Lisa Leclair

I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car. More

by Azhar alobaidi Verified Customer Verified Customer

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Everyone that I dealt with at the dealership for my appointment was very professional and knowledgeable with the issues I had with the scheduling time and it was resolved immediately and to everyone’s appointment was very professional and knowledgeable with the issues I had with the scheduling time and it was resolved immediately and to everyone’s satisfaction. More

by Sdawg1100 Verified Customer Verified Customer

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Failed to fix my Jeep even after three appointments and charging me over $2000. Extremely disappointing. charging me over $2000. Extremely disappointing. More

by seanbilliot Verified Customer Verified Customer

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I wouldn’t recommend anyone to purchase a vehicle or have service done at Spitzer Brookpark. Terrible customer service service done at Spitzer Brookpark. Terrible customer service More

by dremillz.smith087 Verified Customer Verified Customer

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With no appointment I came in for an oil change. Prompt curious service. Thanks Lisa. Will return. Prompt curious service. Thanks Lisa. Will return. More

by dmg109 Verified Customer Verified Customer

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The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. knowledgeable and very polite and courteous. More

by tsweeney1953 Verified Customer Verified Customer

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Lisa was patient and helpful. She mad me feel seen and it really meant a lot She mad me feel seen and it really meant a lot More

by fmbonfiglio Verified Customer Verified Customer

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Good people great services fair price. I've bought 6 cars from them loyal customer I've bought 6 cars from them loyal customer More

by bdsweeney45 Verified Customer Verified Customer

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Went in for alignment,recall, and front collision light being on again. Alignment and recall went fine. I go to pay and they try to charge me 250 dollars to reset the sensor . Nothing wrong with sensor jus being on again. Alignment and recall went fine. I go to pay and they try to charge me 250 dollars to reset the sensor . Nothing wrong with sensor just hook computer up and reset eensor is my guess. Didnt charge me last time at 30,000 miles . Now at 40,000 miles Never was told it would cost that much.They told me alignment cost called me when they said parking break switch was broke and what that would cost. Said no to that . Nothing about an obvious software issue. Never would have had it done. So I refused to pay that part. The man Arial the service person was extremely rude kept saying I was yelling when I wasn't. That I kept interrupting him wich I was just trying to having a conversation with him and he didn't like what I was saying. I bought a jeep 4000 dollar extended warranty. that I paid even more for , to cover all the electronics. Then sends me to service manager he and I dont see it the same way and he throws me out and says they dont want low quality people there and refuses to let me pay for the alignment. He tells me Never to come back and he's putting me in the system. This happened on 01/08/2026 at 4:00. 2 people that are Extremely unprofessional in the service department. Lisa was very nice though. Finally got around to fixing the parking break. Guess what was wrong with it? When they hooked up computer theypulled the plug out below the parking break switch. When they put it back they jammed it back in and jammed the switch. They wanted to charge me 400 dollars for a switch they messed up. This is a bad dealer More

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I was very pleased with my recent service experience, so far it appears that my vehicle was serviced correctly. far it appears that my vehicle was serviced correctly. More

by lachelle45 Verified Customer Verified Customer

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