Lisa Leclair

Went in for alignment,recall, and front collision light being on again. Alignment and recall went fine. I go to pay and they try to charge me 250 dollars to reset the sensor . Nothing wrong with sensor jus being on again. Alignment and recall went fine. I go to pay and they try to charge me 250 dollars to reset the sensor . Nothing wrong with sensor just hook computer up and reset eensor is my guess. Didnt charge me last time at 30,000 miles . Now at 40,000 miles Never was told it would cost that much.They told me alignment cost called me when they said parking break switch was broke and what that would cost. Said no to that . Nothing about an obvious software issue. Never would have had it done. So I refused to pay that part. The man Arial the service person was extremely rude kept saying I was yelling when I wasn't. That I kept interrupting him wich I was just trying to having a conversation with him and he didn't like what I was saying. I bought a jeep 4000 dollar extended warranty. that I paid even more for , to cover all the electronics. Then sends me to service manager he and I dont see it the same way and he throws me out and says they dont want low quality people there and refuses to let me pay for the alignment. He tells me Never to come back and he's putting me in the system. This happened on 01/08/2026 at 4:00. 2 people that are Extremely unprofessional in the service department. Lisa was very nice though. Finally got around to fixing the parking break. Guess what was wrong with it? When they hooked up computer theypulled the plug out below the parking break switch. When they put it back they jammed it back in and jammed the switch. They wanted to charge me 400 dollars for a switch they messed up. This is a bad dealer More

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I was very pleased with my recent service experience, so far it appears that my vehicle was serviced correctly. far it appears that my vehicle was serviced correctly. More

by lachelle45 Verified Customer Verified Customer

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Awesome thanks for helping me get back on track with my truck . I will be back in the future if I need help truck . I will be back in the future if I need help More

by ROYFR999 Verified Customer Verified Customer

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I’m not a fan of dealerships, but they were the nicest people all around. Can in to get something checked and they showed me everything. people all around. Can in to get something checked and they showed me everything. More

by Bampaben Verified Customer Verified Customer

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Even though the advisor was very nice and professional. ..They charged me$250 just to look at a loose wire that they just reconnected. I asked them to look at the turn signal and they didn't, so when I brou ..They charged me$250 just to look at a loose wire that they just reconnected. I asked them to look at the turn signal and they didn't, so when I brought it back they tried charging me another $50. Ridiculous.... This place will try to take advantage of you. More

by harveyjrdn Verified Customer Verified Customer

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Very responsive and kind. Helped me get the part needed very fast! Will go back for all service needs. Helped me get the part needed very fast! Will go back for all service needs. More

by mnorman2 Verified Customer Verified Customer

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Great service and Lisa the associate took good care of me and everyone was welcoming and clean restrooms. and everyone was welcoming and clean restrooms. More

by Manninglarsen Verified Customer Verified Customer

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The service department was professional explains the service to my Ram Truck kept me posted service to my Ram Truck kept me posted More

by Sherrie Matteson Verified Customer Verified Customer

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Lisa Leclair was great. I don't like coming here because it's always a problem, but Lisa turn a bad experience good. I don't like coming here because it's always a problem, but Lisa turn a bad experience good. More

by larrys1942 Verified Customer Verified Customer

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Great dealership so easy to work with! Very kind and a lot of smiles at the dealership Very kind and a lot of smiles at the dealership More

by PAULDOUGLASW Verified Customer Verified Customer

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