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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
438 Reviews
Call Service Center (844) 856-0262

438 Reviews of Spitzer Ford Dubois, LLC - Service Center

Sort by
February 11, 2024

Quick service, no complaints. 40 minutes for an oil change and full inspection. Would return More

by Andy@williamscustomfab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Spitzer Ford Dubois, LLC responded

Andy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kenneth and our team, and we look forward to working with you again.

February 10, 2024

Excellent work done in a timely manner Very clean garage. Very nice personnel. Very helpful More

by CDSWISHER10
Recommend Dealer
Yes
Employees Worked With
Ken Crana
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Jul 08, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 09, 2024

Excellent service department and advisors. Quick turnaround when I drop trucks off. Service department , technicians and parts department are great to deal with. 👍 More

by Tkw710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Wolfe
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Feb 09, 2024 -

Spitzer Ford Dubois, LLC responded

We are delighted that our team could provide you with 5-star service, and greatly appreciate you taking the time to leave us this positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

February 09, 2024

Very friendly and courteous and take the time to fix the toughest jobs with great service More

by pjscarfley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your positive review! We're always here to provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

February 09, 2024

I love that they came and got the truck and brang it back I don’t like the way the bill is done More

by Bock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 10, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 09, 2024

Very professional and time efficient Kept me informed through the entire appointment. Helped me use my points as well. More

by GABRIELLE.SCHULTZ
Recommend Dealer
Yes
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Feb 10, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you, Gabrielle, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 09, 2024

Always efficient with their work. And very respectful. Will definitely return as a customer due to excellent service More

by 18jhaigis
Recommend Dealer
Yes
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Feb 10, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 09, 2024

I feel very comfortable with the staff and service. I was given an appointment in the timeline that was perfect for me. Also the service rep Sue Roush is so kind, considerate and knowledgeable. She is More

by MAP
Recommend Dealer
Yes
Employees Worked With
Sue rough
Report | Print
Feb 10, 2024 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sue met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC, we look forward to having you as one of our valued customers for many more years to come!

February 06, 2024

Great atmosphere, knowledgeable staff Everyone I dealt with helped in someway I would recommend this facility for repairs More

by Ozprelude
Recommend Dealer
Yes
Employees Worked With
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Dietz
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Feb 06, 2024 -

Spitzer Ford Dubois, LLC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2024

My vehicle has been there since October and I have gotten one call about what even needs done with the vehicle. More

by dtc1133
Recommend Dealer
No
Employees Worked With
Service Department (no one)
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Feb 05, 2024 -

Spitzer Ford Dubois, LLC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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