Sport Mazda

Sport Mazda responded

Edwin, I really enjoyed your review and thank you for writing so that others know about your experience. I know that others will see just what a difference that Maia Bojinova made in your car buying experience and its ultimate success. I am excited that this was a family affair and we were able to introduce so many to Sport Mazda. I am glad that it was enjoyable for all, as I can tell by your photo. Car buying should not be unenjoyable. You should never be hassled or pressured to buy right then. I hope you appreciated that it was no problems when you made the decision to leave the first time. We know that everyone is different and just likes to be treated with respect. I am so glad you returned to Sport Mazda for your new Mazda. I am happy to welcome you to the Sport Mazda family and wish you many miles of safe and Fun Mazda Driving. Thank you again for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for choosing Sport Mazda for your new Mazda. We appreciate the kind review and the photo of you and your new Mazda says it all. I hope you enjoy many, many miles of safe and Fun Mazda driving. Marilyn Santos was very happy to have you as her customer and we both want to welcome you to our Sport Mazda family. Thank you for the trust that you have given us by recommending Sport Mazda to others. Jay Mealey, GM/Owner

Sport Mazda responded

Familyman, Thank you for the nice review and thank you for being our customer. I hope that you have been in contact with Todd about the clear coat issue. Don't let it wait, have him let the Managers know right away. I apologize if that was missed during the detail. Thank you for letting me know. I am glad to hear that they Todd did provide you a good buying experience and you got the car at a great price with no haggling or pressure. Wish you a great 2018 and hope you really enjoy your new car. Many safe and happy miles. Jay Mealey, GM/Owner

Sport Mazda responded

That was very nice of you to let other know about the wonderful experience you had at Sport Mazda during your recent visit. Making customers feel welcome and ensuring they get all the information they need to make a buying decision is the job of a great group of sales professionals. I am sure that Marilyn Santos will be happy to hear that you and your family appreciated her efforts. The photo with your new Mazda tells me that you found the car you wanted. Welcome to our Sport Mazda family and I wish you many miles of safe and fun Mazda driving. Jay Mealey, GM/Owner

Sport Mazda responded

Jose, Welcome to Central Florida and to our Sport Mazda family. I am grateful that you ended up at my dealership and met Marilyn Santos. It sounds like she understood your situation and did everything she could to make you feel comfortable while working very hard to get you what you wanted. I know she will be happy to read your review. Thank you for being our new customer and we deeply appreciate you recommending Sport Mazda to everyone you know. Please enjoy your new SUV for many happy and safe miles. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for choosing Sport Mazda for your new Mazda and for taking your valuable time to write us a review. It seems that Miguel Soto provided you an excellent buying experience and has really impressed you with his level of customer service. I am so happy that you appreciated the job he did for you and chose to buy a new Mazda from him. Thank you so much and welcome to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

I appreciate the nice review. You will always find a friendly and welcoming staff of customer service professionals at Sport Mazda. Thank you for your great comments and we look forward to assisting you with your next new car, whenever you are ready. Jay Mealey, GM/Owner

Sport Mazda responded

Pao, Thank you for choosing Sport Mazda for your new Mazda and welcome to our family. I congratulate Delvin Lliteras for making sure that you received a great buying experience and left with the car you wanted. It doesn't take long to love a Mazda and I am so happy to hear you love yours. Thank you for being our customer and for recommending us to others. Please enjoy your new Mazda for many miles of safe and fun driving. Jay Mealey, GM/Owner

Sport Mazda responded

Kate, I saw your photo with your new Mazda and I know you are really going to enjoy your new ride. I do appreciate you choosing Sport Mazda for your purchase and for the kind words you had for your experience. Marilyn Santos is a wonderful salesperson and I am so glad that she provided a buying experience you enjoyed. It sounds like she really impressed you with the service she provided and I am grateful to her also for how she represented Sport Mazda. Thank you for recommending Marilyn and Sport Mazda and we will not let you down. Welcome to our Sport Mazda family and please enjoy many safe and happy miles. Jay Mealey, GM/Owner

Sport Mazda responded

Sophee, I am happy that you chose Sport Mazda for your new Mazda purchase. I am sure that Marilyn Santos, your salesperson, is not know you were going to buy either when you came in the door. What she did know was you were her customer and she would do all she could to make your visit enjoyable. Somewhere during your visit you made the decision to buy a new Mazda. I know by then Marilyn had made every effort to answer every question, resolve any concern and provide you all the information you wanted or needed to make a good decision for you. No hassle, no pressure. Finance was a good experience too with Andy making sure you knew all your options and explained all your forms before you signed. It may seem like they are going above and beyond but don't you think it was what you deserved as their customer. You are the most important person in the dealership, the customer, and they all did everything they could to make your car buying experience enjoyable and successful. It is called the Sport Mazda Car Buying Experience and was designed for you and every other customer who feels they deserve our best, you do. I am so happy you purchased from Sport Mazda and welcome you to our family. Thank you for being our Great Customer. Jay Mealey, GM,Owner