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Spitzer Kia Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.9
1,937 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,937 reviews

June 23, 2023

I had a great experience purchasing my car here. Jeff was amazing. He had great customer service and matched me with the perfect vehicle that was in my price range and had all the technology and fe More

by JF
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mathew Franckowiak, Jeffrey Fraam, Zade Assad
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Jun 23, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! We are overjoyed that Jeff could be of assistance to you and provide you with the perfect vehicle, deal, and overall experience. We can't wait for you to enjoy your new ride, and we hope to see you again when the time comes for your first service. Thank you, and safe travels!

June 22, 2023

Jeff Fraam was a huge help. I had a lot of issues with the previous dealership I dealt with and he really helped make the process as smooth as it can be. He had answers to any q More

by EmilyLemily
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Fraam
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Jun 22, 2023 -

Spitzer Kia Cleveland responded

Emily, Thank you so much for your positive review! We are so glad that Jeff took great care of you and made your experience with us as smooth as possible. Our guests' satisfaction is our utmost priority. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

June 20, 2023

MELISSA MEYERS DID AN OUTSTANDING JOB OF COMMUNICATING WITH ME AND I GAVE HER AN OUTSTANDING RATING THE LAST TIME I WAS IN FOR SERVICE. More

by randg1975
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
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Jun 21, 2023 -

Spitzer Kia Cleveland responded

Thank you for leaving Melissa this excellent review! We are pleased that she could provide you with outstanding service once again. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know how Melissa and the team may serve you again!

June 18, 2023

Mathew Franckowiak (sales and lease consultant) really went out of his way to make sure I stayed within our price range and payment budget. He also was great at helping me find a car that was spacious en More

by Jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Viscusi, Mathew Franckowiak
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Jun 20, 2023 -

Spitzer Kia Cleveland responded

Jesse, Thank you for leaving Mathew and Vincent this wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that they took great care of you and made your experience with us an all-around success. They will be honored to know that you deeply valued their assistance. We warmly congratulate you and your family on your new Kia Sportage- on behalf of the entire team!

June 16, 2023

Review not necessary excellent service. Melissa did an excellent job courteous and helpful. Thank you for the service. More

by Kolarcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA MYERS
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Jun 20, 2023 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this 5-star review. We are glad that Melissa took great care of you throughout your visit. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service.

June 14, 2023

The people was very nice. They offer me anything I want to drink they took care of me there. More

by Whitecory86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rosado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Spitzer Kia Cleveland responded

Thank you so much for your 5-star review! We are pleased to hear that you were well taken care of throughout your visit. We greatly appreciate the opportunity to work with you. Please be sure to give us a call if there is ever anything more that our team may help you with!

Nov 24, 2023 -

Whitecory86 responded

Very helpful place. She showed me where the Wi-Fi password is and the place to charge my laptop offer me drinks or anything I needed very helpful place. I recommend going back there again I loved it. Love, My Car.

June 14, 2023

Pleasantly surprised at the ease of checking in and taking care of the update. Plus they washed my car and vacuumed the front seat floors More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Foose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Spitzer Kia Cleveland responded

Chris, Thank you so much for your 5-star review! It is always our goal to ensure our guests' experiences are as seamless as possible. It is our pleasure to serve you. Please do not hesitate to let us know if we may be of further assistance to you in the future!

June 14, 2023

Jeff was great! ! He put up with all my questions and kept me grounded and not so nervous. I'm so very happy with my car!! Thank you Jeff and Jeremy! More

by vcrosby66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Fraam
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Jun 14, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! We are overjoyed that Jeff and Jeremy could be of assistance to you and ensure your buying experience was smooth and successful. We are happy to hear that you are loving your new ride. Please drive safely, and do not hesitate to let us know if there is ever anything more that our team may help you with!

June 13, 2023

Bought my third car from Spitzer Kia a few weeks ago. Christopher Ernest provided excellent service, in line with what I've come to expect from all Spitzer Kia representatives. Highly recommend. More

by lindsay.macleod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Earnest
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Jun 13, 2023 -

Spitzer Kia Cleveland responded

Lindsay, Thank you so much for your positive review and recommendation! We are honored by your continued business, and we are so glad that Christopher could provide you with top-notch service. Our guests' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

June 12, 2023

Everyone was very nice, respectful, and very helpful! Actually a good experience buying a car. More

by Blakeapp36
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2023 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and we are thrilled we could provide you with a 5-star experience! We are excited for you to enjoy your new vehicle, and we hope for a chance to serve you again!

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