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Spitzer Chevrolet Northfield
Northfield, OH
405 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 405 reviews
October 13, 2023
Took a lot of time E to diagnose issue. Pat Ballard kept me I formed during the entire process. Providing transportation when car was ready since because of injury I can not drive. Totall Pat Ballard kept me I formed during the entire process. Providing transportation when car was ready since because of injury I can not drive. Totally a Spitzer fan More
by gail_foust
Employees Worked With
Pat Ballard , Andrew Neri
October 12, 2023
Everyone was friendly helpful and made us feel like our choice was the best option and that being there was the right place. The energy of everyone was welcoming and warm! Carmen did a wonderful job from t choice was the best option and that being there was the right place. The energy of everyone was welcoming and warm! Carmen did a wonderful job from the phone call to the paperwork!! More
by Frank.bradley4
Employees Worked With
Steve who did the finance paperwork was amazing! Very knowledgeable and thorough with everything! , Carmin Citraro
October 12, 2023
Spitzer Chevrolet is the only dealer I take my vehicles to for service and maintenance. This visit, like my previous visits, were pleasant and accomplished what I needed to have done. The team is frien to for service and maintenance. This visit, like my previous visits, were pleasant and accomplished what I needed to have done. The team is friendly and helpful and I always leave feeling like they wanted to make a positive difference. More
by Matt Paquette
Employees Worked With
Andrew Neri, Carmin Citraro, Frank Mineo, Thomas Bowens
October 04, 2023
Absolutely HORRIBLE customer service. I have stopped out twice and called well over 8 times in a 2 month period to get a new tire jack that is well in warranty. I have tried head of pa I have stopped out twice and called well over 8 times in a 2 month period to get a new tire jack that is well in warranty. I have tried head of parts, head of service and going as far to contact the general manager Michael Blackstock. All I get are promises of "I will call you tomorrow" or "give me 30 mins and I promise I will call you back". Clearly not a dealership with leaders or employee's who step up to take care of customer issues. Clearly Mr. Blackstock and his "team" are there to make sales and that is the absolute end of it. More
by josephnagy1
Employees Worked With
Michael Blackstock, Frank Mineo, John Berryhill, Scott Porach, Mike Blackstock
September 17, 2023
Clayton Sederholm went above and beyond with amazing customer service to make sure I got everything I needed and wanted in my new car! customer service to make sure I got everything I needed and wanted in my new car! More
by mollybobbypro
Employees Worked With
Clayton Sederholm, Tim (finance guy) & Stephen Douglass
September 15, 2023
I have been a customer at this dealership for several years. Everyone is friendly and efficient. I was able to get a timely appointment for my Equinox and it was repaired right away. Pat Ballard was very years. Everyone is friendly and efficient. I was able to get a timely appointment for my Equinox and it was repaired right away. Pat Ballard was very informative as to what needed to be done and the approximate cost. We depend so much on our vehicles- it is good to know we can depend on Spitzer Chevy Northfield. More
by Denise
Employees Worked With
Pat Ballard
