Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Spitzer Jeep RAM Brook Park - Service Center
Brook Park, OH
244 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
244 Reviews of Spitzer Jeep RAM Brook Park - Service Center
Sort by
October 04, 2025
Denise, Sean, and Tony (Auto Mechanic) were amazing in making sure that my car issue was handled appropriately. Tony's wealth of knowledge in car service was evident during my interactive dialogue with hi making sure that my car issue was handled appropriately. Tony's wealth of knowledge in car service was evident during my interactive dialogue with him regarding my car trouble. SPITZER Dodge Ram in Brookpark continues to impress me with their top notch customer service. Thank you! More
by ALMANFEL
Verified Customer
October 03, 2025
Staff I was very pleasant. Service was excellent. Waiting area was comfortable. Will be back Service was excellent. Waiting area was comfortable. Will be back More
by D.HOPE
October 02, 2025
Great service, excellent work on my vehicle. My only grievance I had was the lack of effort to get a loaner vehicle for me. As they had my vehicle for almost 2 months. My only grievance I had was the lack of effort to get a loaner vehicle for me. As they had my vehicle for almost 2 months. More
by Privitizations.wpvtrust
Employees Worked With
October 01, 2025
The dealership is newly renovated. Staff has been replaced. Dealt with service rep Sean he’s terrific. Have a great deal of confidence in the work that Spitzer does. Staff has been replaced. Dealt with service rep Sean he’s terrific. Have a great deal of confidence in the work that Spitzer does. More
by jpfoh
October 01, 2025
Great service and friendly customer service. Everyone did an excellent job servicing my Jeep. I recommend this dealership to friends and family looking to buy Jeep products. Everyone did an excellent job servicing my Jeep. I recommend this dealership to friends and family looking to buy Jeep products. More
by Natesr
Employees Worked With
October 01, 2025
There is a lack of communication all around. The technician didn't communicate with me and the technician don't communicate well with each other. I was told by one technician a part would be in The technician didn't communicate with me and the technician don't communicate well with each other. I was told by one technician a part would be in one day and the I show up and the other technician said the part wasn't in after waiting for an hour. I have been to service center 4 times over the last 6 days. More
by sty4christ
Employees Worked With
October 01, 2025
Impressive customer service with both the representative and service manager greeting me during the initial arrival. Time will tell if they’ve truly addressed the issue, but I found the diagnostic work thor and service manager greeting me during the initial arrival. Time will tell if they’ve truly addressed the issue, but I found the diagnostic work thorough and reasonably priced. Was not able to get back to pick up the car in the afternoon and the jeep was stored inside. More
by TENNANTJB
Employees Worked With
October 01, 2025
At first, the customer service was not good at all. But then Denise, Joey and crystal made it better. They were not the original people.I spoke to but then, second time around I spoke to these three, But then Denise, Joey and crystal made it better. They were not the original people.I spoke to but then, second time around I spoke to these three, and they gave me excellent customer service More
by PJKOS
September 18, 2025
On a very short notice Kim Boutell was able to provide me with excellent timely service. with excellent timely service. More
by Bill
August 21, 2025
Had a good experience with my Jeep Wrangler service appointment. Was recommended by my neighbor. Easy to book appointment online, & Corey Tripp was pleasant to work with & kept me informed. Would recom appointment. Was recommended by my neighbor. Easy to book appointment online, & Corey Tripp was pleasant to work with & kept me informed. Would recommend this dealer for Jeep service. More
by Jeep life
Employees Worked With
Corey Tripp
