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Sport Mazda - Service Center

Orlando, FL

4.7
2,680 Reviews

2,680 Reviews of Sport Mazda - Service Center

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June 18, 2019

Efficient I have been taking my Mazda 3 to Sport Mazda for servicing since I purchased it in 2012. The service department has always been courteous and efficien More

by SHAFFERMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
Jun 22, 2019 -

Sport Mazda responded

Providing you the service you deserve and desire is our main goal. Brittany and the other wonderful Service Advisors work hard to make sure you and your car receive their best possible care. Thank you so much for being our loyal customer since 2012. It means a great deal to all of us that you have trusted us with your service for these many years. I hope that you enjoy the many changes we have made to make each visit even more enjoyable and comfortable for you. Just like there is no pressure from the sales department, I know that you will continue to find none from the service department. We are proud to make sure you receive the service you deserve and should expect from this dealership. Thank you again for your review and for being our loyal customer. JAY MEALEY, OWNER

June 17, 2019

Quick and informative The service team is one of the best that I have encountered at any car dealership. Got me in, kept me updated to the service and got me out quickly. More

by waddellphoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
Jun 17, 2019 -

Sport Mazda responded

I am so happy to hear that your received such good service from my team. The Sport Mazda Service Center has a wonderful staff who all take pride in providing their best service each day to customers like yourself. I know they will appreciate very much your support and are so happy that you let others know about your experience here. Thank you for being our valuable customer and you will always be welcome here at Sport Mazda. JAY MEALEY, OWNER

June 17, 2019

Great Everyone was great, and pleasant. The waiting area was comfortable with different drinks and snacks available. When I received my car it was washed an More

by MILANCITO8172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rey Almonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ellie Diaz, Nick Radoslavov, Christian Atencio
Jun 17, 2019 -

Sport Mazda responded

Thank you so much for taking your time to write this review. It is always very much appreciated by me and the entire staff when one of our loyal customers makes such nice comments about our service center. We have given so much attention to providing a great atmosphere for our service customers to relax and enjoy the various amenities that they deserve, while awaiting their cars. I am proud of the great staff at the Sport Mazda Service Center and so glad that they continue to provide great experiences for our very valued customers, like yourself. Thank you again. JAY MEALEY, OWNER

June 14, 2019

Redemption Went to sport Mazda awhile ago at their old location and had a pretty bad experience. Nicks service at this new sport Mazda location combined with the More

by Zachkckarg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 17, 2019 -

Sport Mazda responded

I am so happy to hear that your visit to our new facilities has brought a valued customer back to us. The old Sport Mazda service facilities off Lancaster Rd. were no longer able to provide the quality of service our loyal customers deserved. I am proud that we have been able to provide a beautiful, modern service facility with all of the latest technology to insure our customer receive the best service possible. In addition, the many new amenities in our service area have made a comfortable and enjoyable place for you to relax while waiting. Thank you for your kind review. I hope that there may be other valued customers who might be ready to visit with us at the new Sport Mazda Service Center. JAY MEALEY, OWNER

June 14, 2019

All done well We had warranty service done but were treated with great courtesy and respect. I wish they didn’t always give me more things to do, but I understand t More

by Telepgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 17, 2019 -

Sport Mazda responded

I appreciate your kind review and the comments about Ellie Diaz. I think I can understand what you mean about more things to do. We look at our job as more of an advisor, once your work has been completed. We want to make sure you know the complete status of your car and the things you might need to be concerned about in the future. While they may or may not be immediate fixes, they are certainly something you should know so that you can plan. It is because of the respect we have for our valued customers, like yourself, that we make sure to care about both you and your car. Thank you again for being our loyal customer. JAY MEALEY, OWNER

June 12, 2019

Service was friendly and efficient The front-line service personnel are friendly and helpful. I have never had a negative experience with the staff after many visits to the service cent More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Radoslavov
Jun 17, 2019 -

Sport Mazda responded

Eric, Thank you for taking your valuable time to write this very positive review about your experience at the Sport Mazda Service Center. I know for certain that Stephen and Nick appreciate hearing that you have never had a negative experience in service and they will be here to make sure that you never do. It is so great to hear from a loyal customer with kind comments that let my staff know that you noticed. So glad you are our loyal customer. JAY MEALEY, OWNER

June 11, 2019

Recall & Repair Nick, along with the rest of the staff, we're fantastic. Everyone at this location is very customer oriented. My repair and recall were handled (in wh More

by ereed311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 17, 2019 -

Sport Mazda responded

Eric, It was very nice of you to let others know about your recent service visit at Sport Mazda. Your strong recommendation to other Mazda owners to visit Sport Mazda is greatly appreciated. It is certainly valued and loyal customers, like yourself, that have given us such a great reputation. I promise you that we will always do our best to deserve your trust and to provide the quality of service that you should always expect. Nick and the rest of the service team will be so happy to read your comments. Please remember that we are always here when you need us. JAY MEALEY, OWNER

June 10, 2019

Recall happy I went in to have a recall addressed I was glad to know a multi point inspection and car was was included. Even though I didn’t purchase my car from S More

by Mazda newbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Brittany Schultz
Jun 17, 2019 -

Sport Mazda responded

As a first-time customer, I am glad to know that you received a great service experience from our team. Ellie and Brittany, and the other fine Service Advisors, do everything they can to make sure you have an enjoyable and successful visit. The waiting area was designed especially to insure that our customers are comfortable and have all the amenities that make their visits enjoyable. The team work you experienced is a hallmark of the dedication that each has to providing their best service each and every time you visit. Thank you for chosing Sport Mazda and I hope that we have other opportunities to serve you in the future. Proud to have you as a valuable customer. JAY MEALEY, OWNER

June 09, 2019

Ellie is the best Ellie is my usual service advisor when I come in for both of my cars. She is the best, always quick to greet and easy to talk to and she takes care of More

by Jcano0205
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
Jun 21, 2019 -

Sport Mazda responded

Thank you for the wonderful testimonial for Ellie Diaz. I know that she is going to read this and be so happy to hear how you feel about her. Kind words and comments from our customers means so much to all of us. It is because of testimonials like yours that we have built a wonderful reputation and a great staff of friendly and caring service professionals like Ellie Diaz. I want to thank you personally for the kindness you have shown and for appreciating a wonderful person. Ellie does try hard for each and every customer and does her best, with a smile, to make sure your are happy and enjoyed your visit. She cares for both you and your car. Thank you for being our very special valued customer. JAY MEALEY, OWNER

June 08, 2019

Sport Mazda is the best The facility is clean and spacious. Service representatives friendly and professional. This was my first time with Brittany and she kept me informed More

by Lois
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Schultz
Jun 24, 2019 -

Sport Mazda responded

Lois, On behalf of the Brittany and the entire Service Team, I want to thank you for being a valued customer and for the nice compliments in your review. It was kind of you to let others know about your experience at the Sport Mazda Service Center. I want you to know how much we appreciate you as our loyal customer. Thank you, JAY MEALEY, OWNER

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