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Spitzer Buick GMC Parma - Service Center

Parma, OH

4.3
825 Reviews

825 Reviews of Spitzer Buick GMC Parma - Service Center

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June 19, 2025

The service dept. identified the source of noise immediately, ordered GM parts, and fixed my car in one day. More

by DAN.KOSAREO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2025

Good service. Good follow up. Easy to schedule. I like the txt updates. Easy pymt More

by SEANPSMITH101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2025

They took us in right away and honored out free oil change and tire rotation from Medina. So it was no cost. We appreciate it. Thank you! More

by aladybear2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
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June 17, 2025

Tayler Wenmoth was great, very professional and helpful. Definatley will recommend her to family & friends! More

by Jimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are so glad that Tayler provided you with 5-star service and she will be honored to have earned your kind recommendation. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 16, 2025

Great experience all the way around customer service was delightful. Staff made me feel like I was important while handling my vehicle. More

by Jermainethicklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Leek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team provided you with the quality care that you deserve. We hope to see you again the next time you are in need of automotive service!

June 16, 2025

I regret everything about buying from this dealership. Truck wasn’t gased up when I went to pick it up, paperwork wasn’t ready for me. Neither management or sales people talked to me after signing. Liter More

by J.phillips317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary Deluca
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Viscusi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2025 -

Spitzer Buick GMC Parma responded

J, Thank you for you for bringing this matter to our attention. We value all our customers in a timely manner and making sure that all questions and matters are answered. We would like the opportunity to speak to you on this matter, please give us a call at our dealership and ask for the General Manager.

June 15, 2025

My service girl was Kelly. Seems as if they all work well together to keep me informed as far as what's wrong with my vehicle and a timetable. And I appreciate the text update More

by Timcatering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Buchner 5 stars
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Jun 16, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that Kelly provided you with nothing less. Please do not hesitate to give us a cal if you ever have any further questions or concerns.

June 10, 2025

Didn't have to wait a long time for oil change tire rotation & new battery thanks! More

by Lazarbeam9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayler Wenmoth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2025 -

Spitzer Buick GMC Parma responded

Thank you for sharing your positive experience with us. We are glad that our team got your automotive needs swiftly resolved. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 09, 2025

Everyone was prompt, helpful, professional and kind. I even got shuttled home while I left my car for repairs. That was great. More

by sislb76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Difino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Spitzer Buick GMC Parma responded

We appreciate your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service.

June 08, 2025

Every time I come to this dealership my experience has been good. Especially with the person who sold me My car miss Rolanda, she is awesome More

by TAUSHAMAC55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rolanda Sargent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Spitzer Buick GMC Parma responded

Thank you for your positive review! We are honored that you have continuously confided in us with your automotive needs, and we are so glad that Rolanda provided you with 5-star service. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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