Sport Mazda

Sport Mazda responded

It was very nice to read about your recent experience at the Sport Mazda Service Center. I am especially grateful to Stephen Mendez for making sure that your needs and those of your car were all taken care of. The relationship between a customer and their Service Advisor is very important. Trusting in Stephen to provide you the information you need to keep your car well maintained and safe for you and yours is a great thing. I want to thank you for giving us the opportunity to serve you and for taking your valuable time to let others know how you feel. I promise you that we will always do our best to never disappoint. We will provide you our best service each time you visit because it is what you deserve and should expect from Sport Mazda for our valuable customers. JAY MEALEY, OWNER

Sport Mazda responded

Elizabeth, It is very kind of you to write such a glowing testimonial for Noel. I am grateful to him for making your car buying experience memorable and so happy that he did everything he could to make sure your visit was enjoyable and successful. Thank you for taking your valuable time to let others know of your experience. We are all proud to have you as our valuable new Mazda customer and welcome you to our Sport Mazda Family. I appreciate your trust in Noel and know he will be so glad to hear that you will be recommending your family and friends to him. I am sure that he will never disappoint. Thank you again for being our valued customer and may you enjoy every single mile of safe, happy and fun driving in your new Mazda. JAY MEALEY, OWNER

Sport Mazda responded

I want you to know that I read every testimonial to make sure we are continuing to meet the needs of our customers and have often found information that I have used to change processes for the better. Your recommendation is one that I will be discussing with my digital marketing and service management soon and certainly could result in a change. Thank you so much for being our valuable and loyal customer and for thinking of ways to make other customers experience even better here at Sport Mazda. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for your kind testimonial. I am grateful to Alex Stinvil for providing you the "best experience I every had when buying a car". That means a great deal to all of us and we are proud to have you as our new Mazda customer. Let me welcome you to our Sport Mazda Family and make sure you know that, like Alex, we are all here to assist you throughout your ownership. As part of our family you will always received the experience you deserve and should expect every time you visit. Thank you so much and may you enjoy every single mile you drive in your new Mazda and may each and everyone be safe, happy and fun. Thank you for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

RubCX9, A loyal CX-9 owner is greatly appreciated and we are so proud to have you as a member of our Sport Mazda Family of Staff and Mazda Owners. And, we are so used to people taking their time to buy that it is part of our process. We think it is very important that every question is answered and every concern addressed before you should decide. That is why there is no pressure and no hassle throughout the buying process. You will know when you are ready. Thank you for taking your time and choosing Sport Mazda. We are so proud to have you as our valued and loyal customer. Have and enjoyable holiday in your CX-9. JAY MEALEY, OWNER

Sport Mazda responded

Enrique, Thank you for choosing Sport Mazda for your new Mazda and for the kind words in your review for both Sport Mazda and Alex Stinvil. I am so proud to welcome you to the Sport Mazda Family of Staff and Mazda Owners and look forward to making your ownership experience a great one. We will be here whenever you need us and look forward to you returning to Sport Mazda when your new Mazda needs service. I know that you will enjoy working with the great Service Team just as much as with Alex. I know that he made sure you had and enjoyable and successful buying experience and that he is so great to work with. Thank you again for the kind comments and for being our valued Mazda customer. JAY MEALEY, OWNER

Sport Mazda responded

Socomorel, I certainly don't want everyone to think that we will be pursuing every service customer that visits. But, it really does happen that customers often use their waiting time to look at all the new models. And, sometimes there is that immediate recognition that maybe this is the car for me. I am so happy to hear that Noel Ruiz was here to help you once again find a Mazda that you could love. It is not disloyal to love this one better than the first one either. Thank you so much for being a loyal and valued Sport Mazda customer and we look forward to working with you throughout your ownership experience to make it a good one. JAY MEALEY, OWNER

Sport Mazda responded

Dana, I am glad that Nick, your Service Advisor, made sure that you understood your problem and how to resolve it. Top Notch Service Advisors like Nick and Ellie and the rest of the Sport Mazda Service Team are worth their weight in gold to our customers. All are knowledgeable and so happy to make sure each visit is enjoyable and successful for you. Please feel free to call or stop by anytime you need their expertise. Thank you so much for your nice review. JAY MEALEY, OWNER

Sport Mazda responded

Paul, You will be happy to know that we never liked the 'dealership dance' either. It is unnecessary and unappreciated complication to what should be an enjoyable buying process. I hope that you felt the difference here at Sport Mazda. We have worked long and hard to make it enjoyable and successful for you and my staff. Our goal is simply, LISTEN to the customers wants and needs, then, do everything you can to GET THEM WHAT THEY WANT. In doing so we make sure that every question is answered and every concern addressed before YOU make the buying decision. It has worked well for us and prompted great customers like yourself to let others know about their experience at Sport Mazda through their reviews. Thank you for recognizing Jorell and Jason for the great service they provided. It is greatly appreciated. Thank you also for bein our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Giovan, I can see that you were really impressed with the difference that Reggie Jorge made in your car search. I am so glad that you took your valuable time to let others know about what you experienced at Sport Mazda. I am grateful that you provided such a detailed account so that we could understand just why the visit was special for you. Thank you for choosing Sport Mazda for your Honda Civic Hatchback and we are proud to have you as a new member of our Sport Mazda Family. I am sure that Reggie will be extremely happy with the review you have written and that you recommended him to others. I can guarantee you that I have noted just how amazing an employee he is and am very grateful that he works for me. You are a very kind and valued customer and you will always be welcome at Sport Mazda. Thank you, JAY MEALEY, OWNER