Back

Sport Mazda North

Longwood, FL

4.9
2,997 Reviews

400 N US Hwy 17-92

Longwood, FL

32750

Directions

By Type

Showing 2,997 reviews

February 09, 2020

Always courteous and prompt. Advise on future maintenance needs and costs which is helpful for budgeting. Service waiting area is comfortable and clean after renovations. Great job on much need More

by EBURGESS2
Recommend Dealer
Yes
Employees Worked With
David Fant, Igor Kosinkov, Zee Saidi, Brian Celso, Josh Simpson, Ian Bowers
Feb 29, 2020 -

Sport Mazda North responded

Thank you on behalf of the great staff at Sport Mazda North and we are proud to have you as our customer. You many kind comments about your recent experience at the Sport Mazda Service Center are greatly appreciated and we are so happy to know that you liked all of the upgrades we have made to make your service experience more enjoyable. With a great service team, updated facility and new ownership, we are ready to provide you the best service ever for your Mazda. Please know that I read each and every testimonial from our customers and use them to know which services are great and which need changes to make them great. These testimonials have been so important to me and the staff and I appreciate each and every one. Great customers make great dealerships, and I am happy to have a great customer like yourself at Sport Mazda North. Thank you for letting others know about your experience. JAY MEALEY, OWNER

February 08, 2020

Salesman Josh Simpson Everybody at this dealership is fabulous! I want to especially thank Josh for his expert knowledge in helping me go over (and over) how certain thing More

by Sabumnim5Dan Sondra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Simpson
Feb 29, 2020 -

Sport Mazda North responded

Sandra, I am very proud of Josh Simpson and would like to believe that the rest of the great staff at Sport Mazda North would have done the same for their customers. It is one of the things I like about the Mazda brand and the people that work here. I was overjoyed when I had the opportunity to purchase Fairbanks Mazda. I am looking forward to the opportunity to provide great customer-friendly service to all of the former customers and to bring even more owners to our Sport Mazda Family and the Mazda brand. Thank you so much for letting others know about Josh and the wonderful service he provided for you. You will always be welcome here and we are proud to have you as our customer and member of our family. As for Josh, I am grateful to him for the way he treated you and the respect he showed you as a friend and customer. It says a lot for him and I will be watching his progress as a seasoned Sport Mazda professional. I always love to read about my staff and want to thank you for letting me know more about Josh. I appreciate talented people and I know they are what makes this dealership different from the rest. They and great customers like yourself. You will always be welcome at Sport Mazda. JAY MEALEY, OWNER Note: If you have the opportunity, stop by and meet Dan Parker, a long-time Sport Mazda veteran and former General Sales Manager at the original Sport Mazda. He is your new General Manager and he is using his immense talents to build a dealership you will always want to call home. He would love to hear what you think about the staff and the dealership. In listening, we learn.

February 08, 2020

I actually went to Corey Fairbanks prior to ownership change. My experience was not positive. I had appointment for airbag recall. Called to see if I could come a little early. No opening so I asked if m More

by PBOUGHAN
Recommend Dealer
No
Employees Worked With
Daniel, Brian Celso
Mar 01, 2020 -

Sport Mazda North responded

PBroughan, Please accept my sincerest apology for the situation you experienced at Cory Fairbanks Mazda. The dealership is under new ownership and management as of February 1st and as Sport Mazda North, you will not have that experience at my dealership. I hope that you give us and the new management team the opportunity to provide you and your daughter with the service you deserve. Please note that I have owned Sport Mazda for a long time and that since 2013 it has won either Mazda Florida Dealer of the Year or Mazda United States Dealer of the Year every year including for 2020. I intend to bring the same high level of service and customer satisfaction to this dealership. Please stop in and visit with Dan Parker. He is the new General Manager after a long tenure as the General Sales Manager at the original Sport Mazda, now Sport Mazda South. He will be happy to talk to hear from former customers and hopefully future customers also. You will always be welcome at a Sport Mazda. JAY MEALEY, OWNER

February 06, 2020

Quick service Service center people are always pleasant. Lobby clean and comfortable. Follows up with any service problems with your vehicle. I' m in and out in li More

by mthoren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Lugo
Feb 29, 2020 -

Sport Mazda North responded

MThoren, I was very happy to read your testimonial for the great service team at the Sport Mazda North Service Center. Everything nice that you had to say means a great deal to me as the new owner of this dealership. I read each of the testimonials so I can know how my customers feel about the dealership and where and what I should change to make it better. I must tell you that your list of good things happening at the Service Center is a great credit to the service staff and people like Edwin Lugo, who you worked with on this visit. I know that Dan Parker, the new General Manager, will feel much more confident knowing he has a great service team behind him. If you get a chance, please stop by and meet him. He will always be happy to listen to loyal customers and he is always ready to do everything he can to make Sport Mazda North a place that customers will always want to return to. You will always be welcome at this dealership. JAY MEALEY, OWNER

February 06, 2020

Donna was fantastic. She worked over time to finish thre request and was super polite and kind. Anthony tried his best and was very patient with me while I was getting really frustrated by the extended del More

by PMONE12001
Recommend Dealer
Yes
Employees Worked With
Donna, Anthony Liang
Feb 29, 2020 -

Sport Mazda North responded

Thank you for choosing Sport Mazda North for your new Mazda. I want to personally welcome you to the Sport Mazda Family here at our newest location. With Sport Mazda South in Orlando and Sport Mazda North in Longwood, we now have twice the inventory, twice the service, twice the staff all providing the same great award-winning service that Sport Mazda is noted for. You will always be welcome at my dealership. I don't know all of the details about your visit but I am asking the new General Manager, Dan Parker to look in to it. I am so happy that Donna was able to make a great effort to make sure you were taken care of and I am very grateful to her for doing so. I am sorry to hear that you experienced frustration and extended delays and I would like to know about that. As the new owner of Sport Mazda North, formerly Fairbanks Mazda, I am especially concerned when our customers are unhappy for any reason. We have a reputation for providing 5 Star service for our customers, the kind they deserve and should expect from a great car dealership. When you get a chance, I would appreciate it if you would contact Dan Parker, the new General Manager here at Sport Mazda North. Tell him your experience and help us make sure it doesn't happen again. Thank you. Once again let me thank Donna for the assistance she provided and her effort to get your business concluded to your satisfaction. I suspect that the four stars you provided are for her and I know she will appreciate it. We are proud to have you as a new Mazda owner and look forward to supporting you with the best service possible throughout your ownership. All new Mazda come with the FEEL ALIVE sensation provided by a fantastic array of features that you will experience every time you are behind the wheel. May you enjoy every single safe, happy and fun Mazda mile you drive and may you grow to love your new Mazda. We will always be here when you need us. JAY MEALEY, OWNER

February 06, 2020

We needed to find a good cash car for our teenage son. I called for information on a car that someone else was selling and Corey Fairbanks was listed on the carfax. I was transferred to Vice and he told me More

by LIBRUT45
Recommend Dealer
Yes
Employees Worked With
Karlis Vice
Feb 29, 2020 -

Sport Mazda North responded

Lisa, I appreciate you letting others know about your experience with Karlis Vice, Mazda Sales Pro, here at Sport Mazda North. I am happy that he could help you find a good, reliable and safe car for your son. It is important that our salespeople are up-to-date on inventory so that they can provide all the best options for our customers. I am proud to know that he is a dedicated, friendly and caring member of our staff. Thank you so much for the kind comments for him and for choosing this dealership for your son's new car. We are certainly proud to have you and yours in our Sport Mazda Family. Please know that what was formerly Fairbanks Mazda is now Sport Mazda North, and along with the original Sport Mazda, now Sport Mazda South, we have a greatly expanded inventory of both new Mazda and top quality used cars to provide our customers. We look forward to providing the kind of services that you will enjoy and we think you deserve. Look forward to seeing both you and your son at Sport Mazda North, where you are both valued customers. Next time you visit, stop by and say hello to the new General Manager, Dan Parker. He is a long-time veteran of the Sport Mazda organization and was for many years the General Sales Manager at the original Sport Mazda. He is here to make sure that Sport Mazda North will continue to provide top quality service and support to all its customers. He would love to hear about your experience here. Thank you. JAY MEALEY, OWNER

February 04, 2020

Service is good Went in to get my wheels resprayed due to the factory issue with light clear coats on certain years. Came out with what I think are new rims, doubt t More

by sdugga517
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Diaz, Daniel Gajus
Feb 29, 2020 -

Sport Mazda North responded

Thank you for your testimonial and the 5 Star Rating for what is now Sport Mazda North. I certainly can understand how you would be happy with the results of your service visit for your old flaky wheels. I am sure that it is looks much better now with those new wheels and I am glad to know that our service team believes in doing what it takes to make our customers happy. I don't know the details but can see that someone made a decision that made you happy and prompted you to write this testimonial. It is great to know that you have been a loyal customer in the past and that your past experiences have always been very satisfactory for you. I can see that my new management team will have a wonderful core of employees to work with and make it much easier to assure our present customers that they will always receive great support and service at Sport Mazda North. Thank you, JAY MEALEY, OWNER

February 03, 2020

Great sales experience with Jose Ramos and his manager. An upholstery problem was resolved quickly, even though it was during Christmas week. We took delivery on 12/26. More

by dick.ferriman
Recommend Dealer
Yes
Employees Worked With
Jose Ramos
Feb 29, 2020 -

Sport Mazda North responded

Dick, As we open the new Sport Mazda North dealership having recently acquired the former Cory Fairbanks Mazda, I am very happy to see that we are working with a wonderful team of Mazda professionals. Even though we took over on February 1st, I want you and every former Fairbanks customer to know that we are committed to bringing the best sales and service experience for Mazda owners to this area. I would like to invite you to stop by and visit with Dan Parker, the new General Manager of Sport Mazda North. He will enjoy talking to present customers and knowing your wants and needs for this dealership. Listening to our customers has provided us an award-winning reputation as Sport Mazda. Now we want the same award-winning service for you and present and future customers of Sport Mazda North. Thank you and welcome to the Sport Mazda Family. Please enjoy every mile you drive in your new Mazda. We will always be here to support you throughout your ownership. JAY MEALEY, OWNER

January 26, 2020

David was AMAZING. Super nice and informative. Worked hard for us and showed his passion for the Mazda brand. I also love my car so everything worked out! More

by chelsey
Recommend Dealer
Yes
Employees Worked With
David Fant, David Mitchell
Jan 27, 2020 -

Sport Mazda North responded

Hello Chelsey, we're happy to hear you had a great experience with David. Congratulations on your new car! We appreciate your business and hope to see you again soon. Safe travels!

January 26, 2020

My experience at Mazda is always good but Beth makes the experience truly exceptional. She has always gone above and beyond to help me with any questions or concerns. I have also observed her do the same fo More

by ReneeS
Recommend Dealer
Yes
Employees Worked With
Beth 20 Stars, Jose Ramos
Jan 27, 2020 -

Sport Mazda North responded

Hello Renee, we’re happy you had a positive experience with Beth! Our team works hard to go above and beyond for all our valued guests, so we really appreciate your comments. We hope to see you here again down the road!

...
218
...