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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,847 Reviews

3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,847 reviews

July 11, 2011

Easy to work with, and I felt we were treated fairly. The dealership is under construction and while it didn't affect our shopping experience, there aren't many cars in the showroom. There are cars on t More

by jlmolner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Sawicki
June 24, 2011

I visited this dealership before discovering this site and reading previous ratings. I'm glad I did. It allowed the view of my experience to be more objective. I dealt primarily with Ted but all of the More

by tangytangy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted
June 17, 2011

We were very pleased with the way we were treated here. We visited this dealer for 3 days in a row and we were never pressured in any way. Ted Sawicki was the most pleasant and knowledgeable salesman we h More

by yorkie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TED SAWICKI, JOHN KUSTRON
June 10, 2011

Walked into this dealership with the intent of gathering info. After spending two hours there which most of the time was spent just sitting, we left because we had other things we needed to do plus we had n More

by Martinsfamily23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nancy, Dave, Mike, Rob, Steve
Jun 22, 2011 -

Spitzer Kia Cleveland responded

Dear Martinsfamily23, After reading the review with our dealership I was quite shocked of the experience that you stated you had. It is NOT like us at all, quite uncommon and a rare occurrence. If you have any questions regarding your experience or if I can be of any assistance to you please feel free to contact me. I can be reached at 216-398-3000 during normal business hours or anytime at snewman@spitzer.com Sincerely, Scott Newman General Manager Spitzer Kia Cleveland

March 08, 2011

I stopped in on a snowy Saturday afternoon to get a look at the new Optima, thinking that I was 6-9 months from really being in the market to buy. Doug was friendly, polite and helpful. I felt no pressur More

by KiltedTim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Blazer, Robert Licursi
July 20, 2010

If I had known more about this dealership I never would have stepped foot on their lot. The showroom was in poor condition and in the time I waited for a salesperson I could hear one of the sales staff usi More

by FirstTimeNewCarBuyer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Male Salesman, General Manager
June 17, 2010

My wife and I went to Spitzer Kia to look at a Sorento. We were visiting from Canada and were planning on moving to the area a month later and we let the salesman know this right from the beginning so that More

by sitnstew
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
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