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Sport Mazda

Orlando, FL

4.9
13,004 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,004 reviews

September 23, 2018

Pure pleasure! As I drove out of the dealership yesterday I thought what a pleasureable experience I had. I wondered if other dealerships are like yours and decided More

by Gayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Oct 09, 2018 -

Sport Mazda responded

Gayle, It was so nice to read your review. You made a great point, and I thank you for the comparison with other dealerships. I am very proud of my staff and how well they treat our customers. I am sure that Grace and yourself will always be treated like the valued customers you are at Sport Mazda. It was kind of you to mention how nice Ellie Diaz is to work with. You are so right about her. With that constant smile on her face, she can be a real joy to work with. She is a wonderful Service Advisor and thank you for mentioning how she cares about her customers. Kind of like good friends or family, isn't it? Thank you so much for being our great customer. Jay Mealey, Owner

September 23, 2018

True Customer Service Stephen was so patient and kind to my husband and I. When our daughter was in the NICU, he truly took care of us. We had to have a few services done t More

by ChristineG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Sport Mazda responded

When I read a review like yours, I am very grateful to have not only a great group of young professionals as Service Advisors, but compassionate ones that know when and how to act in these situations. Thank you so much for the kind comments for Stephen Mendez. I send you our best wishes and hope that your daughter is home and well. I am so happy that we were able to provide you a special moment that made the day a little better. Thank you for being our great customer. Jay Mealey, Owner

September 23, 2018

Don’t worry Earnest Evans is very perisonalble and low pressure. No cheesy sales tactics. Not your tipical sales person or dealership!! Had a great experience More

by Go Sport Mazda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnest Evans
Oct 12, 2018 -

Sport Mazda responded

It was our pleasure to provide you the type of buying experience that we believe everyone should expect and deserves. Earnest Evans is one of those people who is so easy to like. He has a great personality and is genuinely a warm and caring person. I am so glad that he was able to make your visit special and that you were able to leave with a new Mazda. We both welcome you to the Sport Mazda family and wish you many safe and happy miles in your new Mazda. Thank you for choosing Sport Mazda and Earnest Evans. Jay Mealey, Owner

September 22, 2018

Bought a car for my son Fantastic very professional service. Love the new VIP online program . Daniella was very polite and listened to our needs. I would recommend sport Ma More

by Brenda G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniela Martinez Lucio
Oct 03, 2018 -

Sport Mazda responded

Brenda, I enjoyed reading your review and happy to know of your successful buying experience with Daniela Lucio. Thank you for choosing my dealership and I am proud to know that you found the car you wanted for your son here at Sport Mazda. I pray that he has many happy and safe miles in his new car. Your recommendation of Daniela and Sport Mazda are greatly appreciated. I am glad that you are our valued customer. Jay Mealey, Owner

September 22, 2018

Ram (Rolla) In The Bush Friendly, understanding, timely are a few choice words. Definitely recommending others.Came in with a goal in mind, walked away with a support team. T More

by EventfulSeptember
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Earnest Evans, Andy Rodriguez, Jorell Figueroa
Oct 12, 2018 -

Sport Mazda responded

I am sure that everyone has heard the "it takes a village" story. Well at Sport Mazda, "it takes a Team" and you can be sure that whether it is our Sales and Finance Team or our Service Team, you will be well cared for here. Thank you so much for naming each one. Each was instrumental the right skills to be sure you received the best service each and every step. Thank you for your comments and for being our customer. On behalf of our entire staff, welcome to our Sport Mazda family. Please enjoy the car you selected and be assured that we are always here to assist you whenever you need us. Thank you again, Jay Mealey, Owner

September 22, 2018

Ellie is wonderful as always! She keeps me organized! Always calling me to remind me of services I need whenever its time so I always appreciate that. She looks after my cars healt More

by Cristian Aviles-Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Natalie Deonath
Oct 12, 2018 -

Sport Mazda responded

Cristian, I am happy to hear that Ellie Diaz, your Service Advisor, is a much appreciated benefit to your being our service customer. I am proud of all of my service team at the Sport Mazda Service Center and believe that all of them, like Ellie, are there just to make your service visit the best it can be. At Sport Mazda, we care for both you and your car. Thank you for your nice comments and for being our valued customer. Jay Mealey, Owner

September 22, 2018

Kristel Boscan ender Quintero Muy agradecidos por todas las atenciones de Marilyn una vendedora que nos ayudó mucho en la decisión de nuestro nuevo carro una atención de 5 estrella More

by Kristelkt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Marilyn Santos, Michell Soto
Oct 09, 2018 -

Sport Mazda responded

Kristel, Both Marilyn and I are grateful to have you as our customers. What a beautiful new Mazda you drove away in. The attached photo looks like you are really happy with your purchase. I welcome you to the Sport Mazda family and want you to enjoy many miles of safe and fun driving. If we rated customers, Marilyn says you would get 5 stars also. Thank you so much and we are always here to assist you. Jay Mealey, Owner

September 22, 2018

Odd and weird We had done some research and were prepared to buy our car. Earnest was nice and a pleasant salesperson. We selected and test drove our car, noting More

by MichelleH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Earnest Evans
Sep 22, 2018 -

Sport Mazda responded

Michelle, this is Jay Mealey, Owner /Sport Auto Group and we will make this right ASAP. Looks like somebody dropped the ball and I apologize for the inconvenience. Please email me direct at jaymealey@gmail.com if we dint have this completely rectified by end of next week and THANK YOU sincerely for your business. Jay

September 21, 2018

Fabulously friendly! All I can say is “WOW”! I never expected to have a good time at a dealership but everyone was friendly, easy to talk with, and though it was business More

by Zovtic64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan R. Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody (insurance), Andy Rodriguez, Izzy Camareno, Daniela Martinez Lucio, Jorell Figueroa
Sep 26, 2018 -

Sport Mazda responded

I can appreciate how you felt when you found the entire staff was there to make your visit to Sport Mazda an enjoyable one. It is not generally what is expected at a car dealership, but it is certainly what you SHOULD EXPECT and what YOU DESERVE. Thank you for being our customer and for taking your valuable time to tell others about your experience, and to recommend Sport Mazda. It was nice of you to list each of the specialists that you dealt with and who made it a successful visit. Thank you, Jay Mealey, Owner

September 21, 2018

Excellent Customer Service Nick was friendly and efficient, confirmed everything I wanted done, alerted me to potential issues and the mechanics had my car in and out within 2 h More

by SpeedBall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Sep 26, 2018 -

Sport Mazda responded

It is great to hear how Nick and the great team at the Sport Mazda Service Center moved quickly to provide your the service you wanted, while keeping you informed of potential issues. I feel like the providing of coupons was a nice touch and keeping with our reputation of being a customer-friendly dealership. It is kind of you to let others know of the experience you have had at Sport Mazda, both as Mazda buyer and service customer. I appreciate very much you recommending us to others and am exceptionally proud to have you as our loyal customer. Jay Mealey, Owner

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