Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Spitzer Jeep RAM Brook Park
Brook Park, OH
1,157 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,157 reviews
May 09, 2026
Everyone that I dealt with at the dealership for my appointment was very professional and knowledgeable with the issues I had with the scheduling time and it was resolved immediately and to everyone’s appointment was very professional and knowledgeable with the issues I had with the scheduling time and it was resolved immediately and to everyone’s satisfaction. More
by Sdawg1100
Verified Customer
May 09, 2026
It was great They got me taken care of quickly and professionally I will return for future needs professionally I will return for future needs More
by FRANKKELLY1013
May 08, 2026
Failed to fix my Jeep even after three appointments and charging me over $2000. Extremely disappointing. charging me over $2000. Extremely disappointing. More
by seanbilliot
Employees Worked With
May 07, 2026
I received excellent customer service from mechanical services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait time on my part. More
by Greg Schneider
May 07, 2026
Had a scheduled appointment that I left work early to get to, I waited over an hour for them to check me in and was there over 4 hours and all they did was test and quick charge my battery and replaced an ex to, I waited over an hour for them to check me in and was there over 4 hours and all they did was test and quick charge my battery and replaced an exterior temp sensor that still doesn't work correctly. The whole dealership, especially the waiting area smelled of exhaust fumes, because the garage area was not vented correctly and they left cars running within the closed garage doors. Smell was horrible and my throat hurt. Won't go there for service ever again! More
by MF
Employees Worked With
May 07, 2026
I wouldn’t recommend anyone to purchase a vehicle or have service done at Spitzer Brookpark. Terrible customer service service done at Spitzer Brookpark. Terrible customer service More
by dremillz.smith087
May 06, 2026
I can't believe that I took my jeep into your dealership to get the battery cables changed any you only did one at this point is don't even know if you changed my oil or rotated my tires very sad to get the battery cables changed any you only did one at this point is don't even know if you changed my oil or rotated my tires very sad More
by brwnboy01
Employees Worked With
Don't member her name
May 05, 2026
They listened and worked with me on what I needed for my trade. I was happy with the deal trade. I was happy with the deal More
by TIMMYPITTS
