Spitzer Ford Dubois, LLC

They worked to get me into the car that I just love. Very good to deal with. Very good to deal with. More

Knowledgeable Staff going above and beyond to make the buying experience enjoyable! The buying experience at Spitzer Ford was hassle free with knowledgeable staff going out of their way to make the proces buying experience enjoyable! The buying experience at Spitzer Ford was hassle free with knowledgeable staff going out of their way to make the process enjoyable! More

They were very friendly and knowledgeable about what was going on. I was very satisfied with everything. going on. I was very satisfied with everything. More

Very prompt and keeps you posted on the progress Easy to drop off and pickup drop off and pickup More

Had a scheduled appointment for an oil/filter change for my Nissan Armada. Mechanic discovered battery needed replaced and Gary and Joe were able to locate a replacement battery at a local auto parts store my Nissan Armada. Mechanic discovered battery needed replaced and Gary and Joe were able to locate a replacement battery at a local auto parts store for immediate installation. Excellent customer service! More

Ive already completed a survey about the service department. The manager called and will make things right again. This is my first experience with this garage with my brand new Lincoln. I miss my ol department. The manager called and will make things right again. This is my first experience with this garage with my brand new Lincoln. I miss my old garage and attention to detail. I was dissatisfied with my first visit. But I love my car and our salesman. He was wonderful. More

When is had mu Acura in for inspection, on October 3 It didn't pass because I didn't have a approved strap on my battery. I was told at that time by Isaac that I could stop at anytime to show that I fixed didn't pass because I didn't have a approved strap on my battery. I was told at that time by Isaac that I could stop at anytime to show that I fixed the issue. I stopped at the end of October and spoke with Ashley. However there was noone available to come out and pop the hood and check the battery. So I made an appointment for Nov. 13. I couldn't believe that my vehicle had to be reinspected. Something to do with the amount of time that had expired since the original inspection. I'm happy that they followed the law but this was all very inconvenient. My appointment was at 130pm and I was out of there at 2pm. Thank goodness. Because at the original inspection I was there for 3 1/2 hours just for inspection, oil change which the had to go find a filter and tire rotation. Plus taking it up to Honda to put on the computer to check the end clutch. Which they found nothing??? Check my file for complete info. More

Work was completed as requested on time. Everyone was cooperative and enjoyable to work with. Everyone was cooperative and enjoyable to work with. More

The service advisor and matt, the service manager were very helpful and explained everything There was a great service experience and especially on a saturday very helpful and explained everything There was a great service experience and especially on a saturday More

Ashley Ashley Ashley 🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻 And also Issace🙌🏻🙌🏻🙌🏻The best customer service I have ever experienced. I had and still having issues with my car and Ashley is an asset to their compan Issace🙌🏻🙌🏻🙌🏻The best customer service I have ever experienced. I had and still having issues with my car and Ashley is an asset to their company and her and Issac as a team they are just terrific 💯 They make sure they do all they can do for you and will go above and beyond to try to help you. I could not have gotten better customer service and help anywhere else like I did with Ashley. Issac also played a great part and was very helpful and showed concern about the issues and truly wanted to help. I recommend this service department beyond words! The owner of Spitzers needs to know what a fantastic job Ashley has done and the help given along with Issac as well. More