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Sport Mazda

Orlando, FL

4.9
11,794 Reviews
Don Mealey's Sport Mazda in Orlando is the home of the "Mazda Experts" who provide the highest rated dealership customer experience in all of Central Florida. DealerRater's Florida Mazda Dealer of the Year for the last eight years. Family-owned and Family-operated, we are part of the Don Mealey family of auto dealerships that have been serving Florida customers for almost half a century. Check out the many wonderful customer testimonials and then visit and experience a new level of customer service from the friendly and award-winning professionals at Sport Mazda.
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9786 S. Orange Blossom Trail

Orlando, FL

32837

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Showing 11,795 reviews

September 03, 2015

Excellent experience in the process of buying my new car Thanks to Joe Alfonso for helping me and giving me all the assistance in the process of buying my new car. Excellent experience. JOE gave me good serv More

by MiguelD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Alfonso
Sep 04, 2015 -

Sport Mazda responded

Your review brought up a very important point. The Sport Mazda staff is able to support customers in both Spanish and English. We appreciate you taking the time to provide your review in both so that all customers can read about your experience and how well Joe Alfonso was able to take care of you. On behalf of Joe and the rest of the Sport Mazda family, I would like to thank you for being our customer and welcome to our family. Jay Mealey, GM/Partner

September 03, 2015

Prompt, courtious and attentive! The vehicle is my fiancé's; Melissa. I scheduled the appointment with Rob Nestor and took her car in for an alignment check after she hit a fairly lar More

by M&M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Flores, Rob Nestor
Sep 04, 2015 -

Sport Mazda responded

Thank you for your review. It is not often we get one on both the service and sales team, but I enjoyed it. I appreciated your comments on the quality of service. With your background in auto services, it means a lot. Our servicewriters are the key to ensuring fast and accurate service and you had Rob Nestor who is fantastic at what he does. I know that David Flores will be happy you provided such a glowing report on your sales experience. These guys try very hard to listen to their customers and help them get what they want. It is easier said than done, but our sales team is so good at it that it looks effortless. I promise you this. Every time you or someone your recommend visits the dealership, we will do our best to give them as good a service or better than you received. Thank you very much to you and your fiance for being our customers. Jay Mealey, GM/partner

September 02, 2015

Buying a new MX-5 Kyle was very helpful, friendly, and accommodating with my new purchase. He made the process of buying the car easy and took care of all the little de More

by jmaschino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Whitten
Sep 04, 2015 -

Sport Mazda responded

Kyle works hard to make it look easy. But I promise you that he was always working very hard to make sure you had the best buying experience he could provide. He cares, and a lot like you, makes sure that every detail is in order. Communications is the key and I love to hear when a salesperson makes sure his or her customer is always kept informed during the sales process. I want to thank you for writing this review and I know Kyle really appreciates it. We are happy to have you as a member of the Sport Mazda family. Jay Mealey, GM/Partner

September 02, 2015

Happy owner of New CX-3 I came all the way from Tampa to buy new CX-3 due to the limited choice of those in Tampa. Sport Mazda had the greatest variety. Mark was very profe More

by Katya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cappetta
Sep 02, 2015 -

Sport Mazda responded

I am so happy you could drive away in a brand new CX-3. With all the great reviews on this car, I know it will provide you years of great driving experiences. That you came all the way from Tampa makes me especially proud that chose us over the many Mazda dealers. You deserved to have been treated well and I know that Mark was happy to stay to make sure you got your CX-3 that night. I am very happy to welcome you to your Sport Mazda family and it special to know your first car was a Mazda. Jay Mealey, GM/Partner

September 02, 2015

It was amazing They have excellent customer service and really know how to help you, I really recommend people to go there, I had a good experience there.. Andrew More

by Keilita21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rey , Andrew Toledo
Sep 04, 2015 -

Sport Mazda responded

Thank you for your wonderful review. We appreciate you took the time to let others know about your experience and how well Andrew worked to get you in the car you wanted. Thank you for your recommendation and on behalf of the entire Sport Mazda family, we are happy to have you as a valued customer. Best Wishes, Jay Mealey, GM/Partner

September 01, 2015

service I brought my car at the Mazda for service, Ellis asked me how can I help you,I told her what I am here for,She took care of me very well. The next day More

by polo82
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Sep 04, 2015 -

Sport Mazda responded

Thank you for letting me know about your experience. I am very happy that Ellie Diaz was able to take such good care of you, and your car. She is just a naturally nice person and loves her work. I am so glad that you wrote and I appreciate very much your business. Jay Mealey, GM/Partner

September 01, 2015

Great experience! We recently purchased our third vehicle from Sport Mazda. Beth Alvarez always makes it worth our time to drive to Orlando from Tampa. Great service a More

by Geurtsk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beth Alvarez
Sep 04, 2015 -

Sport Mazda responded

Three time buyer! All the way from Tampa! I am so proud of Beth Alvarez that she takes such good care of her customers that you would keep coming back from Tampa to buy from her. She is a wonderful person and deserving of the trust you have placed in her. I just thank you for being the kind of customer that makes my dealership a better place. Writing a review like yours will make Beth and other salespeople work that much harder to make sure they provide the same service to their customers. I am so proud to have you as my customer. Jay Mealey, GM/Partner

September 01, 2015

They made car buying enjoyable I hadn't purchased a new car in almost 16 years. Some of the delay was avoidance based on my last experience which included some back-pedaling on off More

by zoomzoom916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR in finance, Barby Irby
Sep 04, 2015 -

Sport Mazda responded

I enjoyed your review immensely. What struck me was the way you detailed the many decisions a customer needs to make when purchasing a car. I was so happy that you felt both the salesperson and the finance manager took the time to make sure you understood it all. Especially the financial options you had to decide on. You are right, there are a lot of papers to sign and we are in the process of trying to find a way to reduce the paperwork. The title of your review was "They made car buying enjoyable." If that is the way you feel then we truly provided a good buying experience. Thank you again for being our customer and on behalf of Barby Irby , J.R. Pires, and myself, we are so happy to welcome you to the Sport Mazda family. Jay Mealey, GM/Partner

September 01, 2015

excellent service Came in to get a car didn't care if new just something with wheels I Was referred by a close friend to beth. I mean omg she amazing.very professional More

by anette247
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bowers, Beth Alvarez
Sep 04, 2015 -

Sport Mazda responded

Thank you for the wonderful compliments on Beth Alvarez and the service she provided. She really is an OMG person. She works hard to find you WHAT YOU WANT and then she will do everything she can to MAKE IT HAPPEN for you. Her customers love her and send lots of friends and family to buy their cars from Beth. We thank you for the nice words about our entire sales team. They do work hard for you. I am just so happy that we were able to help you drive out in a new Mazda3. I know you will love it and remember we are always here to help you. Have a wonderful day and thank you for being our customer. Jay Mealey, GM/Partner

September 01, 2015

nice berry good The car is berry nice wy happy thank you for the service Thank you joe Afonso Great experience Looking back in the future Than you More

by Nissan Leaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Alfonso
Sep 04, 2015 -

Sport Mazda responded

Thank you so much. I am very happy you found the car that was best for you and your family. Joe Alfonso was very happy to make it happen for you. We value your business and look forward to serving you again. Wish you the very best. Jay Mealey, GM/Partner

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