Sport Mazda

Sport Mazda responded

Thank you for your review. I am so glad that Ellie Diaz made sure that you were taking care of at our Service Department. Sometimes waiting for parts becomes a necessity, but not often now that we have a large new facility. We always work quickly to make sure we get the parts quickly so that you are back safely on the road. I am glad we were able to take care of you and thank you so much for recommending Sport Mazda. Glad you are our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Happy to hear that even though the exact car you wanted had been sold, that Mike Busted, your salesperson, was able to quickly find you a great alternative vehicle. With the rapid growth of Sport Mazda, our inventories of both new Mazdas and quality used vehicles is much larger than every. Thank you for pointing out how Mike listened to you and made sure that any alternatives were cars and colors that you were already interested in. It is very important that we hear what you want and do everything we can to make sure we get it for you. Grateful that you found Sport Mazda and are now a very welcome member of our family. Jay Mealey, GM/owner

Sport Mazda responded

Moya, I am happy to read that Israel Camareno was able to make your wish come true. I sometimes think that many car dealers or car salespersons don't take the time to TRY. When I read about my sales team not letting that keep them from helping a customer get what they want, it makes me proud. You deserve people to TRY and that is what my team does each and every day for our customers. So happy you have your new car and I wish you years of safe and happy motoring. Glad to have you as our customer and a new member of our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Tobitara, One of the benefits of the significant growth in sales that Sport Mazda has experienced over the last few years, is the new facilities for our customers with so much more room for both new Mazda and quality used inventories. Larger than ever, we will have the car you wanted or one close to it in stock. I am glad that Aida Cabrera, your salesperson, was able to make sure you found a pre-owned Mazda 3 that met your needs, and included a very, very good price. Appreciate you mentioning the lifetime warranty on your Mazda 3 and how helpful our finance team was in finding you a better rate than your credit union. It is a pleasure to have you as our customer and we are so proud to welcome you to the Sport Mazda family. Thank you so much. Jay Mealey, GM/Owner

Sport Mazda responded

Lorely, I am sure that the assistance that good people like Delvin Lliteras provide customers can sometimes feel like a blessing from heaven. It certainly felt like that to you and that is what is most important. Sport Mazda has come a long way from the car dealerships of years past. The great young people we have working for us now are friendlier and much more caring. I see them work harder to make sure that they satisfy their customers real needs. And, I see their faces and hear their joy when they read reviews like yours. Words and reviews like yours are also blessings from heaven, and we all appreciate it. I am glad that you found your car at Sport Mazda and that Delvin and Edwin made your visit so successful and enjoyable. Thank you again and welcome to our family. Jay Mealey, GM/Owner

Alex Xu responded

Hi Jay, I just recently purchased this car. I financed a portion of it but I want to cancel some of the things because the amount financed is way above what I initially thought and didn't take a look right after I signed on Saturday. I spoke to Pedro already and they said to come back in and get it taken care of. There won't be any issues if I want to remove some things to make my total amount financed lower right? Best, Alex Xu

Sport Mazda responded

Alex, I assure you that your satisfaction is paramount. The Finance team will be happy to make sure that your issues get their full attention. Pedro, was right, just let him know when you will be in and he can make sure you get the assistance you need. Thank you for the quick response. Jay Mealey, GM/Owner

Sport Mazda responded

Our customers TRUST is what we aspire to at every single visit. Guys like Jason, Edwin and Willie have been doing this for Sport Mazda for so long that it is just natural to them all. They know what you expect and then do everything they can to make sure you receive it. Every time I see one of these photos with happy customers and their new cars, it is because a great group of guys and gals made sure that you received the care you deserved. You are so welcome to the Sport Mazda family and we wish you years of safe and happy motoring. Jay Mealey, GM/owner

Sport Mazda responded

I want to welcome your family to our family. Now that you have found Mazda and Sport Mazda, we will do everything to make sure you are happy with the choice you made. Your photo looks like you made a great choice and I am grateful that you came to us for your new car. Grandparents never take safety for granted and I believe you will find that the Mazda you chose will give you years of safe and happy driving. Thank you for your kind recommendations of our staff. They will be happy to know that you are happy with your buying decision and the part they played in it. Welcome again to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Harolins, It was our pleasure to have you as our customer and I know that Mike Busted, your salesperson, will be happy to hear that you had an enjoyable experience at our dealership. The kind comments about Mike are always appreciated and gives the staff a daily reminder of just how important friendliness and great service is to our customers. It is what you should expect from us and certainly what you deserve. Welcome to the Sport Mazda family and thank you for your kind review. Proud you are our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Rob, I will certainly take your word for it. 35 years is still good for credibility where I come from and if you think my team is at the top, who am I to argue. It is our pleasure to have you as a customer and a member of our Sport Mazda family. Mazda just keeps getting better and I know you will really love owning and driving this one. Juan Urdaneta, your salesperson will be happy to know you enjoyed your experience with us. I hope that we have many more opportunities to serve you for years to come. Thank you. Jay Mealey, GM/Owner