Sport Mazda

Sport Mazda responded

Meledith, Thank you for letting us know about your service experience. We have been very careful to add Service Advisers that compliment the customer-friendly atmosphere in our Service Department. Advisors like Stephen Mendez and Reina Salazar have continued the excellent reputation our Service Team has of caring for both car and owner. Our new facilities and expanded customer lounge area with so many extra conveniences are in place to make your visit even more comfortable. Thank you so much for your kind review and for the nice words you had for Stephen and Reina. We appreciate your business very much. Jay Mealey, GM/Owner

Sport Mazda responded

Great photo with you new CX-5 and I am so proud you came to my dealership to purchase it. I want to thank Israel Camareno and Andy Rodriguez for the great experience they provided you while saying that I believe I have the most customer-friendly and caring staff in the auto business. Thank you for recommending Sport Mazda and taking your valuable time to write such a nice review. I appreciate your business and we are very happy to have you as a member of the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Your review on your buying experience at Sport Mazda is very much appreciated. It is always a pleasure to hear from happy customers. Demarys Cruz is a wonderful salesperson and I am so happy that she made your visit a success. I know she will definitely enjoy your kind words. We are proud to have you as our customer and I know you will enjoy your new Mazda for years to come. Don't forget, Damarys and the rest of our staff are here to make sure you have a great ownership experience also. Thank you so much and welcome to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Yajaira, Loved the photo and hope you enjoy years of safe and happy driving. Miguel Soto was happy to make sure that got all your questions answered and that he was able to find you the exact car you wanted. When it all comes together, everyone leaves happy and satisfied. It was a wonderful day and we are so glad you chose Sport Mazda for your next car. Thank you again and welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Igor, welcome back to the dealership. I know that Mark appreciated your return for another car and for letting others know about your experience. Mark treats you like family because you are. Most really good salespeople, like Mark, know that it is not just a car they are selling, but it is an essential part of your life. And, when you are making that much of a difference for somebody, you care about getting it right and making them happy, just like you would if they were a member of your family. We certainly are proud for your to be a member of our Sport Mazda family where we will always be here for you. Jay Mealey, GM/Owner

Sport Mazda responded

With the many compliments included in your review, I am so glad that you came to my dealership for your next car. I know Mark Cappetta did everything he could to make sure you had a good experience and you left happy and satisfied. I just want to thank you personally for every kind word included in your review. Each item you mentioned is something that we take very seriously and I especially liked "It's worth the drive". On behalf of Mark, Andy, myself, and the entire staff at Sport Mazda, welcome to our family. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for this amazing review. I can only believe that David Mitchell must have done an exceptional job for you to purchase two cars. The relaxed and easy going relationship is meant to provide you a hassle-free opportunity to make the best buying decision for YOU without pressure from us. I am certainly grateful to hear that you were motivated to buy not one, but two new Mazdas during your visit. I am proud to have you as our customer and would like to welcome you to the Sport Mazda family. We look forward to making your ownership experience as enjoyable as possible. Jay Mealey, GM/Owner

Sport Mazda responded

On behalf of Ellie Diaz, your Service Advisor, and the rest of the Service Team here at Sport Mazda, let me thank you so much for the kind review. Starting with the smile is the way you will always find Ellie. She is a friendly, helpful and caring individual who is always happy to make sure you and your car are care for. I appreciate the many nice things you said about our new facilities and I hope that it was a very comfortable and enjoyable place to relax while in service. I really want all of our customers to receive the service they deserve, and should expect. Glad you did, Jay Mealey, GM/Owner

Sport Mazda responded

Noel Ruiz, your salesperson, and I both appreciate you taking your valuable time to write this review. I am glad that you thought so highly of the experience he provided. He will be happy to know you were satisfied with his efforts. Andy Rodriguez, finance, will also be know that his effort to make sure every contractual issue is know to every customer, is not unnoticed. Your recommendation for Sport Mazda is appreciated. I cannot thank you enough for purchasing from my dealership and I proud to have you as a new member of the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Vanechka, On behalf of Alex Stinvil, Juan Urdaneta and Rey Almonte, please accept our sincere thank you for the wonderful review you have written. Going beyond expectations is something every customer wants and at Sport Mazda we respect you enough to provide it for you. It is our pleasure to have you as our customer and we wish you years of safe and fun driving in your new Mazda. Thank you so much and welcome to our Sport Mazda family. Jay Mealey, GM/Owner