Sport Mazda

Sport Mazda responded

Nadia, I am sure some readers will find it hard to believe that a car salesperson, with no pressure or hassle, worked with a customer for so long to help them make sure they were making the right car buying decision. I am so glad you told your story of working with Aida Cabrera since October of last year. Trust is hard to earn nowadays but Aida and the rest of our sales team work hard to educate and care for customers so that they end up with the car they want at a price that works. Thank you for choosing Sport Mazda for your new Mazda and welcome to our Sport Mazda family. Thank you for your kind words and for recommending Aida and my dealership. Wish you many miles of safe and fun driving. Jay Mealey, GM/Owner

Sport Mazda responded

Ashley, I appreciate very much your kind review. I am so grateful that Maia and Mike made sure that the leasing of a new Mazda CX-9 was enjoyable and successful for you. It is a beautiful SUV and has all the comfort and features of the best premium makes, without the premium price. Thank you for choosing Sport Mazda for your purchase and I thank you very much for the recommendation of my dealership. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Johnny Boca, Because of wonderful customers like yourselves, Sport Mazda was just named the Dealerrater Mazda Dealer of the Year for the United States for the third year in a row. I appreciate very much choosing my dealership even though we are more than three hours away. I am proud that you feel it was worth the trip and that you would recommend us to others. We try very hard for the experience to be about the customer. We listen to and then work hard to get the customer What They Want. I know that Brian made sure that you were treated very well, just as you deserved. Thank you again for your review and for being our customer. Wish you 36 months of safe and fun Mazda driving and we will awaiting your return for your next new Mazda. Welcome to our family. Jay Mealey, GM/Owner

Sport Mazda responded

I thank you very much for trusting Sport Mazda and Noel Ruiz enough to return to us for another car. We both appreciate your kind words about your experience, both times, and Noel will be right here to repeat the experience for you or your friends or family. He is a fantastic salesperson and I am sure he very much appreciates having you as a customer. Thank you for the review, the purchase, and especially the great photo with you and your new car. I hope you enjoy this one as much as the last. Glad you are in our family. Jay Mealey, GM/Owner

Sport Mazda responded

Ivonne, That you enjoyed your visit to my dealership and that Delvin Lliteras, your salesman, provided you a buying experience you enjoyed is something we strive for every day. Customers should feel good about the people they deal with and I am confident I have one of friendliest and most caring staff that I have ever seen in my many years. It sounds like with Rey Almonte's (finance) assistance, you received all of the information you needed. Thank you for your purchase and the nice words you had to say about my staff and your experience. Please enjoy many safe and happy miles in your new Mazda. Jay Mealey, GM/Owner Sport Mazda

Sport Mazda responded

Roselyn, I am glad you chose my dealership. We have a wonderful selection of quality used cars that have been thoroughly inspected and are ready to go. We are primarily a Mazda new car franchise so we also have a great selection of certified used Mazdas with great warranties. Thank you for reminding others of our used cars. Thank you for your purchase and the nice things you had to say about Frederick Trinidad and Sport Mazda. Please enjoy your new car and we are so happy to have you as our customer. Thank you especially for the recommendation. Jay Mealey, GM/Owner

Sport Mazda responded

Steve. Thank you for being our fan and we are proud to have you as a new member of our Sport Mazda family. The review was great and I appreciate you taking the time to let others know about your experience. Maia Bojinova is an excellent salesperson and is always looking for ways to make the buying experience a little bit more enjoyable and meaningful for her customers. Most important, she LISTENS to you and then gives her best effort to make sure that you get the WHAT YOU WANT. I am so happy that you found what you wanted and that Maia and the finance team made it happen for you. We are proud you are our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Saram, I appreciated the review and the photo of the family with your new car. I cannot say it happens every time, but it is happening more frequently that when customers visit the dealership they take the time to talk with a salesperson and find how incredibly enjoyable and easy it is get the car that can't live without. Our car buying experience is one that is free of pressure or hassle and the goal of every salesperson is to make sure every question or concern you have is answered. That is what we Mike Losardo and the rest of the sales team believes that every customer deserves. I am so glad you chose Sport Mazda and ended up joining our family. We appreciate your kind words and thank you for your purchase. We would welcome you back whenever you need us. Jay Mealey, GM/Owner

Sport Mazda responded

JB, Thank you for letting others know about your recent service visit to my dealership. Nick Radoslavov and his fellow Service Advisors are a big reason why our customers can enjoy their visit to our Sport Mazda Service Center. They make sure that the customers wants and needs receive the full attention of our talented team of Service Technicians and that your car is fixed the way you want it the first time. Thank you for the kind words and I assure you that they will always care for your CX-5 because you are a member of our Sport Mazda family. Thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your kind comments. When people moved to a new city it is always hard to find a Service Center that you Trust as much as the one in your old city. I am grateful that you chose Sport Mazda to be your new Service provider. I am especially proud that the service team performance let you consider us to provide your next two Mazdas. It is customers like yourself that just made us the Dealerrater Mazda Dealer of the Year (U.S.) for the third year in a row. So glad you are a member of the Sport Mazda family now. Thank you for being our loyal customer. Enjoy that 2018 Mazda3 and don't move to another city any time soon. Jay Mealey, GM/Owner