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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,108 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,108 reviews

April 18, 2017

Great experience for car buying. Sam was a great salesman....no preasure, explained everything and I got a great car. The car had a few problems which the dealership addressed and More

by cmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennine Bonifati, Sam Bickle
Apr 19, 2017 -

Spitzer Toyota Monroeville responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Spitzer Toyota. Thank you for your business and please let us know if there's anything else we can do for you. All the best, Robert Thomasson, General Manager, (877) 735-3855

April 14, 2017

Excellent experience! My salesman, Ken, made my experience of buying my first car an excellent one! It was no pressure, and he was very helpful and available during the ent More

by Kiley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Apr 18, 2017 -

Spitzer Toyota Monroeville responded

It was a pleasure to read about your first buying experience working with Ken. Congratulations on your RAV4! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Robert Thomasson, General Manager, (877) 735-3855

April 14, 2017

Great to deal with, will be back Ryan, Adam and Debbie all treated us great. We were given different options and were not pressured into making a decision on the spot. When we went ba More

by Donald Burd
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Drakulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Debra Belcher, Ryan Capozoli
Apr 18, 2017 -

Spitzer Toyota Monroeville responded

Your great feedback truly made our day, Donald. We at Spitzer Toyota work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best regards, Robert Thomasson, General Manager, (877) 735-3855

April 09, 2017

Awesome! I am very pleased with my purchase from Spitzer Toyota. This is the second purchase I've made with them. I HIGHLY recommend this dealer. Thank you to More

by hldesi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamal (Ken) Mashraky
Apr 10, 2017 -

Spitzer Toyota Monroeville responded

Thank you for leaving us this great review. We at Spitzer Toyota are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Robert Thomasson, General Manager, (877) 735-3855

April 07, 2017

Ryan C will make all your wildest dreams come true! Ryan is a great salesman who made our experience excellent..very laid back experience with no pressure at all with great customer service.. I got a xx More

by Rock Warrior
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
Apr 10, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write such a wonderful review about your experience with us! We truly appreciate it. We at Spitzer Toyota would like to congratulate you on your Tundra! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Best, Robert Thomasson, General Manager, (877) 735-3855

April 07, 2017

Great dealership and awesome experience thanks to Sam! This dealership is awesome! And the people working there are what make it so great. Sam was amazing and extremely helpful in making my car buying expe More

by ama169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Bickle
Apr 10, 2017 -

Spitzer Toyota Monroeville responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our Sam was able to provide you with an awesome experience! We really appreciate this feedback and I will share it with him Thank you and if you have any questions or concerns please feel free to contact us. Best, Robert Thomasson, General Manager, (877) 735-3855

April 07, 2017

Excellent customer service The original vehicle I had requested information on sold before I could get there but Kyle let me know a similar one had just came I and was availabl More

by Cassiehanes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2017 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to write this review. I'm very happy to hear about your positive experience at Spitzer Toyota. Congratulations on your Highlander! If you have any further needs, do not hesitate to come back in for a visit. Best, Robert Thomasson, General Manager, (877) 735-3855

April 07, 2017

great experience I needed a car and was putting it off because I did not want to be hassled.My experience was completely the opposite. I felt that Doug was knowledgeab More

by lynn zwiryk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2017 -

Spitzer Toyota Monroeville responded

Your kind words mean a lot to us, Lynn. I appreciate your feedback and are happy to hear that Doug was able to meet your needs. At Spitzer Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Robert Thomasson, General Manager, (877) 735-3855

April 07, 2017

Easy, thorough, organized, pleasant Setting up an appointment through Deborah really made car shopping much easier. The staff was ready, friendly, and very pleasant to work with. Price p More

by Corolla#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Klenoshek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah in Customer Service, Jamie, Ben
Apr 10, 2017 -

Spitzer Toyota Monroeville responded

Thank you for your review. We at Spitzer Toyota love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that DEborah assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new Corolla. Best, Robert Thomasson, General Manager, (877) 735-3855

April 06, 2017

Tundra Limited Bought a Tundra Limited, couldn't be happier with it & the buying experience. This is the second Toyota we've bought from Ryan & wouldn't go anywhere More

by Brad B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
Apr 06, 2017 -

Spitzer Toyota Monroeville responded

Brad, thank you for your loyalty to our dealership and for taking the time to write this review. Ryan's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Regards, Robert Thomasson, General Manager, (877) 735-3855

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