Sport Mazda

Sport Mazda responded

Thank you. I am sure you know that it is wonderfully caring professionals like Sean Koller who have made this dealership so successful. Your story about your experience with Sean and Sport Mazda means so much to us. We have tried very hard to create a car buying experience, free of hassle and pressure, that lets our customers know they are respected. It includes listening to our customers wants and needs, and then doing everything we can to get them what they want. It means that we make sure every question is answered and every concern addressed before you make the best car buying decision for you. No matter how much time it takes to make a decision, the customer must be happy with their decision. It also means we are honest and fair in all transactions. And, like Sean Koller, we are always ready to provide you the support you need throughout your ownership experience. Thank you for your kind testimonial and for letting others know how you feel about Sean and Sport Mazda. We are proud to have you as our customer and welcome you to the Sport Mazda Family. May every mile you drive be safe, happy and fun. You will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

Carolyn, I am very happy to know that you were so pleased with the service provided at the Sport Mazda Service Center. It is the great group of service professionals there that have done so much to provide us with a great reputation for caring for our customers and their cars. Friendly and caring service professionals all, I am proud that they do their best, every day, to make sure you receive the service you deserve. Thank you so much for letting others know about your experience at Sport Mazda. Proud to have you as our customer and you will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

Lorraine, I am always happy to hear from our loyal service customers. Making sure that our owners receive the service they need to keep their cars in tip-top shape depends on the knowledgeable and dedicated professionals, like Ellie, Nick, Justin and their great team of certified technicians. I am proud of my staff for the way they treat our customers and am glad to know that you have always received the service you deserve, and should expect, at Sport Mazda. Thank you so much for taking your valuable time to let others know how you feel about Sport Mazda Service Center and the wonderfully caring and friendly professionals who work hard to make sure you receive their best. Your kind comments mean a great deal to us and you will always be welcome here. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for letting others know about your experience with the Sport Mazda Service Center and its dedicated Service Advisors and Mazda Certified Technicians. Each of them have shown they are friendly and caring individuals who are happiest when they have provided our customers the service they deserve and should expect. Thank you for being our valued customer and you and your car will always be welcome at Sport Mazda. Please enjoy every single mile you drive and may each be safe, happy and fun. JAY MEALEY, OWNER

Sport Mazda responded

Ethan, This is Jay Mealey, the owner of Sport Mazda, and I want you to know that I personally apologize for any inconvenience that you experienced. The service you detailed should never happen to a customer of ours and I promise you that it is being addressed. I intend to reinforce the message to our staff that we are only as good as our worst person on their worst day and that anything less than our best is not acceptable. I would appreciate hearing from you. Please email me at Jaymealey@gmail.com with any additional concerns. I appreciate the feedback you have provided. Our reputation is provided by our customers and it is not something taken lightly by me our management team. I am grateful to Marilyn for stepping in and providing you more of the service you deserved. We are proud to have you as our customer and look forward to a providing you the service you deserve and should expect, throughout your ownership. Thank you again and I thank you for overlooking Mike's actions and purchasing your new Mazda from us. JAY MEALEY, OWNER 

Sport Mazda responded

Thank you for your wonderful testimonial. I always appreciate it when our customers take their valuable time to let others know about their car buying experience. It is especially nice when one of my great sales staff is singled out for making the visit so enjoyable and successful. Our goal is to provide each customer the service they deserve and should expect from a quality dealership. Sport Mazda is proud of the reputation provided by our customers, like yourself, and we promise you that we will do our best to make sure that you always receive that level service at this dealership. I know that Reggie is going to be very happy with your kind comments. It sounds like he made a great impression on you with the care he provided throughout the car buying process. The result is that you are happy with the service and your purchase and that most important to us. Welcome to the Sport Mazda Family of Staff and Mazda Owners. We will be here to assist you throughout your ownership and make sure you will always be able to drive many safe, happy and fun miles in your new Mazda. The latest Mazda is loaded with great features and has justifiably claimed that it provides a FEEL ALIVE sensation every time you are behind the wheel. We are here to assure that you always receive the support that you need to enjoy every single feature in your new Mazda. Thank you so much for being our valued customer and you will always be welcome at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Chris, Thank you for your kind testimonial and for choosing my dealership for your new Mazda. On behalf of the entire Sport Mazda Team, let me welcome you to our Sport Mazda Family. We look forward to providing you the support you deserve throughout your ownership. I know that you will quickly grow to love your new Mazda. They are loaded with more and more features every year that just add to the FEEL ALIVE sensation that you feel each time you are behind the wheel of your new Mazda. May you enjoy many, many miles of safe, happy and fun driving. Thank you for the very kind comments for Marilyn Santos, your salesperson. She is a fantastic person and really believes you need to have every concern addressed and every question answered BEFORE you make the car buying decision that is best for you. It is what you deserve and what she really enjoys providing, the great Sport Mazda Car Buying Experience. Don't forget that she will be here if you ever have any questions you need answered. We are proud to have you as our customer. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for your kind testimonial. We are proud to have you as a loyal customer and appreciate very much your kind comments about the Sport Mazda Service Center and your Service Advisor, Brittany Schultz. I am so glad that you enjoy the facilities and amenities we provided and the first hand peek we provide for you of what is going on with your car in the service center. It is nice to hear that our efforts on our customers behalf is appreciated. Just as you are appreciated for being our loyal customer. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

Bill, Thank you for the testimonial and the great rating. It is always nice to know that our customers appreciate our efforts on their behalf. It is what makes the Sport Mazda Family of Staff and Customers such and successful cooperative effort. The reputation that we have received from customers like yourself, with testimonials like yours, means such a great deal to our staff. I really believe it motivates them to perform to the higher expectations of our customers. Thank you for choosing Sport Mazda and finding a car you wanted from our large inventory of high quality pre-owned cars, trucks and SUVs. I am grateful to Jacob Barone for making sure you received the customer service you deserve and for helping you to find the certified Pre-Owned Mazda that you wanted here at Sport Mazda. May you enjoy it and have nothing but safe, happy, and fun miles. Wish you a wonderful 2020. JAY MEALEY, OWNER

Sport Mazda responded

Jazz, We are so happy that you have chosen to buy your second car from Sport Mazda. It says a lot when our customers trust us to buy another car from this dealership. I, of course, know that the staff makes such an important difference, and I am grateful to Reggie, Stephen and Paul for providing you such a pleasant and stress free experience. I am so happy you are a member of our Sport Mazda Family. You have been a loyal customer and made the Sport Mazda Service Center your home for service. I know that that team has also made a difference by providing you years of great service. It was nice of you to add all of the Service Advisors and Service Manager to your testimonial. We fully intend to provide you the same or even better support for your new Mazda CX-9 throughout your ownership. You will always be welcome at Sport Mazda. On behalf of all of myself and my team, we want to wish you a wonderful new year and may you and yours enjoy a happy and prosperous year. May every mile you drive in your new Mazda CX-9 be safe, happy, and fun Mazda miles. JAY MEALEY, OWNER