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Sport Mazda

Orlando, FL

4.9
12,959 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 12,959 reviews

February 05, 2018

Integrity I believe in a business that shows integrity and professionalism in their staff. Mistakes happen but the way handled was exceptional! Good job, ver More

by joycee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Resmondo -- extremely attentive, polite, professional, and shows integrity., Ellie Diaz
Feb 23, 2018 -

Sport Mazda responded

Joycee, Thank you for your review. I strongly believe that integrity and professionalism should be the goal for all businesses. Thank you for your comments. I was not aware of the mistake you mentioned but my staff is certainly empowered to insure that customers will be satisfied if an error occurs. I have an excellent team of Service Advisors, so I am happy to hear that they handled yours in an exceptional manner. Our reputation is very important as our success has been as a direct result of our great customer base. Thank you for being one of our great customers. Jay Mealey, GM/Owner

February 05, 2018

Great experience. This is the First dealership I've experienced with Fair and honest up front pricing, Excellent communication, knowledge, and follow-up. Best Mazda dea More

by Adrian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Urdaneta
Mar 12, 2018 -

Sport Mazda responded

Adrian, Thank you for your review and for choosing Sport Mazda for your new Mazda. It is true, we have Fair and Honest Up-Front Pricing as part of our Sport Mazda Car Buying Experience. It makes our programs transparent and easy for our customers and has been very successful. I am glad that you could feel the difference and I do appreciate you telling others that we are the Best Mazda Dealer in Central Florida. It has always been our goal. Welcome to our Sport Mazda family and enjoy your new Mazda. Jay Mealey, GM/Owner

February 05, 2018

Great Facilities and Customer Service Awesome staff that will go great lengths to earn your business. Dealer has no dealer fees or dealer installed mark ups. I look forward to servicing my More

by PRivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Alex Stinvil
Feb 23, 2018 -

Sport Mazda responded

Thank you so much for buying your new Mazda from my dealership. I would like to welcome you to our Sport Mazda family and tell you how much I appreciate this review. I appreciate your kind remarks about our staff. I am proud of my sales team and am so glad that you pointed out their great customer service. Please enjoy your new Mazda and I hope that you have many miles of safe and fun Mazda driving. Your photo tells me that is what you have in mind and I don't blame you. It is a beauty. Thank you again and we look forward to providing you the same great service in our Service Center. Jay Mealey, GM/Owner

February 03, 2018

Buying my first Mazda I’ve been shopping around for a car for the past 6 months and have not received great service from any of the dealerships I visited. However, Alex was More

by dsndrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Stinvil
Mar 12, 2018 -

Sport Mazda responded

dsndrs, It was our pleasure to provide you the service you deserve and should expect every time you visit our dealership. Alex Stinvil, your salesperson is one member of our great sales team that provides a car buying experience, unigue to Sport Mazda. Rey Almonte, Finance Mgr, is a highly qualified professional who really makes the many finance options available to our customers and the benefits easily understood. Welcome to our Sport Mazda family, we are proud to have you as our customer. Enjoy your new Mazda and thank you for the many kind words. Jay Mealey, GM/Owner

February 03, 2018

Oil change and tire rotation along with some filters Honestly, I can not say enough good things about the service at Sport Mazda and Nick in particular. The waiting room is clean and comfortable and has More

by Mazdaguy1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Mar 12, 2018 -

Sport Mazda responded

MazdaGuy1962, I always love hearing from a loyal customer. It is my great team of Service Advisors, or which Nick Radoslavov is one of the best, that make the visits to the Sport Mazda Service Center so pleasant. Not only is the facility great, with all the additions you spoke of, but our entire staff is friendly and helpful. We all appreciate the nice review and are proud to have you as our customer. Jay Mealey, GM/Owner

February 02, 2018

Great communication and smooth transaction Everyone there that I came in contact with on this transaction were professional with excellent customer service skills. The entire transaction was sm More

by Woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina Cappetta, Andy Rodriguez
Feb 26, 2018 -

Sport Mazda responded

It is my pleasure to have you as a customer of Sport Mazda and for choosing us to provide your new Mazda. I read your review and thank you very much for taking your valuable time to write it. I am thankful that all transactions between you and my staff seem to have been handled well. And, the design of our car buying process is to make it as enjoyable and smooth as possible for the customer. I always am most concerned about communications and I am glad that you mentioned it. As a new member of our family, I wish you years of enjoyment in your new Mazda. Jay Mealey, GM/Owner

February 02, 2018

Excellent Service Nick is friendly and attentive. I was in for my 5000 mile service and he told me about the discount for the service. Thank you Nick, other dealershi More

by Willie G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Mar 12, 2018 -

Sport Mazda responded

Willie, I think if you deserve the discount you should get it. Nick really cares about his customers and his job is to make sure he lets his customers know everything that makes their visit special. In this case, he was simply doing the things that make him the great Service Advisor he is. Thank you for being the great customer you are. So glad you are our customer. Jay Mealey, GM/Owner

February 02, 2018

Buying a Car HE'S REALLY A GOOD GUY, helped me a lot with the car i wanted THANK you so much i appreciate so much your help . More

by GUSTAVO 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Soto
Mar 12, 2018 -

Sport Mazda responded

Gustavo, Thank you for choosing Sport Mazda for your new car. It was very nice to hear all the kind things you had to say about your salesman, Miguel Soto. I agree with you, he is an exceptional young man and feels best when a customer leaves happy with the car they came for. I will make sure he sees your review. Thank you so much. Jay Mealey, GM/Owner

February 02, 2018

What a kind guy! The last few times I have been at your service this young man has been my “go to guy” he kind respectful , and knowledgeable. He never pushes me to d More

by Gloriajean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donny
Feb 26, 2018 -

Sport Mazda responded

Gloriajean, As a loyal customer I can see Donny and Stephen have gained your trust. I often think that it is now more desired by customers than every before and I am happy that you have member of the my staff that you rely upon for advice. Thank you for letting others know about the attributes that Stephen and Donny possess. I believe ever customers deserves our best every day and that is what they should expect every visit, it is the best form of respect. Thank you for this review and we are so proud to have you as our loyal customer. Jay Mealey, GM/Owner

February 02, 2018

great experience , great service First time buying a brand new car. After visiting a dealer down the street (Nissan ), going to Mazda was like entering a different world. The sales p More

by AF71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barby Irby, Edwin Acevedo, Stephanie Santiago
Feb 26, 2018 -

Sport Mazda responded

I am so glad that you chose Sport Mazda for your first new car purchase. I trust that your welcome and treatment here was much better than what you received elsewhere. I do not understand why some dealers do not understand that people who are not treated with respect may be afraid to purchase a car from them. I know for sure that Barby Irby treated you like gold and did everything she could to make it enjoyable. I am glad that you found the new Mazda you wanted here and I welcome you to our Sport Mazda family. Thank you for your review, your purchase and for being our great customer. Thank you, Jay Mealey, GM/Owner

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