Sport Mazda

Sport Mazda responded

I could not have said it better myself. I must tell you how much I appreciate the reviews that you and other loyal customers have written about your experience with the Sport Mazda Service Center. I know that others would rather hear directly from customers like yourself, than read ads that cannot really tell you the real story. It is because of our customers that we have a reputation for being customer-friendly and it is a reputation that we will always endeavor to live up to. Thank you so much for being our loyal customer. Jay Mealey, Owner

Sport Mazda responded

Mimi, I am so much in agreement with you and have glad you wrote this review to tell others. It is all about the staff at the Sport Mazda Service Center. Thank you for naming each of the Service Advisors on your rating. I hope you will agree with me, because I think I have the greatest in the business at Sport Mazda. Thank you so much for the kind review and for being our customer. Jay Mealey, Owner

Sport Mazda responded

Sydney, So happy that you found your ideal car at my dealership. I hope we made your first car buying experience one that you will always remember fondly. I like to believe that with wonderful salespersons like Sean and Marilyn and compassionate finance professionals like Edwin, that our customers will always be cared for and treated the way the deserve, and should expect. From now on you should expect the same or better when you buy your next car. Hopefully, we will always we be your first choice when cars are considered. Welcome to our Sport Mazda family and thank you so much for being our great customer. Jay Mealey, Owner

Sport Mazda responded

Alvae, I appreciate very much you recognizing the part that Marilyn Santos and Edwin Acevedo had in making your recent visit to Sport Mazda a successful car buying experience. I see by your photo that you drove away with a beautiful new Mazda CX-5. As Mazda's most popular model, I know you will enjoy the award winning features. The drive of the CX-5 is more fun than you can imagine. Mazda has now changed the sensation that you experience when you get behind the wheel, from Zoom-Zoom to FEEL ALIVE. I hope that is the way every drive feels for you and that you enjoy many, many safe and fun miles in your new Mazda CX-5. Welcome to the Sport Mazda family. Thank you so much for the review. Jay Mealey, Owner

Sport Mazda responded

Sam, Thank you for the nice review. I especially want to thank you for letting others know about how important the Service Advisor is to the customer. If I could make any recommendation to a new service customer, it would be to find a Service Advisor that you really feel comfortable with and ask for them each time you visit. They are the people who are directly responsible for insuring you receive the best service possible. Knowing you and knowing your car will give them the information they need to always provide you the best service recommendations. Very happy you are our loyal customer. Jay Mealey, Owner

Sport Mazda responded

On behalf of Mike, Christian, the sales team, and myself, we thank you for choosing us to purchase your new Mazda. I am proud to welcome you to our Sport Mazda family and am so glad that you could share that with your parents. I am grateful that we did not delay their enjoyment of their vacation trip. You made a wonderful choice of a new Mazda. FEEL ALIVE is the new tag line for Mazda to show that the Zoom-Zoom drive is not all their is in the new Mazda. FEEL ALIVE means that you still enjoy the best drive available, but styling, comfort, entertainment, safety and features insure enjoyment in every mile. Please enjoy your new Mazda and we will always be here to support you. Thank you, Jay Mealey, Owner

Sport Mazda responded

Reg, Great review and it was well appreciated. Sounds like Sean Koller made sure that everything that was expected, was provided. Digital sales are a major benefit to dealing with Sport Mazda and I am so glad that it worked for you. Welcome to our Sport Mazda family and I wish you many enjoyable and safe miles behind the wheel of your new Mazda. Thank you. Jay Mealey, Owner

Sport Mazda responded

Susan, Thank you for your review. Recalls are something that we know customers do not look forward to and we try very hard to make it as easy and convenient as possible for you. I am very glad to hear that Nick, and the team at Sport Mazda Service Center made sure that your were well taken care of. Thank you again for being our loyal service customer and we will always be here to make sure that your ownership experience is as enjoyable as possible. Jay Mealey, Owner

Sport Mazda responded

One of the reasons Sport Mazda has been so successful is the hard work that our Finance Managers put in to make sure every customer can find an option that works for them. I am so glad that Valentina worked so well with the sales and finance managers to make sure you could get the car you wanted and a good deal to make it better for you. It sometimes takes a little longer, but it is well worth it when it comes together and the customer, like yourself, drives out in their new car. Thank you for trusting my team and hanging in there. We value you as a customer and are happy for you. Jay Mealey, Owner

Sport Mazda responded

Thank you for the kind comments about Stephen Mendez at the Sport Mazda Service Center. He is a friendly professional and works hard to make sure his customers always leave happy. Trust is very important to him so he is very careful to insure that you are kept well informed of the status of your repair and will insure that every recommendation he makes is fully explained. I am proud of Stephen and my other Service Advisors who make sure that Sport Mazda customers are always well served. Thank you, Jay Mealey, Owner