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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,922 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,922 reviews

July 27, 2023

Melissa Myers was super friendly and helpful. She was a joy to talk to and took care of everything I needed More

by TimM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
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Jul 27, 2023 -

Spitzer Kia Cleveland responded

Tim, Thank you so much for your wonderful review! Melissa will be honored to hear of your kind words and to know that you deeply valued her assistance. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 27, 2023

Milissa Myers was a excellent service person she kept me informed and updated as they were working on my car. More

by chbobv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
Report | Print
Aug 03, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving Melissa this positive review! We are so glad that she took great care of you and kept you well informed throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Aug 03, 2023 -

chbobv responded

I always like to leave except comments when they go the extra mile. Spritzer Kia and staff has always been up front with me. I have bought 3 car’s from them and hope next year will add another car.

July 27, 2023

My name is Tracy Davis-Ward and I purchased a vehicle (SUV) from your dealership. Zade Assad was phenomenal! However, I cannot say the same for the rest of the team at Spitzer Kia Cleveland. My vehicle w More

by english1time
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zade Assad
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July 26, 2023

The dealership was clean, and everyone there was professional, knowledgeable, and friendly! We felt very welcomed! More

by Jverhosek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Christopher Earnest
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Jul 27, 2023 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us. We are pleased that our team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 25, 2023

They worked with me on my trade in, and were great to work with , very good customer experience More

by paulblaha51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Aziz Assad, Zade Assad
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Jul 27, 2023 -

Spitzer Kia Cleveland responded

Paul, Thank you so much for your positive review! We are thrilled that our team could provide you with 5-star service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again!

July 25, 2023

I recently purchased my first car and my salesman, Caleb Caudill, was absolutely amazing to me. He has wonderful customer service and was very knowledgeable. He answered all of the questions I had and helpe More

by daijahtorres
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Caudill
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Jul 27, 2023 -

Spitzer Kia Cleveland responded

Daijah, Thank you so much for your wonderful review! We are honored to have been of assistance to you with your special purchase, and we are so glad that Caleb took great care of you. We warmly congratulate you on dream vehicle- on behalf of the entire team! If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 24, 2023

Excellent customer service. Always very courteous and helpful. Very clean dealership as well. Always a pleasant experience More

by Chloelane614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Stephen Donat
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Jul 27, 2023 -

Spitzer Kia Cleveland responded

Chloe, Thank you so much for your wonderful review! We are thrilled that our team could consistently provide you with a top-notch experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

July 23, 2023

James West took excellent care of me and my car. Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Jul 27, 2023 -

Spitzer Kia Cleveland responded

Denise, Thank you so much for your positive review! We are happy to hear that James took great care of you and your automotive needs and kept you informed throughout the process. It is our pleasure to assist you in any way possible and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

July 22, 2023

My rep is Steve Donat. I’m pleased with this man who goes the extra mile to make sure that I am still satisfied long after the sale of a new vehicle. I choose to bring my b More

by Tashalynk2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Mel Curran, Stephen Donat, Carmella Gullas
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Jul 27, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your wonderful review! We are thrilled that Stephen and the team could provide you with top-notch service. Your satisfaction means so much to us. We warmly congratulate you on your new vehicle- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

July 22, 2023

Belinda Frost provided great service. She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in b More

by johnnyboy598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Report | Print
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