Sport Mazda

Sport Mazda responded

RFuentes, It was our pleasure to have you as our valued customer at Sport Mazda. I know that Michael will be happy to read that he made all the difference in your recent successful car search. I know you will enjoy your new car. We try to maintain an excellent inventory of high quality use cars that are thoroughly inspected before they go on the lot. We will always be here for you and wish you many safe and happy miles in your new car. Thank you again for choosing Sport Mazda. Jay Mealey, Owner

Sport Mazda responded

Mazda CX9, Thank you for the review. Our goal is always to meet your expectations for the time it will take to finish your service. I apologize for not meeting the goal on this visit. I hope that you were not inconvenienced. I will make sure that Stephen remembers and the next time you visit, please ask for him and remind him. I am sure he will redouble his efforts to make sure it doesn't happen again. Thank you for the nice customer service and courtesy comments. I am very happy that you are our Sport Mazda Service Center valued customer. Jay Mealey, Owner

Sport Mazda responded

Emma, Thank you for the nice review for Stephen Mendez and the team at the Sport Mazda Service Center. It sounds like you had a lovely visit and everything we could do to make it enjoyable and comfortable did. I am so happy to have you as a loyal customer and member of our Sport Mazda family. Thanks again, Jay Mealey, Owner

Sport Mazda responded

Salvador, I want to thank you for choosing Sport Mazda for your new Mazda. I saw your picture with the new Mazda and it is really sharp. I know you are going to enjoy it and wish you many safe and fun miles behind the wheel. Kelly and I thank you for the kind comments and for taking your valuable time to write this review. Welcome to our Sport Mazda family. Jay Mealey, Owner

Sport Mazda responded

Miguel, "The best service I have had EVER", sure sounds like a great buying experience to me. I am grateful to Jorell and Andy, quite a Sales/Finance team, for making your visit so enjoyable and successful. The photo shows one beautiful new Mazda and I am sure that you are enjoying it as I am writing this response. Thank you for your review and for being our Sport Mazda customer. We all really appreciate the Trust you have placed in the dealership and for recommending us to others. We will not let you down. Thank you and I would like to welcome you to the Sport Mazda family. Jay Mealey, Owner

Sport Mazda responded

Thank you for your review. It is nice to know that my Service Team is being very aggressive in making sure that recalls are handled expeditiously. In half the recommended time means that our customers, like yourself, have a little inconvenience as possible. Thank you for being our loyal customer. Jay Mealey, Owner

Sport Mazda responded

Adolfo, Your review was deeply appreciated by both Mike and myself. Because of the reputation that our customers have given us, everyone makes a personal effort to live up to your expectations. Your words made it quite clear that Mike did everything he could to make sure you were comfortable and received the best possible deal on the car you wanted. Mike and the rest of the staff is proud to have you as our Mazda customer and we all welcome you to the Sport Mazda family. Thank you for the trust you have placed in us and we will always be here to assist you when needed. Mike thanks you for your kind recommendation. Please enjoy many safe and fun miles in your new Mazda. Jay Mealey, Owner

Sport Mazda responded

Thank you for trusting Sport Mazda to return for you second car, and for taking your valuable time to write so that others may read of your experience. I was very happy to read that Noel Ruiz made sure you enjoyed another great car buying experience. No pressure was exerted to purchase anything other than what you yourself chose. It really does make a difference and our customers have come to expect that great experience each time they visit. Besides the nice words you had to say about Noel, I was glad to hear that my dealership did not disappoint you. Sport Mazda is so proud to have you as our loyal customer. Jay Mealey, Owner

Sport Mazda responded

Andrew, We would not have been the Sport Mazda family we claim to be if we did not welcome your family. Israel Camareno is friendly and accommodating and I am sure he did everything he could to make sure it was an enjoyable visit. That it did not keep you from finding the car your wife wanted says a lot for you and Izzy. And now we officially welcome you, your wife, and your family to our Sport Mazda family. Please enjoy the new car and I wish you many safe, fun and happy miles. Thank you for being our valued customer. Jay Mealey, Owner

Sport Mazda responded

No matter what the problem, your Service Advisor is who you should turn to for the best advice on the maintenance of your Mazda. I am so proud of the job that the Service Advisors at Sport Mazda Service Center are doing for our customers. Whatever the cause, Service Advisors like Nick Radoslavov will work closely with the customer and our certified service technicians to find the solution to the problem and insure your Mazda is repaired. Thank you for your review and letting others know how Nick and the service team at Sport Mazda Service Center took care of your problem. Glad you are our loyal customer. Jay Mealey, Owner