Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Spitzer Buick GMC Parma - Service Center
Parma, OH
359 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
359 Reviews of Spitzer Buick GMC Parma - Service Center
Sort by
October 25, 2023
Work was flawless as usual but the check-in service was not great. I stood around for over 10 minutes waiting to be checked in just for people to keep walking past me. I finally approached someone and was not great. I stood around for over 10 minutes waiting to be checked in just for people to keep walking past me. I finally approached someone and was told someone would be with me eventually. Another 5 minutes went by before I walked into the office where 3 people were standing around talking. More
by KILBANEA87
Verified CustomerEmployees Worked With
Brandon Leek, Ethan Christopher
Helpful October 25, 2023
Excellent service and friendly . Concerned employees where the customer comes first . Have bought cars there for years ! Concerned employees where the customer comes first . Have bought cars there for years ! More
by DRSARIDAKIS
October 24, 2023
I always receive the best treatment here. I’ve been a customer for years and always feel appreciated. I’ve been a customer for years and always feel appreciated. More
by GEOSIM
Employees Worked With
October 22, 2023
Excellent customer service and repairs are done in a timely manner. They don't try to sell you what you don't need timely manner. They don't try to sell you what you don't need More
by GLORIAK17
Employees Worked With
Other Employees :
Jamie in finance, Jerry Kless, Justin Lanham
October 21, 2023
had oil change, inspection, rotate tires and add air to tires for 35 PSI. All done but putting air in tires for 35 PSI. My neighbor took my car in and said the tire light came on when he was coming back tires for 35 PSI. All done but putting air in tires for 35 PSI. My neighbor took my car in and said the tire light came on when he was coming back home so he had to stop to put air in tires for them to be 35 PSI. it was a small thing to miss but a big deal for him to have to stop to do this himself. More
by jmatheny1
Employees Worked With
October 19, 2023
Travis and team were great to work with. They listen to my requests and kept me up to date through out the maintenence event. They listen to my requests and kept me up to date through out the maintenence event. More
by Agullifer
Employees Worked With
