Sport Mazda

Sport Mazda responded

The good thing about our car buying experience at Sport Mazda is that I have a great sales team. Our computer systems allow us to insure when backups are necessary another team member can quickly take over and assume the process without delay for the customer. Our salespersons work as a team along with a great team of specialists backing them up. It is what makes the customer experience so enjoyable. Thank you so much for your review and for recommending Mike Losardo and Alex Stinvil to others. Good salespeople are always happy to know when they provide good service to their customers. Makes them want to be a little better next time. Thank you for being our customer and please enjoy your new car. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you so much. It is us that have been blessed with customers like yourself. I so appreciated your review and thank you so much for including so many members of my great staff that really does work hard to make sure you receive their best, every time. I am grateful that Valentina Jorge and the service she provided was so memorable for you. It was something that we say at Sport Mazda, our customers should always receive our best, it is what they expect and what they deserve. Thank you for letting them know they are greatly appreciated. I thank you so much for coming to Sport Mazda and we are so proud to welcome you to our family. Thank you for blessing us with your kind words and we will always work to warrant your praise. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you so much for your review. It was great to hear that you genuinely could feel the difference between other dealers and Sport Mazda. The buying experience here is designed to provide all the information a customer needs or wants and to answer every question or concern before they make the final buying decision. It is very dependent on the individual salesperson to always be aware of the customers feelings and to make sure the experience is enjoyable and successful. I feel that Willie Ortega did all that for you. I am happy that you found the car you wanted at Sport Mazda. I appreciate you recommending us to friends and family and for recognizing Willie and Andy Rodriguez for their service. Thank you for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Duke, Ellie Diaz is a genuine and caring person. She understands that keeping the customer informed is so important and as a service professional knows exactly what needs your attention and what can wait. Understanding when someone is on a budget does make a difference so it was great that you let her know. As long as you and Ellie are communicating, you should always know exactly how to keep your car in great condition, keeping you and your passengers safe and happy. Thank you for being our customer. It is always our pleasure for you to visit. Jay Mealey, GM/Owner

Sport Mazda responded

Aubrey, Thank you for choosing Sport Mazda and I appreciate you taking your valuable time to let others know of your experience. I enjoyed your photo and can certainly see that you chose a real beauty and I know that you will enjoy the many miles of safe and fun driving that is what makes a Mazda so great. I am thankful that Pedro Blanco provided you with such an enjoyable and successful buying experience. Your recommendation of Sport Mazda to others is greatly appreciated. Welcome to the Sport Mazda family and we will always be here when you need us. Jay Mealey, GM/Owner

Sport Mazda responded

Topklass, Thank you for being our customer and for the kind review. I appreciate your words and want to thank you for your purchase. Please enjoy your new car. If your would like to tell me anything else about your experience, just send me an email to JayMealey@gmail.com. I would be happy to hear any suggestions or comments. Thank you again for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Miranda, Thank you for choosing Sport Mazda for your new car. I enjoyed your photo and know that you are happy with your purchase. Please enjoy it for many miles of safe and happy driving. I am glad that after all of the time spent working with Marilyn on the phone, that you were happy to see that it was all just like wanted when you arrived. I am proud to have you as our customer and appreciate all the nice comments for Marilyn, and the rest of my great crew. Welcome to our family. Jay Mealey, GM/Owner

Sport Mazda responded

Jack, Thank you so much for purchasing your new Mazda from Sport Mazda. I think your review said it all and I know that Mark Cappetta, your salesperson, will be happy to know that you had a great experience. We are very happy to have you as a customer and now we welcome you to the Sport Mazda family. Your recommendation of Sport Mazda is greatly appreciated. Please enjoy your new Mazda and have many miles of safe and fun Mazda driving. We are here if you need us. Jay Mealey, GM/Owner

Sport Mazda responded

I can certainly understand that you approached your visit to our dealership with some trepidation. Buying a new car is a major financial decision for most people. I am so glad that you found your way to Sport Mazda and Mark Cappetta. Mark has been with us for several years and since the creation of the Sport Mazda Car Buying Experience. He knows how to make the process customer-friendly and has the expertise to answer most all of your concerns and questions. And then you have Andy Rodriguez who can handle the financial options that you needed to consider. Together they make a great team and I am so glad that they made a good experience for you. I am proud that you chose us and know you will really enjoy your new Mazda. I also want to welcome you to our family, the Sport Mazda family of staff and owners. We wish you many miles of safe and fun driving. Thank you again for being our great customer. Jay Mealey, GM/Owner

Sport Mazda responded

Nelson, While I am happy to hear your returned for your second new Mazda from us, I am even happier to hear that you received a great buying experience both times. Of course, the staff that you named made that happen for you. Barby Irby, Frederick Trinidad, Edwin Acevedo and Rey Almonte are all part of a great Sales and Finance Team. Nick Radoslavov is a fine Service Advisor in the Service Center. They are all specialists who know their cars and how to make the visit enjoyable and successful for their customers. I thank you so much for the Trust you have shown in Sport Mazda. A loyal customer like yourself is very critical to our success. So glad you chose your Sport Mazda family for this Mazda and we all wish you many miles of safe and fun Mazda driving. Jay Mealey, GM/Owner