Sport Mazda

Sport Mazda responded

Thank you for your great review. Aida Cabrera is an exceptional saleswoman and sets a high standard in customer service for the rest of our great sales team. It sounds like she provided a wonderful buying experience for you and made a great impression for herself and Sport Mazda. More and more customers are finding out we are not like other dealers and at Sport Mazda they will be treated the way they deserve and should expect from a customer-friendly dealership. I am so glad that you found us and your new Mazda. Wish you years of safe and fun driving and welcome you to our Sport Mazda family. Merry Christmas and Happy New Year from all of us. Jay Mealey, GM/Owner

Sport Mazda responded

Liza, I appreciate so much your taking the time to write this review. It sounds like you had some real concerns when you came to the dealership. And, it seems that Noel Ruiz worked well with you to make sure that all of your concerns were addressed. It is our job to make sure every customer knows all their options and receives the information they need to make the buying decision that is right for them. Our Sales Team keeps an eye on the inventory, and knows which ones make the best sense for you. I am so happy that he made your purchase of an even better than expected car possible for you. Happy you are our customer. Thank you for your review and wish you a Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Lu23, I really appreciate your choosing Sport Mazda as the dealer for your new Mazda. It sounds like Frederick Trinidad impressed you with an excellent car buying experience and I know he will be grateful for the strong recommendation you provided him. Thank you again for your purchase and this kind review. I wish you years of safe and fun driving in your new Mazda and also welcome you to our Sport Mazda family. Merry Christmas and Happy New Year, Jay Mealey, GM/Owner

Sport Mazda responded

Laeisha, It was our pleasure to have you as a Sport Mazda customer. It was enjoyable to hear how Frederick made such a difference in your experience. He really makes a great impression on all his customers and honestly, they all seem to feel the same way you did about the service he provided. So glad that you found the car you wanted and we were able to make your car buying successful. Welcome to our Sport Mazda family and we wish you a Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Rica D, Thank you for your review and for the kind comments on Frederick Trinidad and the wonderful service he provided you at Sport Mazda. It sounds like it was a great buying experience for you and especially if you left with the car you wanted, a new Mazda3. A great car at a great price. Thank you again for being our customer and welcome to our Sport Mazda family. Merry Christmas and Happy New Year, Jay Mealey, GM/Owner

Sport Mazda responded

Shirley, You have a lot of new friends at the dealership. Sport Mazda is the friendliest dealership you have ever visited and I am darn proud of the great people that work her. It is not unusual that we get customers because their family or friend recommended us. It is getting more common to have them arrive from outside of the area. Salesmen like Delvin Lliteras make the experience enjoyable for all our customers and I am so glad he treated you with the respect and service you deserved. If you look through his reviews, you will find other examples of his after purchase service and care for his customers. So when you said he kept in contact to make sure you had a happy and safe trip back to NC, I was not surprised. Thank you so much for being our customer and trusting us enough to come all the way from North Carolina. Thank you also for your recommending both Delvin and Sport Mazda to others. Welcome to our Sport Mazda family. Have a great holiday season. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your kind review and for coming to Sport Mazda for your new Mazda. Both Alex Stinvil and I thank you for your kind words. We have spent a great deal of time and effort to make our sales process both enjoyable and quick. Many dealers have yet to understand that the Internet has raised the level of service that customers now expect from every business. Alex delivered your new Mazda to your house because he knows that extra customer service lets our customers know that we don't stop working for you once you sign the purchase agreement. Thank you for being our special customer and we wish you a Merry Christmas and Happy New Year. I would also like to welcome you to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your kind review and for the wonderful comments on Ana Armendariz, your salesperson. She is a wonderful person and goes out of her way to make each customer feel comfortable to take all the time they need to make their best decision. No pressure, no hassle and always ready to address every concern or question. She also is careful to walk customer through the buying process at their own pace, always trying hard to give them every opportunity to insure they are happy with their choices. We thank you for your kind review and for coming to Sport Mazda and Ana for your car. Wish you years of safe and happy motoring. Jay Mealey, GM/Owner

Sport Mazda responded

Vince, Mike Losardo, your salesperson, is a wonderful young man who embodies all of the skills we teach and expect from our sales team. LISTENING to the customer is the first and most important. FINDING THE CAR YOU WANT is the result. Mike is great at both. The one thing I am sure of is the passion in which our salespersons represent Mazda. So many of them drive Mazda cars themselves and can talk easily about the many features and benefits of owning one. I am so glad that Mike was able to help you find the one that works best for you. I am proud to have you as our customer and welcome you to the Sport Mazda family. I wish you a very Merry Christmas and Happy New Year. Enjoy your Mazda 3. Jay Mealey, GM/Owner

Sport Mazda responded

Juan, Nothing makes us happier than when a customer says the vehicle he purchased fit his particular needs. Dads, Moms, GrandParents, children, it doesn't matter, there is a Mazda that is perfect for each. Noel Ruiz is an excellent guide through the many options that Mazda provides and his knowledge of each model and its features means he can provide you all the information you want and need before your important buying decision. I am so glad he was successful and you are happy with the result. Thank you for being our customer and I welcome you to the Sport Mazda family. Wish you a Merry Christmas and a Happy New Year. Jay Mealey, GM/Owner