Spitzer Kia Cleveland

Very satisfied I was very happy with the salesman Josh Darnall. He answered every question I had . He was very helpfull . I would recommend this dealership to anyone I was very happy with the salesman Josh Darnall. He answered every question I had . He was very helpfull . I would recommend this dealership to anyone. More

Leasing Did a very good job at helping me find the car I like and very good customer service skills for Jose. Would highly recommend to other people Did a very good job at helping me find the car I like and very good customer service skills for Jose. Would highly recommend to other people More

Help... my current car is terrible! I headed out for your dealership in an angry and agitated mood due to the 2012 Focus that had completely let me down. That morning I had taken it for I headed out for your dealership in an angry and agitated mood due to the 2012 Focus that had completely let me down. That morning I had taken it for the fourth time to have the transmission fixed. I had been looking for a few months on line at Kia's and a suitable price point and at that point decided that I had enough with dumping additional money into a piece of junk.... that's when I had the good fortune of meeting Ted Beharrey. Within 10 minutes of arrival he had eased my mind and had me relaxed so I could focus...pun intended....on the task at hand. Very seldom do I feel compelled to fill out one of these but in this case I felt compelled to say something. He was a very relaxed ...no nonsense and very knowledgeable salesman. No pressure... just looking to help me with my situation. He and Josh got me into a new Rio in record time at a price that fit my budget. I've been around for a few years and never had a car purchasing experience actually be even remotely fun until now. Cudos to Ted and his team! After all was said and done I found out that Ted has only been there a couple of months....the way he handled everything you would think he had been there for 50 years. You have a good man there! D. Jana's. More

Recall on vehicle and Oil Change I called Spitzer Kia on Saturday and Desmond Peebles answered my call. I explained the issues and concerns I had with my leased vehicle. Desmond was I called Spitzer Kia on Saturday and Desmond Peebles answered my call. I explained the issues and concerns I had with my leased vehicle. Desmond was able plan to have my vehicle to be worked on by Monday. He explained that I had 4 recalls on my vehicle and that it would several hours to address all these issues. With his sense of humor, he helped me feel at ease. An extremely nice gentleman. Thank you Desmond. Lisa (customer service) extremely helpful as well updating my information (name, phone number) on the records they keep. Thank you for helping me as well. More

Excellent service Every time I have been there, their service has been very attentive and helpful. From the day that I walked in looking for a car to today that I went Every time I have been there, their service has been very attentive and helpful. From the day that I walked in looking for a car to today that I went for my car service. Detailed service, friendly, respectful and mindful of your time. More