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Sport Mazda - Service Center

Orlando, FL

4.8
2,690 Reviews

2,690 Reviews of Sport Mazda - Service Center

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May 07, 2019

Recall repair Quick and efficient. They took care of both my recalls within the day. I also love the text video feature they have where they show you the cars under More

by JBRAVO1692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 03, 2019 -

Sport Mazda responded

JBravo, Thank you for the kind comments in this review for my Sport Mazda Service Center and Nick Radoslavov, your Service Advisor. I am grateful to him for providing you a service experience that you could really appreciate. The fact that recalls were involved made this even more critical knowing that you trusted us to keep you and your car safe. I am happy to hear that it went so well and thank you for considering us for your future service needs. It will be our pleasure to serve and we promise you that we will always provide you our best service, every time you visit Sport Mazda. Thank you, JAY MEALEY, OWNER

May 02, 2019

Friendly and fast I had a routine maintenance and also added CarPlay to my 2016 CX-5. Everything went smoothly, finished in the time estimated, and I couldn't be happi More

by randomscreenname
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Radoslavov
Jun 03, 2019 -

Sport Mazda responded

Thank you for the kind review and for letting others know about your experience here at Sport Mazda. I am grateful to Nick Radoslavov and the wonderful technicians for insuring that all of your maintenance was done on time and done well. If you left the dealership happy, then we did our job. Our only reason for being here is to make sure you receive the best possible service each and every time you visit and the you are treated with the respect you deserve. I am happy that you were comfortable and able to enjoy the amenities that we have included in the waiting area for all of our valued customers, of which you are one. Thank you again, JAY MEALEY, OWNER

May 01, 2019

Excellent support for vehicle service Ellie has been really helpful, insightful and humble Everytime I've visited the dealership for the vehicle service. A thorough explanation and suggest More

by suraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz
May 04, 2019 -

Sport Mazda responded

Suraj, Your testimonial was very much appreciated. Finding a great Service Advisor to work with at a dealership is always a great idea. I am sure you have found that working with the same person at every visit provides you the feeling that you and your car are receiving the personal care you expect, and deserve. It is even nicer when it is someone like Ellie, so friendly, so kind and so professional. Looking at her as a guide is a wonderful way to say that she has your trust. I think that Ellie will do all she can to make sure you and your Mazda 6 receive our best care each time you visit. Thank you so much for being a valued Sport Mazda customer. JAY MEALEY, OWNER

May 01, 2019

Courteous Service I was met and processed quickly. All staff treated me with respect. Ms. Schultz was especially helpful and answered questions I had when I phoned af More

by Dex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Schultz
May 01, 2019 -

Sport Mazda responded

DEX, Thank you for your review and rating for the Sport Mazda Service Center. I am sure that both Stephen and Brittany will certainly appreciate the kind words. Respect is one thing that every customer deserves and I am grateful to hear that Brittany provided that during you follow-up call. Thank you again for being a valued service customer and for taking your valuable time to let me and others know about your experience here at Sport Mazda, where you will always be welcome. JAY MEALEY, OWNER

May 01, 2019

Customer feedback Customer service was very great!!! especially with mayeline she mad sure you will walk out with your affordable dream car they really take the time ou More

by Natalie23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mayeline Sosa Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2019 -

Sport Mazda responded

Natalie, I am so grateful to Mayeline Sosa for making sure you could drive away in your dream car. It was a pleasure to read your kind review and the comments about the service that Mayeline and the rest of the sales team provided. You called it patience and courtesy but we like to think that our customers deserve our very best each time they visit. Your satisfaction made it a great experience for all. Welcome to the Sport Mazda Family. We are so happy to have you as a new Mazda owner and wish you miles and miles of safe, happy and fun Mazda driving. Form the photo, the car you chose is a real beauty and I am sure you will enjoy the great FEEL ALIVE sensation every time you get behind the wheel. Remember that Mayeline and the rest of the Sport Mazda staff will be here to make sure you have a great ownership experience also. You will always be welcome at Sport Mazda and thank you for being our valued Mazda customer. JAY MEALEY, OWNER

April 29, 2019

First service after new car purchase I purchased a new car here recently and wanted a few things added to it. Nick took care of everything for me. He was awesome! Stephen was there when I More

by Musher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Radoslavov
Apr 30, 2019 -

Sport Mazda responded

Musher, Rather than load every new Mazda on the lot with accessories, we make it easy for our customers to choose for themselves. Our great service team is well-equipped to handle any accessories additions after sale, quickly at a great price. Thank you for your kind review for Nick, Stephen and the certified technicians that provided that service for you. I especially want to thank you for letting others know how easy it is. I am proud to have you as our valued customer and appreciate very much your review. JAY MEALEY, OWNER

April 27, 2019

Service I was there getting my sunroof aligned. Great service from everyone. My sales rep even came over to check how everything was going. Thank you for ever More

by Daniel.Hooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellie Diaz, Joshua Ramirez
May 01, 2019 -

Sport Mazda responded

Daniel, Thank you for being our loyal customer and for taking the time to let others know about your recent experience at the Sport Mazda Service Center. I am grateful to Ellie and Joshua for making sure that you and your car were well cared for and the sunroof aligned properly. I am very happy to hear that your Sales Rep came over to check on you also. It is why I am so proud of the great group of people that work for me and for you, our wonderful customers. Thank you again. JAY MEALEY, OWNER

April 26, 2019

Mazda cx7 recall repairs Very good customer service.Angelo kept me informed about my car and the work was completed in a timely manner .i would recommend this service center t More

by Victoria King
Recommend Dealer
Yes
Employees Worked With
Angelo Nieves
May 01, 2019 -

Sport Mazda responded

Victoria, While recall repairs are never ideal, they are priority one at this dealership. Our customers should always receive our prompt attention with as little inconvenience as possible when a recall repair is required. I am so grateful to Angelo and the Sport Mazda Service Center technicians for taking care of yours in a timely manner. I appreciate very much your kind review and am heartened to know that you are our loyal customer. Thank you so much! JAY MEALEY, OWNER

April 26, 2019

Nick is class A with customer With a couple of years being attended with Nick, he always gives a class A service,... the same great attitude and willingness to give you the best se More

by Robert Rosado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Need to mention that Ellie Diaz & Angelo Nieves are always offering to help if Nick drops the ball! Thats customer service., Nick Radoslavov
May 01, 2019 -

Sport Mazda responded

Robert, I love to hear from our loyal customers. I am so happy that you took your valuable time to let others know just how much Nick has meant to your service experience here at Sport Mazda. Two years with class A service is quite a compliment and I am sure he will greatly appreciate your words. I am grateful for customers like yourself and for wonderful Service Advisors like Nick that do everything they can to care for you and your car. Thank you! JAY MEALEY, OWNER

April 26, 2019

The Best Service Center! It was a pleasure having the team take care of my car for service. I didn't feel pressured into additional service. Great friendly staff and convenien More

by Michael Marcho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2019 -

Sport Mazda responded

Michael, I assure you that the pleasure was all ours. Thank you on behalf of Stephen Mendez and the rest of the service team for taking your valuable time to let others know of your recent experience at the Sport Mazda Service Center. I am so happy that you enjoyed your visit and came away feeling that both you and your car were properly cared for. Thank you for being our valued customer. JAY MEALEY, OWNER

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