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Spitzer Ford Dubois, LLC - Service Center

Du Bois, PA

4.6
481 Reviews
Call Service Center (844) 856-0262

481 Reviews of Spitzer Ford Dubois, LLC - Service Center

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April 26, 2025

Vehicle was taken in on time, work was completed in a reasonable amount of time. No charges over what was expected, all in all a good visit to the dealership. More

by gary29605
Recommend Dealer
Yes
Employees Worked With
Susan, she's excellent.
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Apr 26, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you, Gary! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

April 25, 2025

Very Friendly and Ready To Help You In What Ever You Need. Good Team Of Service At Spitzer DuBois Ford. More

by RICK.KAUTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lily Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

April 24, 2025

A great place that keeps you informed about your car and are very quick to respond back with any information that is needed More

by mtmakulbacki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for choosing Spitzer Ford Dubois, LLC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 24, 2025

Good overall. Problem not fixed yet at this last visit. Ticket still open. But I know this happens sometimes and I believe next visit it should be figured out. More

by Cam Enseki
Recommend Dealer
Yes
Employees Worked With
Not certain
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Apr 24, 2025 -

Spitzer Ford Dubois, LLC responded

Cam, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Apr 24, 2025 -

Cam Enseki responded

I didn't realize I was placing a public review or I would have elaborated a little more. I am not dissatisfied with my service so far with this issue. Because the leak in my A/C system is tricky to find, they refilled it again, and added a tracing agent. Once the A/C runs out again I am supposed to bring it back to have it checked out, and see if the leak can be pinpointed at that time. I have not been charged anything and the ticket is still open because of this ongoing diagnosis. I thought I was replying to an internal dealership email requesting feedback from my service when I posted this. So, I just wanted to clear that up since I've received good customer service from this dealership so far since buying this used vehicle last year.

April 22, 2025

I had a recall that was keeping me from having headlights. They got me in quick and fixed my recall, which fixed my headlights. Super thankful. They did an awesome job. More

by Cmmm92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your feedback and review. We are delighted to hear your service experience with us was so pleasant and hassle-free. We look forward to the next opportunity to service your vehicle again.

April 21, 2025

Dealership was great clean friendly never intended buy car that day in for key bob sales was above and beyond More

by Plylers68@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Ford Dubois, LLC to be a positive one. Please don't hesitate to reach out if you need anything else.

April 21, 2025

Since I only need a few words to be able to describe the dealership I would say wonderful and quick More

by Dvsoc3
Recommend Dealer
Yes
Employees Worked With
Issac
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Apr 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Ford Dubois, LLC. We look forward to having you as one of our valued customers for many more years to come!

April 21, 2025

Excellent service, very professional. .. I'm very thankful to do business there.this is my 2nd new car I've bought there. More

by GHSMFARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Canby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Giraud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Lingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gallaher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Crana Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Dietz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley O'Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wineberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 21, 2025

Clean not pushy helpful that's all I have to say nice place nice sales people More

by Plylers68@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Crana Jr.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2025 -

Spitzer Ford Dubois, LLC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Ford Dubois, LLC.

April 19, 2025

Appointment handled right on time. Very courteous and did everything well. Tech was well versed More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Roush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2025 -

Spitzer Ford Dubois, LLC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Ford Dubois, LLC, we look forward to having you as a valued customer for many years to come!

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