Sport Mazda

Sport Mazda responded

Thank you for taking your valuable time to write a review for Israel Camareno and the buying experience he provided. So glad it was a successful visit and he listened to your needs and found the car you wanted. Every customer is important to us and we always do what we can to have you leave happy. Welcome to our family and we are proud to have you as a Sport Mazda customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for the kind compliments on our new facilities and the comfortable customer lounge area. The facility was designed to provide the best possible stress-free environment for our many customer who followed our move from the previous facilities and the new ones who have recently found Sport Mazda. The staff, I am happy to say, is anchored by the same award-winning staff along with some new additions to provide more service in this larger facility. I know Raymond Mieses is a fine salesperson and I see by your review that he worked very hard to make sure your visit was successful. Thank you again for the kind review and welcome to the Sport Mazda family. We are proud to have you as a customer. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for both your review and recommendation. I will certainly discuss your recommendation for the concierge experience with my service and technical team. We are always looking for ideas on how to make our ownership experiences even better. Thank you again for the review for our service team. With the move to the new facility and the addition of staff and equipment, I believe we are providing the service that our customers expect. I am especially proud of the excellent work that Stephen and the rest of the service advisors are doing when addressing customers immediate needs. So happy to have you as one of our great service customers. Jay Mealey, GM/Owner

Sport Mazda responded

It makes me proud when I read a customer review like yours. The nicest complement that a customer can bestow is to say "he makes me feel like family". That Israel Camareno provided a buying experience that made you that happy and satisfied is all we can ask. I am thankful to have you as a customer and as a new owner of a Mazda from this dealership. We know Israel will be happy to read your words and be inspired to give every customer the same great experience. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Accommodating, courteous, efficient, better rate than your prequalification, and a smooth buying experience. It sounds like Delvin Lliteras and Andy Rodriguez made your visit one that had you leaving Sport Mazda with the car you wanted. If we can do that for everyone we will make a lot of satisfied customers that got what they deserved at our dealership. I promise that we will always give our best for you and the rest of our Sport Mazda family of owners. Thank you, Jay Mealey, GM/Owner

Sport Mazda responded

Debbie, thank you for the great review for Willie Ortega and the experience he provided for you at Sport Mazda. We realize that buying a new car is always a major financial decision that does not need to be made more difficult. That is why our sale team works hard to make it as easy and enjoyable as possible while making sure you have all the information you need to choose what is best for you. Willie is a professional and also a gentleman. He treats everyone with respect and I know he will be proud of what you have written. I am also proud to have you as a new member of the Sport Mazda family of owners. Thank you so much. Jay Mealey, GM/Owner

Sport Mazda responded

When a car requires service that cannot be provided immediately, it is never a good feeling for you or us. We know that your car is an essential part of your life and it is a special responsibility that our Service Advisors, like Stephen Mendez, take personally. Believe me, when he sees your name and your ticket every day in his system, he knows that you expect his very best efforts for you and your car. What you feel was "helpful beyond what I expected" is what he feels you deserve as his customer. And, I know when you came to get your car he was greatly concerned that it met your approval. I cannot tell you proud I am of my Service Team every day and know that to you and your car, they truly are your "friends in the auto business." But don't forget, you are also a member of our family, the Sport Mazda family. Thank you for being our customer and I know Stephen will always be ready to serve you. Jay Mealey, GM/Owner

Sport Mazda responded

Angela, I know that buying a car for your son is a major event in his life and yours. Parents always worry when their child is out on the road, no matter how far or how close to home. I am very happy that you chose Sport Mazda and especially the Mazda 3 for your son. The technology that works seamlessly to provide a wide array of safety features should ease your concerns. The stylish beauty of the car and the entertainment features will make him happy too. We are one big family here at Sport Mazda and nothing happens without the great staff, like Israel Camareno and the Sales Team. We would all like to thank you for your kind review and recommendation for the dealership. Welcome to the Sport Mazda family with our wishes for years of safe and fun driving for your son in his new Mazda. Jay Mealey, GM/Owner

Sport Mazda responded

Ajaneh, the team you mentioned, Delvin, Barby, Carlos and Jason were very happy to hear that you enjoyed your time at Sport Mazda and that they made it a great buying experience for you. Thank you for using the word "integrity" in your review. Nothing is as important as the "TRUST" our customers place in their salespersons and this dealership. That Delvin and the team helped you find the car that met YOUR needs means that they listened to you. Thank you for taking your time to write this review and I wish you years of safe and fun driving in your new Mazda. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Lisa, leasing is an option that so many people are taking advantage of now and I am sure it was an excellent one for your daughter's Mazda 3. Barby Irby is a veteran sales professional, a continuing sales leader, and so knowledgeable when it comes to helping a customer make the right buying or leasing choices. I am so happy that she made sure you had an "Excellent purchase experience!" It was a team effort and our customers seem to appreciate our specialists like Luis and Carlos making the experience faster and easier. I really appreciate your compliments on our dealership and am very proud to have you as our customer. I know your recommending Barby to friends and family will make her very happy. Thank you for your kind review and welcome to the Sport Mazda family. Jay Mealey, GM/Owner