Sport Mazda North

Do not use this dealership, I purchased a vehicle in March and still today do not have my license plate and or title for the vehicle even though the vehicle has been paid for in full. We keep getting pr March and still today do not have my license plate and or title for the vehicle even though the vehicle has been paid for in full. We keep getting promised we will have our plate and title next week, yet is almost 2 months since purchase and still nothing. The dealership keeps changing who we need to talk to and that they can't do it because it's multi-state even though that was mentioned to them before purchase of the vehicle. We were issued a dealer plate after our first temp tag expired after the first 90 days and that took 2 weeks to get. Now they are asking for the dealer plate back and want to give us a temp plate again and are promising for the umpteenth time that we will have our plate next week. This dealership is very incompetent and will not be looking out for your best interest. They also took my trade-in and when told we will just return the car they told us that the trade-in is no longer on their lot so we could return it all we want they dont have my car any longer. So now no matter what we are either stuck with this problem or stuck without a car and without my money to buy another one. The bank is even bothering us for the title so they can finish processing our loan payoff which happened 6 weeks after the purchase date. Be very wary if you go to this dealership and make sure you get everything in writing and signed and dated of any promises before you sign anything. More

We located this dealership on-line first and compared them to other dealers in the general area. We then contacted them because we saw that they had a good inventory and reasonable pricing. We also cont them to other dealers in the general area. We then contacted them because we saw that they had a good inventory and reasonable pricing. We also contacted a few other dealers locally but drove the hour drive to Longwood because they had the stock and were quick to respond to our requests for more information. We took the two cars we were interested in for test drives and George really made us feel comfortable as we tried out the cars. He gave us lots of good information about the details of the cars, but never made us feel any pressure or tension and we really appreciated that because we knew what we were interested in when we arrived there. He helped to work out the pricing along with the manager, Bill I believe was his name. They were responsive to our desire to get to a fair price quickly and make the purchase so we bought the car that same day. Everyone was helpful including Eddie who stayed late to complete our financing (we had to leave in the afternoon to go back to Brevard County, an hour drive each way, and get our trade in car and our children so we didn't get back till later in the evening. Even though it was late, both Eddie and George stayed past their scheduled closing time to finish the sale and they both had great attitudes about it. In fact, one of the techs even stayed to put on the Perma Plate we bought. When we left we felt very positive about the experience and that has not always been the case when we have purchased cars in the past. I think I would look at this dealership first for our next car purchase because they were all positive and didn't try to drag us through hours of wheeling and dealing (something that we would have walked away over). We have told our family and friends about our experience and several were really surprised at how quickly we were able to make our purchase. They also loved the Zoom, Zoom of the car! More

The dealer was dishonest. He told me repeatedly throughout the test drive that the car has a warranty. When it came time to sign the paperwork he tried to hold the buyers guide face down on the des throughout the test drive that the car has a warranty. When it came time to sign the paperwork he tried to hold the buyers guide face down on the desk so I would not see that it had an "as is no warranty". After the sale he held onto the paperwork for 30 days until repeated phone calls and complaints to a manager meant the paperwork went through and I got my licence plate - two days after it's validity had run out. DO NOT buy at this place. BBB got no response from my complaint - so I guess they are used to it. More

I was very impressed with this dealers Service and Quality of the vehicle I purchased! I love my car and Cory Fairbanks made my transaction smooth, efficent and accurate. All of the Sales staff, were Quality of the vehicle I purchased! I love my car and Cory Fairbanks made my transaction smooth, efficent and accurate. All of the Sales staff, were friendly,courteous, and very helpful! I know I will be purchasing my next vehicle from Cory Fairbanks. Their new cars and used cars meet all standards, and they back their guarentees and the sales & service dept. exceeds my expections! Management even checked on me to see if I had any questions.....great staff ! Elizabeth /Central Florida More

I felt compelled to write this review because I was completely blown away with my experience at this dealership. From the time I walked in the door, I was treated with respect. Being a woman and tryin completely blown away with my experience at this dealership. From the time I walked in the door, I was treated with respect. Being a woman and trying to buy a car can be a traumatic event, whether it be a sales person talking down to me or treating me like a piece of meat. Never once did I feel disrespected. I felt like both the sales person and the manager listened to what I wanted in a new car and what I could afford on my budget. I ended up buying a new 2010 Mazda 3 4door that I absolutely love. Not only did I get what I wanted in a new car, but I also got a car that I could truly afford. I felt like the staff bent over backwards to make me happy. I've bought many cars over the last 24 years and have always walked away feeling like maybe I didn't get the best deal or everything I wanted in the car I had just bought. That wasn't the case this time. Cory Fairbanks has my business for life. I have told all of my friends and family that if they ever want to buy a car, this is the place to go. Sincerely, Heather Gilbert More