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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
428 Reviews
Call Service Center (844) 856-0262

428 Reviews of Spitzer Ford Dubois, LLC - Service Center

Sort by
August 10, 2024

Very courteous and used valet service was very pleased picked up my car and returned promptly! More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Ellie, please let us know.

August 06, 2024

They came to my work place and performed a recall while I was working. Awesome job! More

by Daveshenk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Spitzer Ford Dubois, LLC responded

Dave, Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

August 06, 2024

Been waiting for 2 weeks now to get my truck in for repair said they would have it in last week but still not in More

by Jedjrpajedjrpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenneth Crana Jr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 05, 2024

Thank you for the service. It was quick. They gave me a driver to drive back to my work. Cool. More

by taras.sabadash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 05, 2024 -

Spitzer Ford Dubois, LLC responded

Tara, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Ford Dubois, LLC!

August 03, 2024

Excellent service courteous employees. Had Motorhome done in a reasonable time. Nice waiting area . Didnot see any pop and snacks like Chevy garage More

by Gdragichjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2024 -

Spitzer Ford Dubois, LLC responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

August 01, 2024

The recall on our car was taken care of quickly. Spitzer came to our house which was a big convenience. More

by jprez70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Spitzer Ford Dubois, LLC responded

Thanks for sharing about your experience with Spitzer Ford Dubois, LLC. We appreciate your business and hope to see you again soon!

August 01, 2024

Very professional, thorough and really nice people you all have working here. We will be have our service scheduled here again in the future. More

by CINDY ACRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Eastman -mechanic
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Aug 01, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review, Cindy. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

July 29, 2024

very smooth, great atmosphere. In and out quickly, Robin was superior in every way, she needs a raise. More

by DirkDiggler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 29, 2024 -

Spitzer Ford Dubois, LLC responded

Dirk, we are truly delighted to know that service with Robin was superior and your recommendation for others to check us out goes a long way! Your time and trust in us for your safety and comfort gives much validation that our excellent workmanship here at Spitzer Ford Dubois is appreciated. We wish you enjoyment in your Hyundai until next time!

July 26, 2024

Very helpful. Very knowledgeable. They went out of their way to complete extra tasks which needed to be done on our vehicles. Their pricing was very fair, in our o More

by HWaxler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 26, 2024

I purchased my truck at Spitzer 2 years ago. I have taken it to them for oil changes at the required intervals. I also purchased tires for the truck when I reached 35K miles. This visit was f More

by Dave M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Spitzer Ford Dubois, LLC responded

Dave, it is to our delight that you have always had excellent service with us at Spitzer Ford Lincoln Dubois! It is our honor to have your loyalty and recommendation for others to work with us. Thank you for trusting us with your safety and comfort on the road and we wish enjoyment on your travels in your Ford!

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