Sport Mazda - Service Center

Sport Mazda responded

Nana, thank you for your kind review. I was sorry to hear about the situation and was assured it would be taking care of quickly. Thank you for being a patient customer. We try our very best to make sure you receive the service you expect, every visit. JAY MEALEY, OWNER

Nana responded

Mr mealey I make this review no because of the service schedule but the issue cannot be found on the car after more the 2 hrs in the shop and still making the noise I am very disappointed

Sport Mazda responded

Cabreralvaro, Thank you for your kind review and for being a valued customer of Sport Mazda. A large number of the Sport Mazda staff is Spanish-speaking and I am sure that if you let us know either when you make your next appointment or upon your arrival at the deaerslhip, we will be happy to arrange that for you. I promise you that we value every single customer and our facilities and processes have all been designed to make sure you are comfortable and enjoy your visits to Sport Mazda. Thank you for being our customer and for your 5 star review. JAY MEALEY, OWNER

Sport Mazda responded

Thank you for your kind review. I am sure both Ellie Diaz and Stephen Mendez will appreciate your wonderful comments, just as I have. We are all very happy that you chose the Sport Mazda Service Center for your car care. Ellie and Stephen, like our other great Service Advisors, are always on the watch to insure that customers can avail themselves of every available opportunity to save money on their service are to receive available services. It was our pleasure to make sure you received that extra care and that you had an enjoyable and successful visit. Thank you so much for letting others know about your visit. JAY MEALEY, OWNER

Sport Mazda responded

TMain, Thank you so much for your review. While every customer does not receive his service car back within 20 minutes, it is not because we didn't try. I am proud of the great group of Service Advisors and Technicians that make sure our customers receive the best service for them and their cars. Nick Radoslavov is one fine Service Advisor and I know that he appreciates your kind words for him and Sport Mazda, just as I do. Thank you for being a great service customer. JAY MEALEY, OWNER

Sport Mazda responded

Angel, Thank you for the great review. It makes me very happy to know that Nick Radoslavov made your recent visit to the Sport Mazda Service Center a great visit. He, like all of my wonderful Service Advisors, are so important to making your visit enjoyable and successful. They are the vital link between you and our great group of certified technicians, and make sure that you and your car receive the best service possible. Thank you so much for your kind comments and for being our great customer. Sport Mazda is proud to have you. JAY MEALEY, OWNER

Sport Mazda responded

So glad that our technicians found the problem you were experiencing and repaired it. I appreciate you letting others know about your recent visit to the Sport Mazda Service Center and on behalf of the entire Service Staff want to thank you for being such a great customer. I am hoping that we have the opportunity to see you again whenever you need service for your car. Thank you. JAY MEALEY, OWNER

Sport Mazda responded

It was very kind of you to write this review and let so many others know about your recent experience at Sport Mazda. I am always grateful to Nick Radoslavov, Service Advisor, for the experience he provides each and every customer. He is a very kind and caring individual who enjoys seeing that his customers and their cars receive his best. I certainly appreciate you taking your time to let others know about your visit and for the kind comments for Nick and the entire Service Department. You will always be welcome at Sport Mazda and we are happy you are our valued customer. Thank you. JAY MEALEY, OWNER

Sport Mazda responded

I am grateful to Nick Radoslavov and the rest of the Service Advisor team here at the Sport Mazda Service Center, for the service they provide our customers on a consistent basis. It is always great to hear that Nick has worked with you many times and each time provided the "excellent service" that you deserve, and should expect on each visit. I certainly agree he is an asset to Sport Mazda and am so glad that he chooses to work for my customers. Of course, you know, that Nick is a genuinely friendly and caring individual who makes sure that you and your car receive the best care possible. Thank you, JAY MEALEY, OWNER

Sport Mazda responded

I agree, when you have to take I-4 anywhere it doesn't hurt to see a smile at the end. I am thankful that it was one of my staff that provided it for you. Stephen Mendez is a wonderful person and a great Service Advisor and I am so glad that you appreciated the service he provided. It is something we always want our customer to expect, because it is the personable and professional service you deserve. One of the most important things we can do for our customers is to make sure they have the information that will help them plan for futures services and to be aware of anything that might affect the safety of themselves and their passengers. Any additional amenities that you experience at Sport Mazda is meant to show you just how much we value you as a customer. Thank you for being our valued customer and for this kind review. JAY MEALEY, OWNER

Sport Mazda responded

Marcos, I am so happy to hear that you had a great visit to our Sport Mazda Service Center and that Angelo Nieves provided you the service that our important customers, like yourself, deserve. I know it is important for our customers to know that they are part of our Sport Mazda Family and we try very hard to make every visit enjoyable and successful. Thank you for the very kind review and for singling out Angelo for this great service. You are much appreciated and always welcome here. JAY MEALEY, OWNER