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Sport Mazda

Orlando, FL

4.9
13,009 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,009 reviews

February 11, 2018

Experience My experience with Marilyn was great. I was in a tuff spot with my previous car and she helped me get through the process of obtaining a car very quic More

by Carrhs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Santos
Mar 09, 2018 -

Sport Mazda responded

Carrhs, Thank you for your review. I appreciate you choosing my dealership for your new car purchase and hope that we provided you an enjoyable experience. I am sure that Marilyn Santos will appreciate your review. It sounds like your situation made obtaining a car quickly very important and probably impacted some decisions. If that is the case, I hope that the car makes a positive difference in your life. I am proud to have you as our customer and wish you the very best. Jay Mealey, GM/Owner

February 10, 2018

Oil change Nick provided excellent customer service during visit. Prompt check-in and everything went as planned. This dealer provides coffee, water and wifi. Go More

by Marie1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Mar 09, 2018 -

Sport Mazda responded

Marie, Thank you for letting others know about the excellent customer service provided by Nick Radoslavov at the Sport Mazda Service Center. I have been blessed with a great group of Service Advisors who are extremely good at working with customers and technicians and providing essential information to both. As long as they work well you will always have a great experience when you visit. Thank you again for being a great customer and for the other nice things you had to say about my dealership. It is appreciated. Jay Mealey, GM/Owner

February 10, 2018

A walk thru the park Wow... is all i can say. Called tp inquire about a car I saw online and Todd answered and gave me all the info as he has studied for my call (he know More

by Igie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Williams
Mar 09, 2018 -

Sport Mazda responded

Igie, Saw the great photo with your new car. I am so glad you found it at Sport Mazda. It sounds like from the first time you called to your experience at my dealership, Todd Williams made sure that you received the customer service you deserved and should expect from you car dealer. We are very team oriented and while others may assist you during your visit, you will always have your assigned sales professional overseeing each step in the process. The result is that you had a successful visit and are the proud owner of a great new car. Thanks for recommending Todd and you will always be welcome at Sport Mazda now that you are part of our family of owners. Enjoy. Jay Mealey, GM/Owner

February 10, 2018

Car buying made easy I was working with Mike initially but I ended up working with Alex. Both men were professional, friendly, and overall extremely helpful with my car bu More

by saponte93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Losardo, Alex Stinvil
Mar 09, 2018 -

Sport Mazda responded

The good thing about our car buying experience at Sport Mazda is that I have a great sales team. Our computer systems allow us to insure when backups are necessary another team member can quickly take over and assume the process without delay for the customer. Our salespersons work as a team along with a great team of specialists backing them up. It is what makes the customer experience so enjoyable. Thank you so much for your review and for recommending Mike Losardo and Alex Stinvil to others. Good salespeople are always happy to know when they provide good service to their customers. Makes them want to be a little better next time. Thank you for being our customer and please enjoy your new car. Jay Mealey, GM/Owner

February 09, 2018

An Answered Prayer!...Sport Mazda is the BEST!!! SPORT MAZDA IS #1 FOR A REASON! The people at this dealership make such a huge difference in the car buying and service experience. The experience tha More

by BlessedBytheBest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Resmondo, Rebecca Wine,Earnest Evans, Josh Snell, Edwin Acevedo, Valentina Cappetta, Andy Rodriguez, Nick Radoslavov
Mar 09, 2018 -

Sport Mazda responded

Thank you so much. It is us that have been blessed with customers like yourself. I so appreciated your review and thank you so much for including so many members of my great staff that really does work hard to make sure you receive their best, every time. I am grateful that Valentina Jorge and the service she provided was so memorable for you. It was something that we say at Sport Mazda, our customers should always receive our best, it is what they expect and what they deserve. Thank you for letting them know they are greatly appreciated. I thank you so much for coming to Sport Mazda and we are so proud to welcome you to our family. Thank you for blessing us with your kind words and we will always work to warrant your praise. Jay Mealey, GM/Owner

February 09, 2018

Best Sales Experience Ever!!!! I have been to other dealerships and have not experience the attention, professionalism and customer service that Willie provided. He is very knowled More

by Jd121891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Ortega, Andy Rodriguez
Mar 09, 2018 -

Sport Mazda responded

Thank you so much for your review. It was great to hear that you genuinely could feel the difference between other dealers and Sport Mazda. The buying experience here is designed to provide all the information a customer needs or wants and to answer every question or concern before they make the final buying decision. It is very dependent on the individual salesperson to always be aware of the customers feelings and to make sure the experience is enjoyable and successful. I feel that Willie Ortega did all that for you. I am happy that you found the car you wanted at Sport Mazda. I appreciate you recommending us to friends and family and for recognizing Willie and Andy Rodriguez for their service. Thank you for being our customer. Jay Mealey, GM/Owner

February 09, 2018

Diagnostic and repair for my check engine light The representative, Ellie, was very timely and comprehensive in explaining what was wrong and what needed to be fixed immediately and what could wait. More

by Duke2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Mar 09, 2018 -

Sport Mazda responded

Duke, Ellie Diaz is a genuine and caring person. She understands that keeping the customer informed is so important and as a service professional knows exactly what needs your attention and what can wait. Understanding when someone is on a budget does make a difference so it was great that you let her know. As long as you and Ellie are communicating, you should always know exactly how to keep your car in great condition, keeping you and your passengers safe and happy. Thank you for being our customer. It is always our pleasure for you to visit. Jay Mealey, GM/Owner

February 09, 2018

No hassle, no pressure. It was a breeze coming in and buying our car. Very welcoming staff and Pedro was so helpful! Did not feel pressured at all throughout the whole proces More

by AubreyR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Blanco
Mar 09, 2018 -

Sport Mazda responded

Aubrey, Thank you for choosing Sport Mazda and I appreciate you taking your valuable time to let others know of your experience. I enjoyed your photo and can certainly see that you chose a real beauty and I know that you will enjoy the many miles of safe and fun driving that is what makes a Mazda so great. I am thankful that Pedro Blanco provided you with such an enjoyable and successful buying experience. Your recommendation of Sport Mazda to others is greatly appreciated. Welcome to the Sport Mazda family and we will always be here when you need us. Jay Mealey, GM/Owner

February 09, 2018

We got it done ! It was a bit of a hassel to complete the deal but..The two gentleman that assit me on the deal and compensated me were fantastic through the whole pro More

by TopKlass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Stinvil, Corey Webb
Mar 09, 2018 -

Sport Mazda responded

Topklass, Thank you for being our customer and for the kind review. I appreciate your words and want to thank you for your purchase. Please enjoy your new car. If your would like to tell me anything else about your experience, just send me an email to JayMealey@gmail.com. I would be happy to hear any suggestions or comments. Thank you again for being our customer. Jay Mealey, GM/Owner

February 09, 2018

Friendly, Helpful Staff Marilyn was helping me over the phone for two weeks, she helped me get the car I wanted, I truly appreciated all her help and the rest of the crew. Th More

by Miranda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Marilyn Santos
Feb 26, 2018 -

Sport Mazda responded

Miranda, Thank you for choosing Sport Mazda for your new car. I enjoyed your photo and know that you are happy with your purchase. Please enjoy it for many miles of safe and happy driving. I am glad that after all of the time spent working with Marilyn on the phone, that you were happy to see that it was all just like wanted when you arrived. I am proud to have you as our customer and appreciate all the nice comments for Marilyn, and the rest of my great crew. Welcome to our family. Jay Mealey, GM/Owner

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