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Sport Mazda North
Longwood, FL
3,177 Reviews
If you want first-class customer service, an incredible selection of new Mazda models, and 100% transparency, then come meet the team at Sport Mazda North. We're excited to expand the Sport Mazda team, as this new Mazda dealership in Longwood, FL, takes the place of what was formerly Cory Fairbanks Mazda. Whether you're looking to buy a new Mazda or need to get expert auto repairs north of Orlando, you can count on the professionals at our Central Florida Sport Mazda North dealer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,177 reviews
July 01, 2014
Avoid, unless you like overpaying I came to this deal a few weeks back looking to test drive a new Mazda. Mr. Mantia took me on test drive despite the usual awkward car dealer/customer I came to this deal a few weeks back looking to test drive a new Mazda. Mr. Mantia took me on test drive despite the usual awkward car dealer/customer relationship, I liked him well enough. The problem with Fairbanks Mazda is they guarantee you this "lifetime warranty" which you're supposed to feel excited and secure about. The bottom line is you don't need this, folks. Now some of you may disagree, and if that means you're willing to spent over a $1000 more on a car than you have to, that is your choice. But to me it was about PRICE. After my test drive I did some research and saw what people were paying out the door for new Mazda 6s online, and Fairbanks' price was WAY higher than what I was seeing. So I thought ok, well they're checking to see if I'm a sucker which I'm not, so I'll go back in, ask for a lower price and explain why. After a brief conversation with a 2nd salesman (Mantia was not here my second time in), a 3rd salesman was brought over to my table and this is when the fun began. After I tried to explain to this new guy why I felt his price was too high I get this speech from him about how wrong I am because he sells four times the number of Mazdas than any other dealer around. THIS WAS LIE #1. I'm sure he could justify his statement in some way but if you compare the dealer reviews here to the number of other dealer reviews in the Orlando area, it's pretty clear he is NOT selling 4 times as many Mazdas as them. He's probably selling less. Once I tell him what a competing dealership is offering the car for down the road I get told that that sounds shady and questionable, because all the local dealerships have signed a deal that prevents them from selling the car below truecar.com's advertised "best price", and that the dealer could get in trouble if they were found out. THIS WAS LIE #2. I'll remember this lie for years, did he seriously expect me to believe this? He was trying to bully me into buying the car from him on the spot at a higher price out of fear! Any argument I presented was just rejected with, "Here is the truecar.com's best price, it doesn't get any better than this." Which again, after doing my research, I knew was wrong. Mr. Mantia could have just told me, "Well, we can't really do anything else on price, but hey we do offer this lifetime warranty, so you should buy from us!" I would have acknowledged that that was how his dealership did business, and I would have declined his offer and moved on. I did NOT need to have salesman #3 try to bully me and use fear tactics to make me sign a deal. That is where the line was crossed and that is what has caused me to write this negative review. More
by oilcanja
Employees Worked With
Robert Mantia
July 01, 2014
Twice they've lost my business Last January I was in the market for a leftover 2013 Mazda3 for my college daughter, Cory Fairbanks Mazda had a big inventory but their price would no Last January I was in the market for a leftover 2013 Mazda3 for my college daughter, Cory Fairbanks Mazda had a big inventory but their price would not push me to do the drive down to Orlando until I talked to Classic Mazda and end up purchasing one of theirs. This past week (6-23 to 6-29-14) I was again in the market for another Mazda, this time a CX9. Contacted Cory Fairbanks via their internet Dept. and within a few hours got communication via e-mail from David Fant. For some reason he kept saying that he could not reach me via phone. That was weird since they have record of me after purchasing a Mazda Tribute in 2010. Never again received any communication from him....I figure if you want to sell cars you need to follow up on your customers, especially someone that already purchased one from them in the past. I decided to deal with Sport Mazda this time and they really knew how to earn my business. I sent a message to David letting him know that I was dealing at another place and quickly the e-mails started to come in with a tone of sarcasm like I did not know the opportunity I was giving up for not buying there and of course the Lifetime warranty. Buddy the first rule in sales is finding the need behind the need in the customer....Professional Selling Skill rule #1. Being a prior US Navy Recruiter I see through your BS. Needless to say got an outstanding deal on a 2014 CX9 out the door price $25,585 with upgraded package. You tell me if I got a good deal or not....MSRP $31,775..... I do not recommend this dealership to anyone else, they lost me as a customer. More
by comfort1969
Employees Worked With
June 06, 2014
Nice experience! Everyone was very professional and friendly. Did not feel pressured by my salesman Jose Ramos. Willie Wright was a pleasure to deal with. Once all Everyone was very professional and friendly. Did not feel pressured by my salesman Jose Ramos. Willie Wright was a pleasure to deal with. Once all the paperwork was completed and they handed me the keys I was escorted by a young woman who went over all the functions of my new car. Overall experience was positive!! More
by patrish1020
May 30, 2014
very happy Satisfied wiht the sale person realy helpfull love the vehicle very realible and a good deal will recomend milton to mi friend thanks for your help Satisfied wiht the sale person realy helpfull love the vehicle very realible and a good deal will recomend milton to mi friend thanks for your help More
by wmc380
Employees Worked With
milton melendez
May 16, 2014
Fantastic service! Highly recommend! Everyone was so helpful and friendly! Answered any questions I had and helped me out tremendously! Best service I have had at a deal Highly recommend! Everyone was so helpful and friendly! Answered any questions I had and helped me out tremendously! Best service I have had at a dealer! More
by Jau4
Employees Worked With
May 12, 2014
Don't lie to me! I came in with the intention of trading in my car and purchasing a new Mazda 6. The initial sales person was very nice and informative. After I deci I came in with the intention of trading in my car and purchasing a new Mazda 6. The initial sales person was very nice and informative. After I decided I wanted to "make a deal" the manager took over from there with the typical speech about how they are a big volume dealer and I wouldn't get a better price anywhere else. After I told the manager that I was quoted $3,000 under MSRP, he went on a crazy discussion of how he pays only $1,500 under MSRP (invoice amount) and could not match the price. He told me that the other dealers had incentives that I wouldn't qualify for and that their true price was higher than his. Mike said he only sells at invoice if a buyer purchases 10 vehicles per year, otherwise he loses money. He proceeded to show me the super secret website that shows what he pays. He complained that he had to at least make a few hundred dollars on the deal. He also gave me a verbal price for my trade in. Just to check, I went back to the other dealers and got their bottom line price without any additional incentives (military vet, recent graduate or previous Mazda owner). The original price they quoted was the TRUE price before any incentives. They substantially beat Cory Fairbanks Mazda, who guaranteed me they wouldn't be beat on price. When I went back to Mike, he lowered the price by less than 200 and lowered the price of my trade in by more than 10%. By the way, I'm not new to the new car dealership racket. I purchased a new Toyota a few years ago from an award winning volume dealer. What a difference! They were straight forward with me and gave me a price so far under invoice, that I actually felt bad (I'm a business owner and understand they need to make a profit). The owner told me that because they were a large volume dealer that the manufacturer would give them large incentives (additional discounts from invoice) when they sold more vehicles. Bottom line: The manager Mike was not telling the truth when he said "if I sell this below invoice, I will lose money". Mike, don't play me. Just be upfront. With the dawn of the internet, people are actually informed! Time to change tactics! More
by mobius2
Employees Worked With
Mike Deere
April 29, 2014
Great team great service!! Happy mom & grandpa Today was my first visit there & I have never met an amazing group of people. Jose is excellent & Juan is just amazing! Great service & staff. Today was my first visit there & I have never met an amazing group of people. Jose is excellent & Juan is just amazing! Great service & staff. More
by LissajDiaz311
March 24, 2014
I had been putting off buying a new car for as long as possible, but after arriving at the dealership I was set at ease immediately. Jose was very helpful in my search for the vehicle I wanted. He was kn possible, but after arriving at the dealership I was set at ease immediately. Jose was very helpful in my search for the vehicle I wanted. He was knowlegeable about the prices and kinds of vehicles available on the lot. He greeted me right away when I arrived on the lot and made me feel welcome. When we found the vehicle I was looking for, he explained the options and features. Overall, it was a good buying experience. More
by WigginsJ
Employees Worked With
March 09, 2014
Great experience from the first phone call to driving home in my new CX-5. The internet department at Cory Fairbanks Mazda is the best. They had every color and model of the CX-5. I went to the 2 other d home in my new CX-5. The internet department at Cory Fairbanks Mazda is the best. They had every color and model of the CX-5. I went to the 2 other dealers in Orlando but they had a very limited selection. Thanks to everyone; I really love my new Mazda and the MPG is amazing. My brother will be in on Tuesday to see Richard about a Mazda 3. More
by JimSamia
Employees Worked With
Richard S.
January 29, 2014
I hate buying cars and was dreading replacing my old car but Mike and Jose made it nearly painless. Thanks for a great deal and when the time comes for a new one I will be back. but Mike and Jose made it nearly painless. Thanks for a great deal and when the time comes for a new one I will be back. More
by CS4977
