Print
Apr 30, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are so glad that our team took great care of you. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

1
...
6
7
8
...
101