Sport Mazda

Sport Mazda responded

Ricardo, I know that Alexander Falcon is happy to have had you as his customer and to know that you felt the service he provided was worthy of recommendation. As the owner of Sport Mazda, your recommendation of my dealership to others is deeply appreciated. I am proud to welcome you as a member of the SPORT MAZDA FAMILY of staff and Mazda owners. Your kind words about your experience mean a great deal to us and we all wish you and yours many, many safe, happy and fun miles in your new 2019 Mazda CX-5. It is a wonderful gesture of love and respect for you to have provided such enjoyable new car to your wife. I know she will appreciate it very much. The new Mazda is as close to Premium as ever and it was felt that the old tagline, Zoom-Zoom, did not adequately cover the so many new features and technology that have been added on both the inside and outside of the new Mazda cars and SUVs. FEEL ALIVE, is the new tagline and I am happy to know that your wife will be enjoying the great new FEEL ALIVE sensation every time she gets behind the wheel of her new Mazda CX-5. Thank you for being our valued customers. JAY MEALEY, OWNER

Sport Mazda responded

Moonbabe, Thank you for being our valued customer and for coming to us to make sure your car was being well maintained. I thank you for your kind review and on behalf of the Sport Mazda Service Center, we are proud to have you as our service customer. We all look forward to your next visit. JAY MEALEY, OWNER

Sport Mazda responded

Becca, It was so great to read that the result of your visit was you got what YOU WANTED. When that is the result, it means that the sales team did their job. I want to thank you for the nice review and words for Christian and Marilyn. We all appreciate your review and welcome you to our Sport Mazda family. JAY MEALEY, OWNER

Sport Mazda responded

Thank you so much for your review. We truly believe Sport Mazda is a family dealership. From the staff to the customers, everything is about the experience and the treatment that you deserve, and should expect at every dealership. Your kind words and affirmation of our success in creating that family environment are music to my ears. Of course, it is the great staff, like Nick Radoslavov, a First-Class Service Advisor, that insures every service customers will receive our best when they visit the Sport Mazda Service Center. Thank you again for being our loyal and valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Carole, Thank you for the kind review. I am very happy to hear about your recent visit to the Sport Mazda Service Center and how Natalie Deonath, your Service Advisor, made it an enjoyable one. Your review is exactly what we want every service customer to experience on every visit. What the Service Advisor and Service Technician did for you is exactly what you deserved as our customer. I am very happy to read that the experience was memorable enough to make you want to return to our Service Center. Thank you so much for being our valued customer. JAY MEALEY, OWNER

Sport Mazda responded

Grod, First, let me thank you for your great review. Then, I must tell you that i believe the 2018 Mazda CX-9 Signature is one of the very best SUVs I have ever driven and outclasses in both ride and quality of construction most Premium SUVs on the market. I am so glad to hear you love it. The majority of your review talks about Ellie Diaz, Service Advisor at our Sport Mazda Service Center, and how important she is to your returning to Sport Mazda for your cars and for your service. I will tell you that I totally agree. For a Family-centered dealership, great staff and caring staff are what will make a difference for our customers. I call Ellie my Smiling Service Advisor because she always has such a caring personality that makes her customers feel that the service she provides is from the heart. I am grateful to you for your comments and so proud to have her at Sport Mazda. I understand so well why you say "she is one of the reasons I keep coming back." I want to tell you how much I appreciate you being our Loyal Customer. Buying 3 cars in the last two years and servicing them all at our Sport Mazda Service Center, certainly qualifies your as a loyal and very valued member of our Sport Mazda family. I will be sure to notify you when we receive a Mazda CX-5 Turbo. From your lips to Mazda's ears. Thank you so much for your wonderful and much appreciated review. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for your kind review. Both Alex Stinvil, your salesman, and I deeply appreciate your kind words. May you enjoy your new car for many, many miles and may every mile be safe, happy and fun. I am grateful to know that you were able to find the one car you wanted from our quality used car inventory here at Sport Mazda. I hope that your Christmas was a special one and that you were able to celebrate it with the ones you love. I am so happy that you are our customer and deeply appreciate your recommending Sport Mazda and Alex Stinvil to others. JAY MEALEY, OWNER

Sport Mazda responded

John, I am so happy to have you as a valued member of our Sport Mazda Family of Staff and Owners and want you to know that Alex Stinvil, your great salesman, and myself, deeply appreciate your kind review. I know that your nice words about your salesman and the service that was provided will encourage him to insure that every customer continues to receive his very best, every time. Your salesman will always be a prime contact throughout your ownership experience. While you will certainly develop contacts on the service side that are important, your best guide will always be the person who helped you find the car you wanted. We will always be here throughout your ownership experience. Thank you again for the 5 Stars and I am so proud to have you as a Mazda owner. I wish you many, many miles of safe, happy, and fun Mazda driving. FEEL ALIVE is the new Mazda tagline and the sensation we want you to experience every time you get behind the wheel of your Mazda 6. JAY MEALEY, OWNER

Sport Mazda responded

Eric, Your review and kind comments for Nick Radoslavov will always be great appreciated. I have always believed that these review service multiple purposes and they are all good. It certainly lets me know how individual staff is performing and whether our customers appreciate the processes we have put in place. It definitely lets me know where we need to get better and where changes need to be made. It lets you know that you have the owners ear and that your comments are heard. And, most of all it gives me an opportunity to personally thank what I believe is the nicest group of customers, our loyal SPORT MAZDA FAMILY OF OWNERS, like yourself. I certainly understand from your review that Nick is providing consistent great service for his customers and that it has made you feel that the service is worth the extra time and miles you travel. We are so happy to serve you and we will be available anytime you are ready to buy or lease another car. Thank you so much. JAY MEALEY, OWNER

Sport Mazda responded

I appreciate very much your review and your selection of the Mazda CX-9 Signature to be your next car. With the CX-9 Signature, Mazda has made the commitment to provide our customers with a Premium quality SUV (interior, exterior, features, materials, and performance) at a less than premium price and that rivals many of the Premium brand SUVs on the market today. I know you will enjoy it and I hope that it made a wonderful Christmas present for yourself. It was very nice of you to let others know of the treatment you received at SPORT MAZDA, and the part that Marilyn Santos, your salesperson made in making your visit enjoyable and successful. Thank you so much for recommending Sport Mazda to others. And thank you for the nice photo that accompanied the review. Welcome to our Sport Mazda Family and we wish that every single mile you drive is safe, happy and has all the Mazda fun drive you could every want. JAY MEALEY, OWNER