Kenneth Crana Jr.
Kenneth Crana Jr. at Spitzer Ford Dubois, LLC
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Kenneth Crana Jr.

Service Manager

Spitzer Ford Dubois, LLC

3007 Blinker Pkwy
Du Bois, PA 15801

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4.9
14 Reviews
4.9

14 Reviews

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14 Reviews of Kenneth Crana Jr.

May 01, 2024

Dealership Rating
Employee Rating

I like everything about this dealership. The staff is courteous, always very well informed, and always tries to accommodate all my wishes. From the first phone call to schedule my repairs to More

by joea267n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

May 02, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 30, 2024

Dealership Rating
Employee Rating

They were good to work with the bad Pattiā€™s no loaner car for me to use definitely need to do something about this issue More

by SKIPLORI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Susan Roush, Ashley O'Ryan

May 01, 2024

Spitzer Ford Dubois, LLC responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We hope to see you again!

April 24, 2024

Dealership Rating
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Over charged from estimate, loaner car was 35 miles from empty. Can not tell for exact hrs on vehicle More

by Cagekicker
Service Price Transparency
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Service Communication
Recommend Dealer
No
Apr 25, 2024

Spitzer Ford Dubois, LLC responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

April 24, 2024

Dealership Rating
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I always have a great experience with Spitzer Ford Service Dept in DuBois! I am confident that my vehicles are maintained in great condition. Special thanks to Lauren, Chris, Sue, Steve, Ken, Evan & More

by Karen M.
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Gary Gallaher, Robin Curry, Lauren Ball, Susan Roush, Ashley O'Ryan , Steve Chris & Evan in Mechanics

Apr 24, 2024

Spitzer Ford Dubois, LLC responded

Karen, Providing impeccable service is so important to us, and we are glad that our teams efforts could meet your satisfaction! We are so appreciative of the opportunity to work with you. We are thrilled to know that everyone was nice. We wish you safe travels!

April 20, 2024

Dealership Rating
Employee Rating

Great and helpful Close to home Very nice people who work there Car is in and out More

by mary.crana
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business, Mary, and hope to see you again soon!

April 16, 2024

Dealership Rating
Employee Rating

Very through very good communication very pleasant accommodations were made to supply courtesy vehicle during service More

by jmsmeal
Service Price Transparency
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Recommend Dealer
Yes
Apr 16, 2024

Spitzer Ford Dubois, LLC responded

Thank you so much for your wonderful review! It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 12, 2024

Dealership Rating
Employee Rating

Susan and Ken are great. Techs do great work and give helpful advice. No pressure to upsell just good people. More

by JROTH2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Susan Roush

Apr 12, 2024

Spitzer Ford Dubois, LLC responded

Thank you for your positive review! It's wonderful to know that Susan and Ken provided you with 5-star service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

April 09, 2024

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The service department were helpful, friendly and very prompt with getting my vehicle fixed and back to me! More

by JNKALLAS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Susan Roush, Ashley O'Ryan

Apr 09, 2024

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us. We are proud to be apart of always making your visits a great experience. Your safety and satisfaction are our utmost priorities. Take care!

April 04, 2024

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Employee Rating

I called to schedule an appointment and was treated very well with scheduling the appointment around my schedule. When I arrived they were ready and took my truck right in. As I was waiting there were sever More

by Jim
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley O'Ryan

Apr 04, 2024

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us, Jim. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 07, 2024

Dealership Rating
Employee Rating

Dealer came to the house to change the oil and perform a recall update. Very convenient and service was done in a timely manner. I would recommend this service to other people. More

by douglastriponey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Giraud

Mar 07, 2024

Spitzer Ford Dubois, LLC responded

Thank you for sharing your positive experience with us! We are glad that our team could provide you with top-notch service, and hope that you continue to choose us for all of your future automotive needs!

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