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Spitzer Kia Cleveland
Cleveland, OH
1,941 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,941 reviews
November 15, 2019
Great Place to buy a car Jon Gemelas at Spitzer Kia was a great, helpful, friendly salesman. I loved his dedication to making me leave a happy customer!!! The whole staff wa Jon Gemelas at Spitzer Kia was a great, helpful, friendly salesman. I loved his dedication to making me leave a happy customer!!! The whole staff was so helpful and nice. This is the 3rd Kia I have bought from Spitzer Kia and I will continue my business with them. More
by I Love my Kia
Employees Worked With
Other Employees :
Mel, Mike with a spike, Andrew Spitzer, Vincent Viscusi, Jonathan Gemelas
November 15, 2019
Great experience! In and out in 45 minutes. I had already identified what I was looking for and the car was delivered to the dealership. I took a test drive and was out the door 45 minutes later I had already identified what I was looking for and the car was delivered to the dealership. I took a test drive and was out the door 45 minutes later with a rate that matched my bank's quote. Would recommend the team of Arleen, Vincent, and Adam to anyone. Very professional and attentive. Will come back again. More
by Chris
Employees Worked With
Vincent Viscusi, Adam Black, Arleen Robles
November 15, 2019
service was excellent Lexi & Vincent got me in the vehicle I wanted and even texted me days later to see how I like the car Thanks again guys vehicle I wanted and even texted me days later to see how I like the car Thanks again guys More
by Mikeyt915
Employees Worked With
Lexi & Vincent , Vincent Viscusi
November 13, 2019
Jay Krieghbaum was very knowledgeable. He made sure I was aware what all was going to be done during this visit. Walked me over to parts to put new battery in my key fob. When car was done. He explained the aware what all was going to be done during this visit. Walked me over to parts to put new battery in my key fob. When car was done. He explained the how my car faired on the vehicle health inspection. Waking me to my car, opening my door, thanking me for coming ,then closing my door. Great experience! More
by candy.l.allen
Employees Worked With
Jasmine Goodwin. (Tech)
November 04, 2019
Great Experience Brent Adkins, was my service contact,,great service In and out very prompt.. Highly recommend your Dealership.,Will be returning for service as nee Brent Adkins, was my service contact,,great service In and out very prompt.. Highly recommend your Dealership.,Will be returning for service as needed,clean comfortable waiting area. More
by bobbyj
Employees Worked With
Brent Adkins
November 01, 2019
Initial Service Visit I stopped for my first service visit and it went very well. Brent Adkins took care of me and answered all my questions. Thank you! I stopped for my first service visit and it went very well. Brent Adkins took care of me and answered all my questions. Thank you! More
by George
Employees Worked With
Brent Adkins
October 27, 2019
Second visit within 2 months Around 2 months ago, I had my 2017 Sorento serviced. I had lost power while getting on the highway. Everything went smoothly from calling my Kia Roads Around 2 months ago, I had my 2017 Sorento serviced. I had lost power while getting on the highway. Everything went smoothly from calling my Kia Roadside Assistance, dropping off at the Spitzer Dealership and receiving a rental car. It turned out to be the Wiring harness and within 2 weeks, I was all set to go! Easy peasy. Here, not even 2 months later, another issue with the Sorento. Unable to accelerate quickly or at all, check engine light flashing. I was 2 miles from the Dealership, so I slowly drove it there. They took it in, no questions asked. Got me into a rental. The whole process took less than an hour and everyone was nice and friendly. Rental car was covered 100% each time. This time, it was something related to the wiring harness defect and they replaced my engine! I have always LOVED Kim Boutell in the service department, she has been wonderful for the past 10 years I’ve been going to Spitzer. Thank you Jay for being awesome too! More
by amandavershall
Employees Worked With
Jay Kreighbaum
October 18, 2019
Replace horn Was advised by dealer that there was a recall to replace installed horn. Scheduled appointment and had work done. It was done in the time estimated Was advised by dealer that there was a recall to replace installed horn. Scheduled appointment and had work done. It was done in the time estimated by dealer, service individual kept me informed of progress and when completed had vehicle washed prior to return to me. Waiting area immaculate and refreshments and snacks provided. Brent Adkins handled recall work in a expeditious and professional manner More
by Pete Munley
Employees Worked With
Sheri Cathcart
October 12, 2019
Everyone is always nice and helpful. I was busy. But always satisfied and enjoy coming to Kia brookpark. I would gladly recommend you to someone who needs a car. I like the car wash too. I was busy. But always satisfied and enjoy coming to Kia brookpark. I would gladly recommend you to someone who needs a car. I like the car wash too. More
by Sherrita
Employees Worked With
October 09, 2019
From the very moment I stepped onto the lot, I felt welcomed. This was all due to Michael Roasado, the salesman who helped me along every step of the way to buying my used car. I cannot thank Michael a welcomed. This was all due to Michael Roasado, the salesman who helped me along every step of the way to buying my used car. I cannot thank Michael and the entire Kia team enough with how smooth and quick the process was. I would definitely recommend them for all of your car needs. More
by Laskowskis
Employees Worked With
Michael Rosado
