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Spitzer Jeep RAM Brook Park

Brook Park, OH

Overview
Employees
Reviews
Vehicles
4.4
1,022 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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13001 Brookpark Rd

Brook Park, OH

44142

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Showing 1,022 reviews

March 01, 2026

I was without my care for about a week and when I picked up the car it still was not fixed and 4200 is a lot of money only to have to go somewhere else to get the car fix for way less. More

by calshami
Recommend Dealer
No
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim Boutell
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Mar 04, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Mar 04, 2026 -

Spitzer Jeep RAM Brook Park responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 28, 2026

It was amazing! I had such a good experience with the service department and they met all my concerns More

by Kyle
Recommend Dealer
Yes
Employees Worked With
Many members of the Service department
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Feb 28, 2026 -

Spitzer Jeep RAM Brook Park responded

We’re glad our service department could address your concerns on your Dodge Ram 1500 and make your visit smooth. Your input motivates our team to keep delivering quality care. Thank you for choosing us for your vehicle’s service.

February 28, 2026

Professional, authentic, knowledgeable,I and accomodating.was very comfortable buying here. This dealership is exceptional More

by pauliewog1028
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Beverley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Gemelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mckenna
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Feb 28, 2026 -

Spitzer Jeep RAM Brook Park responded

We appreciate you highlighting our team’s authenticity, expertise, and accommodating service. We’re glad you felt so comfortable purchasing your new Ram 1500. Thank you for sharing your experience.

February 25, 2026

Good treatment and good service for my car ? ? Good treatment and good service for my car jeeb and give me advice thank you ?? More

by Azhar alobaidi
Recommend Dealer
Yes
Employees Worked With
Laura
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Feb 25, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear you felt well cared for during your Jeep Renegade service. We’re glad our team provided helpful advice and quality treatment. Thank you for sharing your positive experience.

February 25, 2026

It was very easy to schedule and set up work to be done on my car they were very professional and timely in getting my suv in fixed and back to me in the same day very happy and satisfied with the results More

by Ramon2119891964
Recommend Dealer
Yes
Employees Worked With
Denise was the service rep
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Feb 25, 2026 -

Spitzer Jeep RAM Brook Park responded

It’s wonderful to hear scheduling your Dodge Journey service was simple and that our team completed the repair the same day. We’re glad you found the process professional and efficient and that you’re satisfied with the results. Thank you for sharing your experience, and we look forward to assisting you in the future.

February 25, 2026

brought my car in for service and was clearly told it would be finished in two hours. After waiting and planning my day around that timeline, they suddenly called and said it wouldn’t be ready until the More

by GEO.2030
Recommend Dealer
No
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February 24, 2026

Convenient honest friendly and fair Found the problem of my car and waiting for parts to come in More

by Dhope4790
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Feb 26, 2026 -

Spitzer Jeep RAM Brook Park responded

Thanks for sharing about your experience with Spitzer Jeep RAM Brook Park. We appreciate your business and hope to see you again soon!

February 24, 2026

Open to negotiation Open to negotiation kind , family friendly everyone works together as a team More

by Ahadoabdi70
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 24, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for pointing out our team’s willingness to collaborate and flexible approach to pricing during your Jeep Grand Cherokee L service. We’re glad you felt welcome in our family-friendly atmosphere. Your five-star rating means a lot and we look forward to assisting you again.

February 23, 2026

Always fast. She gives explanations of service issues and describes processes and options very well. Crystal is ALWAYS professional and polite. More

by ssmithlogistics73
Recommend Dealer
Yes
Employees Worked With
Crystal Barber
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Feb 23, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for noting how quickly our team handled your Ram ProMaster 3500 service and provided clear explanations of issues and options. We’re glad our advisors maintained a professional and courteous approach throughout your visit. We appreciate your 5-star rating and look forward to serving you again.

February 22, 2026

Did all the work super quick and correctly Spitzer got my jeep in fast. Ariel was very professional and funny. He had my jeep serviced quickly More

by kymakens64
Recommend Dealer
Yes
Employees Worked With
Ariel Albores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariel Albores
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Feb 23, 2026 -

Spitzer Jeep RAM Brook Park responded

Thank you for sharing your experience. We’re glad your Jeep Grand Cherokee L was serviced quickly and correctly. Ariel enjoyed working with you and keeping everything moving smoothly.

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