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Denise Baker
Denise Baker at Spitzer Jeep RAM Brook Park

Denise Baker

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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4.7
19 Reviews
4.7

19 Reviews

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19 Reviews of Denise Baker

June 03, 2026

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Employee Rating

I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my More

by Azhar alobaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilson, Frank Kelly, Crystal Barber, Kim Boutell, Sean Mangan, Laura McKinley, Ariel Albores, Lisa Leclair, Jasmine Current

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Jun 03, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted our team could assist you and that your Jeep Renegade repairs met your expectations. Please let us know if there’s anything else we can do for you.

June 03, 2026

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Employee Rating

The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity More

by lillyrosa1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilson, Frank Kelly, Crystal Barber, Kim Boutell, Sean Mangan, Marangelis Fontanez, Ariel Albores

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Jun 03, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to know our team provided helpful, welcoming service from the moment you arrived until you left during your Dodge Journey visit. Thank you for recognizing our crew’s generosity. We appreciate you trusting us with your vehicle and look forward to seeing you again.

May 16, 2026

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Employee Rating

Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there.. More

by jzhog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Black, Paul Wilson, Frank Kelly, Crystal Barber, Kim Boutell, Ian Tillman, Ariel Albores, Jasmine Current, Rachel Greathouse

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May 16, 2026

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear our team was polite and knowledgeable while servicing your Ram. We’re pleased everything went smoothly and your questions were answered. Please let us know if we can help with any future maintenance.

May 07, 2026

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Employee Rating

I received excellent customer service from mechanical services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait More

by Greg Schneider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Sean Mangan, Ariel Albores

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May 07, 2026

Spitzer Jeep RAM Brook Park responded

We’re glad to learn our mechanical services team got your Jeep key fob issue sorted quickly and with minimal wait. If you need anything else, we’re here to help.

May 02, 2026

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The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. More

by tsweeney1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Ian Tillman, Ariel Albores, Lisa Leclair

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May 02, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted to hear you found our facility so clean and our team both knowledgeable and courteous. Thank you for entrusting us with your Jeep Wrangler service. We look forward to assisting you again.

April 28, 2026

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Employee Rating

They are very good at trying to help you the prices are very high though More

by scottjason075
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Tillman, Ariel Albores, Jasmine Current

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Apr 29, 2026

Spitzer Jeep RAM Brook Park responded

Thanks, Scott, for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

April 23, 2026

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Employee Rating

Good people great services fair price. I've bought 6 cars from them loyal customer More

by bdsweeney45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lisa Leclair

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Apr 23, 2026

Spitzer Jeep RAM Brook Park responded

It’s fantastic to hear our team provided friendly service and fair pricing for your Ram 1500. Your loyalty across six vehicle purchases truly means a lot. We look forward to helping you again.

March 01, 2026

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The entire service staff was extremely professional, prompt, and very friendly. I was very impressed with everyone. More

by Eddie Equinox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilson

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Mar 01, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to hear you found our service staff professional, prompt, and friendly. Thank you for trusting us with your Chevrolet. We’re here whenever you need us.

January 11, 2026

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Employee Rating

Kim was great and very helpful. I appreciated her patience and knowledge of everything. The dealership was very clean and organized. More

by cjpc101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crystal Barber, Kim Boutell

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Jan 11, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 10, 2025

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Employee Rating

Great dealership so easy to work with! Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Kelly, Jim Crail, Crystal Barber, Kim Boutell, Sean Mangan, Marangelis Fontanez, Ian Tillman, Ariel Albores, Lisa Leclair

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Dec 10, 2025

Spitzer Jeep RAM Brook Park responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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