Sport Mazda

Sport Mazda responded

On behalf of Jason, Rey, Damarys, Carlos and the rest of the Sport Mazda family, thank you for your kind words and for taking your valuable time to let others know about your experience. As you can see, it really takes a great team to provide the kind of service that every customer should expect of a dealer, and absolutely deserves. These four individuals represent the four departments that are key in providing a great buying experience. Every customer deserves our best, each and every time. Thank you so much for your new Mazda purchase. We all wish you years of safe and enjoyable motoring. Remember we are all here to support you. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Providing high levels of service for our customers means that we have to be skilled in the communications medium that they use. In your case, it meant that Willy Ortega needed to respond to your needs as quickly and accurately as possible whenever you sent an email or a text. When we communicate well, it makes all the difference for our customers who can then come to the dealership and accomplish their business successfully in as short a time as possible with no hassle. I can see by your review that is exactly what Willy did and I can understand why you thought he was amazing. I want to thank you so much for relating your experience and cannot tell you how much I appreciate that you are our customer. I wish you years of safe and happy driving in your new Mazda and welcome you to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Cargirl5, on behalf of Mark and myself we would like to thank you so much for being a wonderful customer and for taking your valuable time to let others know of your experience. Mark takes a lot of pride in his work and does everything he can to make sure his customers receive an enjoyable and successful buying experience. I am so glad that he made your visit a success and found you the car you wanted. Welcome to the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for the review. Stephen Mendez is one of our fine service professionals and will surely appreciate the compliments. Your reviews are important to us. It not only lets management know where we need more emphasis, but also lets our staff know that you like the work they do. I can tell you that nothing makes someone want to work harder than to receive a nice review. I thank you very much for your kind words and must tell you that I deeply appreciate you being our customer. And if your closing words bring a little heavenly assistance to Stephen, well all the better. Thank you again for being our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Zoriama, I can tell by your photo that you are proud of your new car and I know that Delvin will be so happy to read this review. We were glad that your first-time buying experience was our Sport Mazda Experience and I know that Delvin did everything he could to make it as easy and comfortable as possible for you. It is an experience that every customer should expect and deserves. We look forward to your return. Just let us know when and we will have the beautiful new CX-9 ready for you. I appreciate very much your recommendation and am very happy to have you as a new member of the Sport Mazda family. Happy motoring! Jay Mealey, GM/Owner

Sport Mazda responded

Nick, thanks for the review. I am so proud of my service team and the new facility they are in has made a world of difference for them and for our customers. In fact, I am already building additional service bays to accommodate our many old and new customers who are enjoying our exceptional service experience. Of course, it is people like Nick Radoslavov and Rob Nestor who really make the difference. I am so proud of these men and the service technicians that allow our customers to receive the service experience they deserve. I appreciate very much your kind review and look forward to your future service visits. Jay Mealey, GM/Owner

Sport Mazda responded

Alijenqui, thank you for your review. I am sure that Juan Urdaneta appreciates the nice words you wrote. It means a great deal to all of our employees when a customer lets us know we did a good job for them. That you left with a new Mazda certainly means that we all found a way to make this mutually beneficial visit. We are happy that so many of our Hispanic neighbors have found their way to Sport Mazda and are now members of our happy family. We are proud to have you as our customer. Jay Mealey, GM/Owner

Sport Mazda responded

Rob is a fantastic service advisor and I am sure he will appreciate your taking the time to let others know. You can always TRUST that Rob and his service team will do everything they can to ensure your car receives excellent care here at Sport Mazda. I am so proud of our service team and their new state of the art service facility that will continue to make your service visits enjoyable. Thank you so much for your kind review, proud to have you as our customer. Jay Mealey, GM/owner

Sport Mazda responded

Alexandra, Nothing could make me happier than to know that Delvin made your visit so enjoyable and you now are driving a brand new CX-5. I know that you will really enjoy the great drive and am sure that you will have years of safe and happy motoring. Your kind words about the experience made me especially proud of my team. They always do their best to make sure you receive the treatment you should expect, and deserve. I am so happy to have you as a new member of the Sport Mazda family and really appreciate every mention of us to friends and family. Have a wonderful day, Jay Mealey, GM/Owner

Sport Mazda responded

Thank you for your review on Mike Losardo and your buying experience at Sport Mazda. Our belief as always is LISTEN TO THE CUSTOMER and then do everything to GET THEM WHAT THEY WANT. From your review, it seems like Mike did exactly that. It is customers, like yourself, that reinforce our salesperson's commitment to that belief. Thank you so much for being our customer and the trust that you would commit to returning to Sport Mazda for your next Mazda. Welcome to our family and we are proud to have you as a customer. Jay Mealey, GM/Owner