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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,197 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,197 reviews

April 03, 2018

Great attitude! Doug has a great attitude, is knowledgeable, pleasant, and not a pressure salesman. His professionalism shows in his dealing with customers. A defin More

by pamjane
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2018 -

Spitzer Toyota Monroeville responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, Robert Thomasson, General Manager, (877) 735-3855

March 29, 2018

A happy buyer Very happy with the car Doug Klenoshek was a true professional from first meeting him. Very knowledgeable about all aspects of our car. No pressure to More

by martind518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave in finance
Mar 29, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

March 29, 2018

Great customer service for our 1st visit ever to Spitzers. Great customer service. Doug gave his all to meet all of our requests we wanted in our new Rav4. Doug was very friendly and made us very comfortable More

by TOOTIE1221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

March 27, 2018

Great experience buying a new tundra. Doug did a great job. Was low pressure and very knowledgeable with the features and electronics on the truck. I would buy from them again. More

by Ducati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2018 -

Spitzer Toyota Monroeville responded

Thanks for the wonderful review of your recent visit at our dealership. We strive for 100% customer satisfaction on each and every purchase and we hope you enjoy your new vehicle for a long time to come. It was truly a pleasure working with you. Thanks for choosing Spitzer Toyota! Best, Robert Thomasson, General Manager, (877) 735-3855

March 26, 2018

Satisfied Customer We had another wonderful experience at Spitzer with Ken Mashraky! The experience from start to finish was smooth. Everyone was helpful and kind. Th More

by SteelCity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Mar 27, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ken and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to assist you. Best, Robert Thomasson, General Manager, (877) 735-3855

March 26, 2018

GREAT car buying experience Ken Mashraky was very helpful and customer oriented. He is very knowledgeable about Toyota cars and the options. He went over all the setting several More

by Toyotabuyersince1982
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kamal (Ken) Mashraky
Mar 27, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

March 18, 2018

Very fast Drove from out of town and they made the process of buying a new vehicle quick and got me in and out as fast as possible right before a holiday More

by Luke22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

March 17, 2018

Highly Recommend this dealership I would highly recommend this dealer. Ken was a pleasure to work with and made the process painless and simple. If you’re lookong for a great car buyi More

by 3randonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Mar 20, 2018 -

Spitzer Toyota Monroeville responded

We couldn't be happier that you enjoyed your experience here at our dealership and that Kamal was there to provide you with such exceptional service! Thank you again and congratulations on your car. Best, Robert Thomasson, General Manager, (877) 735-3855

March 16, 2018

Good Experience at Spitzer Toyota Monroeville Had a good experience with everyone at Spitzer in Monroeville. Doug Klenoshek is a nice guy and very helpful in making a pleasant customer experience. More

by JP78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2018 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Robert Thomasson, General Manager, (877) 735-3855

March 16, 2018

Smooth as butter Doug, Ralph, and the whole team made trading my Prius and buying my new Rav4 very easy. This is a team that works together well. Would definitely reco More

by Scott R Hargraves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph in Finance
Mar 20, 2018 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Robert Thomasson, General Manager, (877) 735-3855

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