Spitzer Ford Dubois, LLC - Service Center

Came out of work and had a nail in my tire, drove to the dealership and they took my Bronco right in dealership and they took my Bronco right in More

Friendly staff. Able to get a quick appointment. Issue seems to be resolved. Thank you. Able to get a quick appointment. Issue seems to be resolved. Thank you. More

Waited for 30 minutes past appointment to start work on truck. Prices for service are very high. Ron was treated poorly cause his speech is hard to understand but it’s because he’s recovering from cancer. truck. Prices for service are very high. Ron was treated poorly cause his speech is hard to understand but it’s because he’s recovering from cancer. We definitely won’t be bringing either of our trucks back More

My experience was very good! The service representatives were very professional and caring, which made the issue more pleasant for me! Thx, Sam. The service representatives were very professional and caring, which made the issue more pleasant for me! Thx, Sam. More

They did a good job on my vehicle. Keep me in the loop with my vehicle Keep me in the loop with my vehicle More

First time using Ford dealership since recently bought used F150. Had new set of tires mounted and balanced. Thanks for taking care of this job for me. used F150. Had new set of tires mounted and balanced. Thanks for taking care of this job for me. More

Excel at what they do! My truck looks great and the people I dealt with were awesome! My truck looks great and the people I dealt with were awesome! More

From start to finish service was great. The only complaint is the driver who picked up and delivered my car. He was very unsociable very unpolite. The only complaint is the driver who picked up and delivered my car. He was very unsociable very unpolite. More

Susan has the best customer service of any dealership I’ve ever dealt with. She cares and makes what is not the most enjoyable experience somewhere you don’t mind coming back to. I’ve ever dealt with. She cares and makes what is not the most enjoyable experience somewhere you don’t mind coming back to. More

A lot of extra charges that I’m not sure what are for. 11.00 for a sticker but still 39 on top of that for a “free inspection”. I’ve spent $2000 in the year that I’ve had the vehicle on repairs and feel t 11.00 for a sticker but still 39 on top of that for a “free inspection”. I’ve spent $2000 in the year that I’ve had the vehicle on repairs and feel the service center did not inspect the vehicle before I purchased it. Also that total is after what my extended warranty paid for. More