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Spitzer Kia Cleveland
Cleveland, OH
1,937 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you.
One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates.
There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible.
Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is.
We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,937 reviews
July 24, 2023
Excellent customer service. Always very courteous and helpful. Very clean dealership as well. Always a pleasant experience Always very courteous and helpful. Very clean dealership as well. Always a pleasant experience More
by Chloelane614
July 23, 2023
James West took excellent care of me and my car. Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! Very attentive. It took a little longer to fix my car but he made sure to check with me on the progress. Good guy! More
by Denise
Employees Worked With
July 22, 2023
My rep is Steve Donat. I’m pleased with this man who goes the extra mile to make sure that I am still satisfied long after the sale of a new vehicle. I choose to bring my b I’m pleased with this man who goes the extra mile to make sure that I am still satisfied long after the sale of a new vehicle. I choose to bring my business here each time. And I asked for his boss so that I could hug him for being so good to me. I’m leasing again because I don’t drive very much. All of my vehicles have low mileage upon trade. Nice work. Keep it going! More
by Tashalynk2
July 22, 2023
Belinda Frost provided great service. She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in b She knew her stuff and was very precise. I am concerned about the work enviorment they present tho. It comes across toxic and they have no shame in back and forth among each other with customers. Just FYI. Not the individual's fault necessarily. Possibly just managment. More
by johnnyboy598
Employees Worked With
July 19, 2023
George Wood is a good guy and professional. I appreciate that we develop a relationship in the process! I will buy another car with George I appreciate that we develop a relationship in the process! I will buy another car with George More
by Nicholas Mays
Employees Worked With
July 18, 2023
Good service at kia spitzer, thank you to the team! Kimberly Boutell was the one who takes care of me when I bring it in. Definitely recommend. Kimberly Boutell was the one who takes care of me when I bring it in. Definitely recommend. More
by huddabryant15
Employees Worked With
July 18, 2023
When I arrived formmy appointment Melissa greeted me by my name. Not a normal occurrence. She was aware of the purpose for the service call. I mentioned that I had an additional issue that the outside my name. Not a normal occurrence. She was aware of the purpose for the service call. I mentioned that I had an additional issue that the outside mirrors no longer folded in when locking the car. She fixed that right on the spot before I even got out of the car. The appointment was supposed to take awhile since a wiring harness was being replaced and she made sure that I had transportation available. She is a very pleasant person and goes out her way to make sure the customer is cared for. Her name is Melissa Myers More
by Jim
Employees Worked With
MELISSA MYERS
