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Sport Mazda

Orlando, FL

4.9
13,002 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 13,003 reviews

January 20, 2018

Amazing customer service Sport Mazda had wonderful associates there. I hadn’t Pedro blanco at first who was super nice and did not force me into getting a certain car, which m More

by Mary2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta, Pedro Blanco
Feb 05, 2018 -

Sport Mazda responded

Mary, I very much enjoyed reading about your experience at Sport Mazda with Pedro Blanco and Mark Cappetta. They both are fine young men who I am proud to have working at Sport Mazda. If you were waiting for someone to pressure you in to something you did not want, that will never happen. LISTEN to the customer and then do everything you can to get them WHAT THEY WANT. It is what our salespeople learn on day one. It sounds like you told Mark what you wanted and he didn't stop until you had it. You deserve to buy from a dealership the RESPECTS you. We are proud to have you as our customer and welcome you to the Sport Mazda family. Whenever you return the same great service will be waiting for you, and so will Mark and Pedro. Please enjoy your new Mazda. Jay Mealey, GM/Owner

January 20, 2018

Happy with my new car Me fui super contenta ya que sali con la guagua que queria muy buen servicio se los recomiendo gracias por el servicios que nos brindaron! More

by Yuyi12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Lliteras
January 20, 2018

Almost perfect. The sales rep are good, knowledgeable and courteous. Only reason why i don't give 5 stars for my experience is, unfortunately my personal experien More

by Cristian Aviles-Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Manager "Bud" , Brian San Pedro, Alex Stinvil
Feb 05, 2018 -

Sport Mazda responded

Christian, Let me first apologize for the five hours that it took to complete your purchase. I do not know the reason but assure you that is not a normal occurrence. I must thank you for the patience it took to wait and I am thankful that you did. I can understand how you feel about the rating and appreciate that you waited for the delivery of your new Mazda. I am happy to have you as our customer and hope you enjoy many miles of safe and fun driving. Welcome to our Sport Mazda family. It was nice of you to add so many nice comments about Brian and Alex and my dealership. I promise you that we will do our best to provide you the experience you should expect. Jay Mealey, GM/Owner

January 20, 2018

Excellent Service As soon as we walked in the door, we were greeted by Kerwin (might be spelling it wrong) and was happy to help us. He let me test drive multiple cars, More

by Navarroj05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerwin LaRocque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Rodriguez
Feb 05, 2018 -

Sport Mazda responded

Navarro, Thank you for choosing Sport Mazda. We are proud to have you as our customer and so glad we could assist you with your new car. Kerwin is a genuinely friendly man and is one of the nicest people you would want to know. He is a Marine veteran who makes it his duty to insure his customers receive the absolute best service he can provide. I know that he provided and great experience for you. You should ask him how many Mazdas he has owned. I am so glad that it was an enjoyable experience and that you were treated the way you deserve. Now that we all know you, welcome to our Sport Mazda family. Thank you for being our customer and we will always be here when you need us. Jay Mealey, GM/Owner

January 20, 2018

Wonderful service I purchased a car at Mazda a couple months ago and I was very satisfied with the service on the day I bought the car. I am very pleased with the quali More

by Emeldag63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez, Todd Williams
Feb 04, 2018 -

Sport Mazda responded

Emelda, You are certainly welcome. I am happy to have you as our customer and do appreciate your kind comments for my staff and your experience at Sport Mazda. I am glad to hear that you are still enjoying your car and that the buying experience was one which you will remember for a long time. Todd Williams and Andy Rodriguez are exceptional in their jobs and I know they appreciate your kind words. I thank you for your review, your purchase and for taking your valuable time to write this review. It was very nice of you to recommend Sport Mazda to others. Jay Mealey, GM/Owner

January 19, 2018

Another Positive Experience Although we had already researched and watched reviews on the specific vehicle we wanted, it was still nice to have such a comfortable and welcoming c More

by sophiesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez, Alex Stinvil
Jan 31, 2018 -

Sport Mazda responded

Sophiesta, Nothing makes us happier than to see a great family drive away in their new Mazda. It is also a pleasure to welcome your family as a part of our Sport Mazda family. Running toddlers is one of the reasons the showroom is so big. We were so happy you and your toddler chose Sport Mazda for your new Mazda. I wish you many, many miles of safe and fun Mazda driving. Thank you for your kind words about your buying experience and for being our loyal second time customer. You did leave something off. The last sentence should be, "Great employees, great customers in a relaxed atmosphere. Thank you. Jay Mealey, GM/Owner

January 19, 2018

Excellent customer service The reason I am giving 5 stars is because we received an outstanding service from Marilyn and Edwin. They answered all my questions in reference of th More

by Verdiblanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Acevedo, Marilyn Santos
Jan 28, 2018 -

Sport Mazda responded

Verdiblanco, Those reasons are good enough for me. The outstanding service that Marilyn Santos and Edwin Acevedo provided is certainly what you deserved as our customer. I would have been disappointed with anything less. But knowing those two I am sure you were in great hands. Answering questions and concerns for customers is the number 1 priority at Sport Mazda. You should never make a buying decision until you feel comfortable that you have all the information you want, and take a drive in the chosen car. Thank you for buying from us and are so happy you are our customer. We wall appreciate your kind recommendation. Jay Mealey, GM/Owner

January 19, 2018

Excellent Experience Overall My experience at Sport Mazda was wonderful. After visiting several other dealerships, Sport Mazda and the employees there were like a breath of fresh More

by Hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Rodriguez, Frederick Trinidad
Feb 08, 2018 -

Sport Mazda responded

Hannah, Thank you for the wonderful review. It is customers like yourself that have given us more than 5,000 testimonials on the Internet with a 4.9 Star Average. I am so happy you talked about going to several dealerships and that Sport Mazda was a breath of fresh air when you arrived. When people who are considering a car purchase read the words that you wrote, they know that you have experienced it for yourself, and can believe. We are to happy that you had a great experience and welcome you to our Sport Mazda family. On behalf of Fred and Andy, and the rest of the Sales Team, I thank you and wish you years of safe and fun driving in your new Mazda3. Jay Mealey, GM/Owner

January 19, 2018

Awesome experience! Everyone that helped me in this dealership did great! The whole process was quick and easy. They got me in a better veichle than I was even looking fo More

by Cdc25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aida Cabrera, Marilyn Santos
Feb 09, 2018 -

Sport Mazda responded

I am sure that Aida Cabrera, Marilyn Santos, and Rey Almonte will enjoy knowing that you are very happy with your experience and your new Mazda. We are all so happy that you chose Sport Mazda for your new car and had nice words for the result of their efforts on your behalf. Welcome to our Sport Mazda family and please enjoy miles of safe and fun Mazda driving. Jay Mealey, GM/Owner

January 19, 2018

Great buying experience Our service representative, Valentina Jorge, was very professional, knowledgeable and helpful. My wife and I enjoyed working with her, Our finance ma More

by Bill Y Yo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentina Cappetta
Feb 09, 2018 -

Sport Mazda responded

Bill, I appreciate your review and welcome you to our Sport Mazda family of owners. So glad you chose us and to hear that Valentina Jorge made your visit enjoyable and successful. I know she will be happy to hear that you and your wife appreciated her efforts. Thank you for mentioning Finance. It is especially important that you not leave or sign until you have all your questions or concerns answered. Please enjoy your new Mazda and I hope that you both enjoy years of safe and fun driving. Jay Mealey, GM/Owner

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