Sport Mazda

Good Customer Service, But . . . I have always received good customer service from Sport Mazda. Your service team is top notch. Now let me tell you why I am putting my Mazda 6 on th I have always received good customer service from Sport Mazda. Your service team is top notch. Now let me tell you why I am putting my Mazda 6 on the market and will never buy another Mazda. I started having problems early on with headlights and taillights burning out - frequently. The car was still under warranty when the sun glass holder broke; it was replaced, and only lasted one month before it broke again. Now I am experiencing the very annoying incidences of the car alarm going off for no reason. This happens almost daily, and sometimes multiple times in a day. When I brought my car in, the service team told me the rear door lock actuators need to be replaced. When I asked if the alarm system could simply be disconnected, I was told that was an impossible task. Being an engineer who knows something about strength of materials and computer programming, it would seem to me that issues with failing plastic parts and lack of ability to disconnect the alarm system are more likely design flaws or built-in obsolescence. The estimated bill to replace the actuators and sun glass holder came to $792.89. Perhaps some people would consider this to be chump change. I don't. You have a good service team. Unfortunately, the product they are maintaining has design flaws that ruin the experience. More

Excellent Customer Service from all the staff Luis Arce was excellent and VERY accomodating during our long distance communications. We are relocating from out of state and Luis was very responsi Luis Arce was excellent and VERY accomodating during our long distance communications. We are relocating from out of state and Luis was very responsive and followed through with all details when he said he would. More

Donny's excellent service is the reason we keep coming back! From the moment the vehicle was brought in until the moment we took it back we were very impressed with Donny's service. He was friendly, helpful, inf From the moment the vehicle was brought in until the moment we took it back we were very impressed with Donny's service. He was friendly, helpful, informative and took time to explain everything very well. He was open to all questions and made us feel comfortable and important even though our vehicle issues were not major. More

Knowledgeable, courteous , professional service. Beth, is a nice person, great saleswomen, help me pick the car and secure the deal that suites my budget. Very responsive to my question, highly pro Beth, is a nice person, great saleswomen, help me pick the car and secure the deal that suites my budget. Very responsive to my question, highly professional. If you are serious about getting a car for the best deal ask for Beth, she make things happened. More

Customer Service A+ I was greeted and assisted as soon as I arrived. Donny is always pleasant, helpful & very personable. He was able to answer some questions I had immed I was greeted and assisted as soon as I arrived. Donny is always pleasant, helpful & very personable. He was able to answer some questions I had immediately. The service was performed quickly and efficiently (actually faster than I expected). Donny was one of the reasons I purchased my new Mazda last January. More

Awesome service Love coming here.. Fast,quick and friendly service..Hope for many more years of good customer service and awesome quality work with Mazda. Thank u Love coming here.. Fast,quick and friendly service..Hope for many more years of good customer service and awesome quality work with Mazda. Thank u More

Excellent Service & Professionalism Mark was a great salesman from the start. As soon as I walked into the dealership he was right there and greeted me immediately. After that he was ver Mark was a great salesman from the start. As soon as I walked into the dealership he was right there and greeted me immediately. After that he was very generous and not pushy at all into buying a vehicle. We test drove several cars before I made my final decision. Mark is very fun to work with and he is extremely honest which is something that you don't see often these days. More