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Sport Mazda

Orlando, FL

4.9
13,077 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,077 reviews

May 12, 2016

First Service for son's new Mazda Experience was good. Easy appointment and lots of notice and reminders of appointment. All went smoothly and service was done including a couple of it More

by malldoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bowers, Donny Larson, Pedro Blanco
May 12, 2016

Car maintenance I come to this dealership to get my car serviced all the time. Rob Nestor is really great. He was quick, courteous and got me in and out. I've never h More

by Vivi7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Nestor
May 11, 2016

My Used 2004 Ford Focus From the start I was Amazed..I looked online and found a used car and contacted thru online and within minutes I received a call from Barby....She was More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barby Irby, Ana Armendariz
May 11, 2016

New Mazda CX-5 After a horrible experience at Universal Hyundai, I was blown away by the ease at Sport Mazda. We were allowed to test drive cars quickly and on our o More

by Blanche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian San Pedro
May 11, 2016

Traded up our 2014 Mazda6 into a 2016 is less than 4 hours We purchased our 2014 Mazda6 at Sport Mazda. In two very satisfying driving years, the vehicle has been perfect. The Service department here is exce More

by Chas and Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson, Ellie Diaz, Edwin Acevedo, Willie Ortega
May 10, 2016

Great Sales Rep and Sales Mgr Jacob is very kind. Shows concern to find you what you want to purchase without being pushy. Juan is great with assisting his rep and providing great More

by Paula Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Barone
May 10, 2016 -

Sport Mazda responded

Pleasant, that really is another word for the Sport Mazda Car Buying Experience. I am so happy that Jacob and Juan made your visit pressure-free and that you were able to find a car that you could love. That is the result we want for all of our customers. Thank you for being one of our great customers and welcome to our family. Jay Mealey, GM/Owner

May 10, 2016

Awesome experience !! My experience with Sport Mazda was great ! Juan was very friendly and patient. He worked with me all the way from the beginning to the end and helped More

by Jupuga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2016 -

Sport Mazda responded

Friendly and patient. More words that describe the Sport Mazda Car Buying Experience from our wonderful customers. Listening to customers and helping them get what THEY WANT is the only job our salespeople have. It sounds like Juan Cruz Jr provided that experience for you and more importantly, you left with the car you wanted. If you are pleased, we are pleased! Thank you so much for being our customer. Jay Mealey, GM/Owner

May 08, 2016

Compra auto nuevo Muy buena atención y solución a nuestras preguntas en relación a la compra de nuestro nuevo auto, buen servicio , por el asesor Edwin Acevedo gracias More

by Cafo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Edwin Acevedo
May 08, 2016

It was our best service visit to date My experience was very good,Rob has a very good personality ,he seems to have that quality where he is serious , also funny at the same time. I also a More

by Isabel, Philly Girl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I usually have Donnie, who also has great personality., Rob Nestor
May 07, 2016

Good first service I had to bring my brand-new Mazda6 in for some added features that I purchased with my vehicle. The negative only thing I would say is that when I dr More

by SHECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donny Larson
May 10, 2016 -

Sport Mazda responded

Thank you for your review. It is great to know when we are doing something right, but it is important to know those things we can do better. The service drive is a most important place for us because that is where the service begins and ends. In order to make sure our customers and their cars receive the best service, our service advisors move quickly and often between the service drive and the service bays where they communicate with the technicians. I promise you that if you were not met immediately, it was only because it was an extremely busy day. Still, because it was important to you, and have asked the Service Manager to take relook at the manning needs for the service drive and determine whether additional support is needed now. Thank you again for being our customer and for letting us know what we do right. It did turn out to be a good start for you and I promise it will only get better. Jay Mealey, GM/Owner

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