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Spitzer Kia Cleveland

Cleveland, OH

4.9
1,951 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,951 reviews

March 14, 2024

Service department is on the ball. Youseff Albeik treated me like I was someone special More

by Didi444
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mlady
Mar 15, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving Youseff this positive review and recommendation! We appreciate your business. Please do not hesitate to let us know how the team may serve you again!

March 13, 2024

The service department was no help they would not listen to what I was telling them More

by timothydixon1234tcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Caudill
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

Everyone was friendly & professional. My sales person, George Woods, was also informed and genuinely cared about the best outcome for me. More

by Jane.wilmink
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Spitzer Kia Cleveland responded

We are honored to have had the opportunity to work with you, Jane! Thank you for taking the time to leave George this wonderful review and recommendation. We look forward to servicing your automotive needs for years to come.

March 12, 2024

Great hospitality , very good communication during the entire process. Very knowledgable and took good care of us. More

by sadie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mate Tamas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Viscusi
Mar 12, 2024 -

Spitzer Kia Cleveland responded

Thank you so much for your kind review! Offering 5-star service is always our goal, and we will be sure to provide you with nothing less in the future. Please drive safely!

March 11, 2024

Joseph is as very patient and polite . Service is very good he was wonderful. Thank you More

by Cherylbanks59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Spitzer Kia Cleveland responded

Joseph greatly appreciates your positive review! It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

March 10, 2024

Big THANK YOU Jeffrey Framm and Stephen Donat. Thank you for making this sale so smooth for us. This is our second vehicle we purchase and our experience has been wonderful. They got us the car w More

by Mtts8578
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Donat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Fraam
Mar 11, 2024 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Jeffery and Stephen could be of valuable assistance to you. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your most recent purchase! Please do not hesitate to let us know if there is ever anything more that we may help you with.

March 10, 2024

My overall experience at Spitzer Kia West was excellent. Belinda Frost was very attentive to my needs and she explained everything clearly and thoroughly. All staff members I encountered were friendly and h More

by Maura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmella Gullas
Mar 11, 2024 -

Spitzer Kia Cleveland responded

Thank you for leaving us this positive review! It's wonderful to know that Belinda was both helpful and informative. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 08, 2024

Beautiful service very helpful thank you for your service answered all question that I needed More

by YvonneSims48
Recommend Dealer
Yes
Employees Worked With
Sid ahmad
Mar 08, 2024 -

Spitzer Kia Cleveland responded

Your safety and satisfaction are our utmost priorities, and we are pleased that we could get your needs seamlessly resolved. Please drive safely!

March 07, 2024

Clean, accommodating, very friendly, sales man asked the questions to be able to meet our needs. Went out and found that car, brought it back and shortly we rung the gong and was on our way. Thank you very More

by iphtahel167@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Viscusi
Mar 07, 2024 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are delighted that our team could provide you with the quality care that you deserve. It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with.

March 06, 2024

The Spitzer location is always clean, friendly and there are always familiar faces. Car sales typically have a high turnover rate for the past 10 years as a customer with this location their are quite a few More

by changedin05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Boutell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sabrina Vinoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Youseff Albeik, Carmella Gullas
Mar 07, 2024 -

Spitzer Kia Cleveland responded

Providing quality and efficient service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Than you for the positive feedback! Please do not hesitate to give us a call if you ever have any further questions or concerns.

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