Spitzer Ford Hartville

They made it SO easy! I can't thank Adam, and the team at Spitzer Ford Hartville, enough! They gave me everything I was looking for in a vehicle and more. The process was s I can't thank Adam, and the team at Spitzer Ford Hartville, enough! They gave me everything I was looking for in a vehicle and more. The process was simple and enjoyable, because of their knowledgeable staff. More

Pretty much just as we expected...professional and courteous The dealership is wonderful....all workers are very friendly. This is our 2nd purchase and we are very satisfied. EXCEPT THE COFFEE MACHINE WAS BROK The dealership is wonderful....all workers are very friendly. This is our 2nd purchase and we are very satisfied. EXCEPT THE COFFEE MACHINE WAS BROKEN :( More

Had a good experience buying here. I have historically been untrusting of car dealers and salespeople however, I believe Mike Freeders dealt honestly with me. My only complaint would be I have historically been untrusting of car dealers and salespeople however, I believe Mike Freeders dealt honestly with me. My only complaint would be the price of vehicles today. More

Made a different purchase than I expected I came in looking at a different vehicle than I purchased. As it turned out I found myself interested in a Jeep Liberty. I had never had a Jeep and so I came in looking at a different vehicle than I purchased. As it turned out I found myself interested in a Jeep Liberty. I had never had a Jeep and so was unfamiliar with actual issues from Jeep. Tom helped answer questions and allowed me to do some research online before I made my decision. He was patient because I took A LOT of time deciding. The SUV was the actual type of vehicle I needed for my life style though I hadn't considered it before. If Tom had not given me this time to consider my decision I would not have purchased this vehicle. There was no pressure and that is important to me. Tom was also very personable and had an enjoyable personality! More

Timely, thorough, fair, informative and friendly. Found the truck that met our requirements online at this dealership. Friendly operator confirmed availability, scheduled our appointment, gave us dire Found the truck that met our requirements online at this dealership. Friendly operator confirmed availability, scheduled our appointment, gave us directions and specified the salesperson who would help us. Drove the 1 hour 45 minutes to the dealer and although Mike was busy, Nick was an excellent guide and made this process quite enjoyable. Between he and Mike all of our questions and concerns were handled both professionally and courteously. We never felt rushed or pressured and even though we went a little above budget we left knowing we purchased a fabulous vehicle at a fantastic price. I would(and will) recommend this dealership, this staff, highly to anyone for their next vehicle purchase. More

Got exactly what I wanted Adam was great, very cool guy and extremely knowledgeable, thanks so much. We came to the dealership knowing what we wanted and Adam made the whole ex Adam was great, very cool guy and extremely knowledgeable, thanks so much. We came to the dealership knowing what we wanted and Adam made the whole experience fast and easy. Would definitely come back More

Brought a Ford escape Nick was very knowledgeable about the cars we test drove . Answered all our questions and didn't pressure us to buy. He even set my phone up for me. Nick was very knowledgeable about the cars we test drove . Answered all our questions and didn't pressure us to buy. He even set my phone up for me. More

Awesome Experience This has probably been the best car buying experience ever. Jennifer was an awesome sales associate and was very welcoming and friendly. Greeted us be This has probably been the best car buying experience ever. Jennifer was an awesome sales associate and was very welcoming and friendly. Greeted us before we even made it halfway to the door. GM was very friendly and helped with a better financial option than our pre approval. Saw a 2011 Ford Escape Hybrid and loved it. The dealership was very clean, spacious and so easy to navigate. The wash and detail before purchase was phenomenal. I will definitely come back to trade in my other car once I'm ready for a change. More

Above and beyond customer service! Fantastic dealership! Above and beyond the call of duty for customer service. Although the they close at 6 on Saturdays the dealership accommodated us Fantastic dealership! Above and beyond the call of duty for customer service. Although the they close at 6 on Saturdays the dealership accommodated us by staying open to finalize our sale and make sure that we were happy with our vehicle selection. The General Manager was able to get us a lower rate than what we expected. They also offered to buy us dinner because it was so late. Jennifer our sales rep was beyond exceptional however, moreover kind and knowledgeable. I highly recommend this dealership to anyone who values quality, integrity, and character. Any future purchases I make will be here. Once more a genuine thank you to Jenifer and the team entire team at spitzer ford. More