Spitzer Chevrolet North Canton

Great experience The sales staff were very patient in helping my wife and I decide exactly which vehicle we wanted. They worked out all the financing so it fit our bu The sales staff were very patient in helping my wife and I decide exactly which vehicle we wanted. They worked out all the financing so it fit our budget as well. More

Found a great car for a reasonable price. Rene Serino was the very nice lady who sold me my car. She found a car that fit me. She was very diligent in finding a car for me that was good on gas Rene Serino was the very nice lady who sold me my car. She found a car that fit me. She was very diligent in finding a car for me that was good on gas, maintained well, and dependable. I would recommend this dealership to anyone looking for a dependable and good looking car. More

Great Salesperson I bought a car here almost two years ago and traded it in to upgrade, as my situation has recently changed. I dealt with Terry and she was fantastic. I bought a car here almost two years ago and traded it in to upgrade, as my situation has recently changed. I dealt with Terry and she was fantastic. She showed me multiple different cars and never tried to pressure me toward any of them. We test drove four different cars and I loved the last one so much, which she said was her favorite car on the lot. The only reason I gave four stars instead of five is becasue the finance person I had, Brian, was very forceful and disrespectful towards me. I am a woman in my 20s and went through the process by myself. He got nasty with me and raised his voice when I told him I was not interested in purchasing some of the upgrades he was trying to sell me and actually would not move on with the deal until I agreed to the extended warranty. If Terry hadn't been so awesome and I didn't want the car I purchased so badly, I would've walked out of there and never went back. I would recommend this dealership overall, just not the finance officer, as every other person I interacted with was very pleasant. More

Great service I went to Spitzer because Terry Gotta invited me in, she took me right to the car I wanted and due to my time restraint she got Renee to help so they I went to Spitzer because Terry Gotta invited me in, she took me right to the car I wanted and due to my time restraint she got Renee to help so they both could tag team and get me done in time for my grandsons baseball game. Terry is so professional and friendly and never pressured me just wanted me to be happy with my purchase. More

Good buying experience Thanks to Cody and Scott for providing a friendly and efficient buying experience. They were able to find a car with the specifications that I want Thanks to Cody and Scott for providing a friendly and efficient buying experience. They were able to find a car with the specifications that I wanted and deliver it at a fair price. More

Scott was great! Went in looking to lease, and usually dread dealing with car salesman. We were lucky enough to get Scott to help us out! Scott was not pushy and liste Went in looking to lease, and usually dread dealing with car salesman. We were lucky enough to get Scott to help us out! Scott was not pushy and listened to what we were looking for. He found me the perfect SUV pretty quickly and did not push anything else on us! The whole experience went seamlessly and I left the same day with my new vehicle. I actually sent one of my girlfriends in 2 days later and she bought from the same dealership as well! Thanks Scott! More

Horrible Customer Service Horrible customer service. I used the chat service to speak to customer service about a Honda truck that was advertised. The chat service indicated th Horrible customer service. I used the chat service to speak to customer service about a Honda truck that was advertised. The chat service indicated the truck was still for sale and I setup an appointment. I called the next morning and talked to a REAL person in customer service and she also indicated the truck was for sale and confirmed my appointment. I wanted to make sure since I was more than an hour away. I drove out only to find out the truck was sold the evening before. What was their response??? Sorry, this happens. NO IT DOES NOT!!! Dealers that value their customers would have actually CHECKED the inventory that morning and saved me a trip!! Do not go here if you want any type of good customer service. General manager didn't care and said that is the way it is. More